TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from I thought you received one State return FREE!!! Not happy about another $25 after paying for the Deluxe version.
Date published: 2022-03-31
Rated 1 out of 5 by from Money is better spent paying the taxes Main benefit is peace of mind. The tax preparer saved me about $80 but it cost me $385 to realize the savings. Not a good investment for me this year
Date published: 2022-03-31
Rated 5 out of 5 by from thanks Very good experience, made the process easier than doing myself
Date published: 2022-03-31
Rated 5 out of 5 by from Turbo Tax gets better every year. We love it Easy to use, walks you through step by step and expert help at your finger tips.
Date published: 2022-03-31
Rated 5 out of 5 by from Easy Peasy!!! Free Edition was easy and will use TT again next year!!!
Date published: 2022-03-31
Rated 4 out of 5 by from First Time User This was the first time using Turbo Tax and it wasn't as difficult as I thought it may be. Just working on the computer was a challenge enough, but as my return was not very detailed, things went smoothly.
Date published: 2022-03-31
Rated 5 out of 5 by from TurboTax is Awesome! I have used TurboTax for many years and this year I used the full service model and it was even better!
Date published: 2022-03-31
Rated 5 out of 5 by from Elizabeth was very helpful Liz was very clear and patient in asking me what she needed from me in order to smoothly file the tax return. She quickly helped me set it all up and ready.
Date published: 2022-03-31
Rated 5 out of 5 by from Assistance We needed assistance and talked to both Alice and Etta. Both Reps were excellent and helped and answered our questions and helped reduce taxes owed.
Date published: 2022-03-31
Rated 4 out of 5 by from Fast and Thorough It seemed simpler this year. I have used TurboTax for more than 20 years. And why? TurboTax makes preparing your tax return so easy. I always have some minor troubles in downloading the app, but once done, it's is a breeze. Also and most importantly, I truly believe I am getting all the deductions owed to me.
Date published: 2022-03-31
All TurboTax® Offerings Reviews - Page 7294
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from I thought you received one State return FREE!!! Not happy about another $25 after paying for the Deluxe version.
Date published: 2022-03-31
Rated 1 out of 5 by from Money is better spent paying the taxes Main benefit is peace of mind. The tax preparer saved me about $80 but it cost me $385 to realize the savings. Not a good investment for me this year
Date published: 2022-03-31
Rated 5 out of 5 by from thanks Very good experience, made the process easier than doing myself
Date published: 2022-03-31
Rated 5 out of 5 by from Turbo Tax gets better every year. We love it Easy to use, walks you through step by step and expert help at your finger tips.
Date published: 2022-03-31
Rated 5 out of 5 by from Easy Peasy!!! Free Edition was easy and will use TT again next year!!!
Date published: 2022-03-31
Rated 4 out of 5 by from First Time User This was the first time using Turbo Tax and it wasn't as difficult as I thought it may be. Just working on the computer was a challenge enough, but as my return was not very detailed, things went smoothly.
Date published: 2022-03-31
Rated 5 out of 5 by from TurboTax is Awesome! I have used TurboTax for many years and this year I used the full service model and it was even better!
Date published: 2022-03-31
Rated 5 out of 5 by from Elizabeth was very helpful Liz was very clear and patient in asking me what she needed from me in order to smoothly file the tax return. She quickly helped me set it all up and ready.
Date published: 2022-03-31
Rated 5 out of 5 by from Assistance We needed assistance and talked to both Alice and Etta. Both Reps were excellent and helped and answered our questions and helped reduce taxes owed.
Date published: 2022-03-31
Rated 4 out of 5 by from Fast and Thorough It seemed simpler this year. I have used TurboTax for more than 20 years. And why? TurboTax makes preparing your tax return so easy. I always have some minor troubles in downloading the app, but once done, it's is a breeze. Also and most importantly, I truly believe I am getting all the deductions owed to me.
Date published: 2022-03-31
All TurboTax® Offerings Reviews - Page 7294