TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from Quick and easy with the auto guided completion Quick and easy with the auto guided completion I should have been able to use the Free version as my wife had a simple income statement but still satisfied.
Date published: 2021-04-05
Rated 5 out of 5 by from Great Tax Program Easy to use! Can be completed quickly. Everything is spelled out in understandable terms.
Date published: 2021-04-05
Rated 4 out of 5 by from Very good but confusing for Roth IRA conversions Great for most applications especially investments. However, I did spend over 2 hours trying to enter 2 Roth conversions for my husband and I in a year with no mandatory RMD required.
Date published: 2021-04-05
Rated 5 out of 5 by from exceptional fantastic help from live person. Very patient with my slow reactions. so very helpful
Date published: 2021-04-05
Rated 5 out of 5 by from Easy Peezie tax preparations Turbo tax is very easy to use..Great product to file your taxes.
Date published: 2021-04-05
Rated 1 out of 5 by from Nine rejections for e-filing federal/state returns Nine attempts to file resulted in 9 rejections based on IND-031-04 Primary taxpayer's AGI or Self-Select PIN from last year does not match IRS records. Calls to customer service advise that I will have to print and mail.
Date published: 2021-04-05
Rated 5 out of 5 by from turbo tax is awesome and easy it was very easy to use, I'm grateful for turbo tax
Date published: 2021-04-05
Rated 5 out of 5 by from Great customer support Easy to use and when I had a question, I got a call back immediately. Brian was great with my questions.
Date published: 2021-04-05
Rated 5 out of 5 by from GREAT but Expemsive A lot to pay when you don't get a refund. Prep was easy
Date published: 2021-04-05
Rated 5 out of 5 by from Turbo Tax is easy to use It was easy to follow the directions and everything was very clear.
Date published: 2021-04-05
All TurboTax® Offerings Reviews - Page 7294
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Quick and easy with the auto guided completion Quick and easy with the auto guided completion I should have been able to use the Free version as my wife had a simple income statement but still satisfied.
Date published: 2021-04-05
Rated 5 out of 5 by from Great Tax Program Easy to use! Can be completed quickly. Everything is spelled out in understandable terms.
Date published: 2021-04-05
Rated 4 out of 5 by from Very good but confusing for Roth IRA conversions Great for most applications especially investments. However, I did spend over 2 hours trying to enter 2 Roth conversions for my husband and I in a year with no mandatory RMD required.
Date published: 2021-04-05
Rated 5 out of 5 by from exceptional fantastic help from live person. Very patient with my slow reactions. so very helpful
Date published: 2021-04-05
Rated 5 out of 5 by from Easy Peezie tax preparations Turbo tax is very easy to use..Great product to file your taxes.
Date published: 2021-04-05
Rated 1 out of 5 by from Nine rejections for e-filing federal/state returns Nine attempts to file resulted in 9 rejections based on IND-031-04 Primary taxpayer's AGI or Self-Select PIN from last year does not match IRS records. Calls to customer service advise that I will have to print and mail.
Date published: 2021-04-05
Rated 5 out of 5 by from turbo tax is awesome and easy it was very easy to use, I'm grateful for turbo tax
Date published: 2021-04-05
Rated 5 out of 5 by from Great customer support Easy to use and when I had a question, I got a call back immediately. Brian was great with my questions.
Date published: 2021-04-05
Rated 5 out of 5 by from GREAT but Expemsive A lot to pay when you don't get a refund. Prep was easy
Date published: 2021-04-05
Rated 5 out of 5 by from Turbo Tax is easy to use It was easy to follow the directions and everything was very clear.
Date published: 2021-04-05
All TurboTax® Offerings Reviews - Page 7294