TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by
Mike621959 from
I thought you received one State return FREE!!!
Not happy about another $25 after paying for the Deluxe version.
Date published: 2022-03-31
Rated 1 out of 5 by
TaxProAmateur from
Money is better spent paying the taxes
Main benefit is peace of mind. The tax preparer saved me about $80 but it cost me $385 to realize the savings. Not a good investment for me this year
Date published: 2022-03-31
Rated 5 out of 5 by
boddywe4341 from
thanks
Very good experience, made the process easier than doing myself
Date published: 2022-03-31
Rated 5 out of 5 by
Fangdog Bob 54 from
Turbo Tax gets better every year. We love it
Easy to use, walks you through step by step and expert help at your finger tips.
Date published: 2022-03-31
Rated 5 out of 5 by
K444 from
Easy Peasy!!!
Free Edition was easy and will use TT again next year!!!
Date published: 2022-03-31
Rated 4 out of 5 by
T1516 from
First Time User
This was the first time using Turbo Tax and it wasn't as difficult as I thought it may be. Just working on the computer was a challenge enough, but as my return was not very detailed, things went smoothly.
Date published: 2022-03-31
Rated 5 out of 5 by
Jessimus from
TurboTax is Awesome!
I have used TurboTax for many years and this year I used the full service model and it was even better!
Date published: 2022-03-31
Rated 5 out of 5 by
Becky3000 from
Elizabeth was very helpful
Liz was very clear and patient in asking me what she needed from me in order to smoothly file the tax return. She quickly helped me set it all up and ready.
Date published: 2022-03-31
Rated 5 out of 5 by
Texnv from
Assistance
We needed assistance and talked to both Alice and Etta. Both Reps were excellent and helped and answered our questions and helped reduce taxes owed.
Date published: 2022-03-31
Rated 4 out of 5 by
mlenichols from
Fast and Thorough
It seemed simpler this year. I have used TurboTax for more than 20 years. And why? TurboTax makes preparing your tax return so easy. I always have some minor troubles in downloading the app, but once done, it's is a breeze. Also and most importantly, I truly believe I am getting all the deductions owed to me.
All TurboTax® Offerings Reviews - Page 7294
Date published: 2022-03-31
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
Mike621959 from
I thought you received one State return FREE!!!
Not happy about another $25 after paying for the Deluxe version.
Date published: 2022-03-31
Rated 1 out of 5 by
TaxProAmateur from
Money is better spent paying the taxes
Main benefit is peace of mind. The tax preparer saved me about $80 but it cost me $385 to realize the savings. Not a good investment for me this year
Date published: 2022-03-31
Rated 5 out of 5 by
boddywe4341 from
thanks
Very good experience, made the process easier than doing myself
Date published: 2022-03-31
Rated 5 out of 5 by
Fangdog Bob 54 from
Turbo Tax gets better every year. We love it
Easy to use, walks you through step by step and expert help at your finger tips.
Date published: 2022-03-31
Rated 5 out of 5 by
K444 from
Easy Peasy!!!
Free Edition was easy and will use TT again next year!!!
Date published: 2022-03-31
Rated 4 out of 5 by
T1516 from
First Time User
This was the first time using Turbo Tax and it wasn't as difficult as I thought it may be. Just working on the computer was a challenge enough, but as my return was not very detailed, things went smoothly.
Date published: 2022-03-31
Rated 5 out of 5 by
Jessimus from
TurboTax is Awesome!
I have used TurboTax for many years and this year I used the full service model and it was even better!
Date published: 2022-03-31
Rated 5 out of 5 by
Becky3000 from
Elizabeth was very helpful
Liz was very clear and patient in asking me what she needed from me in order to smoothly file the tax return. She quickly helped me set it all up and ready.
Date published: 2022-03-31
Rated 5 out of 5 by
Texnv from
Assistance
We needed assistance and talked to both Alice and Etta. Both Reps were excellent and helped and answered our questions and helped reduce taxes owed.
Date published: 2022-03-31
Rated 4 out of 5 by
mlenichols from
Fast and Thorough
It seemed simpler this year. I have used TurboTax for more than 20 years. And why? TurboTax makes preparing your tax return so easy. I always have some minor troubles in downloading the app, but once done, it's is a breeze. Also and most importantly, I truly believe I am getting all the deductions owed to me.
All TurboTax® Offerings Reviews - Page 7294
Date published: 2022-03-31