TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from First time in my own yay! It was way easier than what my mind has set. The photo capture was the saver.
Date published: 2022-04-28
Rated 5 out of 5 by from Turbo Tax Rules The Application made filing taxes easy, walked me through the process asking me question and efiled
Date published: 2022-04-27
Rated 5 out of 5 by from Turbo Tax Excellent Software Program The tax process was thoroughly thought out. Great knowledge base. Easy to use
Date published: 2022-04-27
Rated 5 out of 5 by from TurboTax gives you options If you have a very busy life style and don't really have time to do your taxes, TurboTax would be the ideal place to go.
Date published: 2022-04-27
Rated 1 out of 5 by from TurboTax to not have my back TurboTax allowed me to fill out everything and pay them on time. But failed to let me know that I wasn’t finished with the process therefore my taxes were late and I have a big fee because of it. Ultimately it is my fault but I feel why even pay TurboTax when they failed to let me know how to do everything correctly.
Date published: 2022-04-27
Rated 5 out of 5 by from Very Professional and friendly like own family It's getting better and better each year, customer service are like my own family are talking to me by phone
Date published: 2022-04-27
Rated 4 out of 5 by from they"re great great experience awsome best thing ever happend do it again
Date published: 2022-04-27
Rated 5 out of 5 by from Very helpful My taxes were very different this year and my rep was very helpful.
Date published: 2022-04-27
Rated 5 out of 5 by from Jennifer was great! Informative and knowledgeable about the process and some of the docs and values that I would need! She walked me through the process step by step and I definitely needed the help !
Date published: 2022-04-27
Rated 5 out of 5 by from Affordable and thorough Everyone I spoke with were all very knowledgeable and professional
Date published: 2022-04-27
All TurboTax® Offerings Reviews - Page 7272
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from First time in my own yay! It was way easier than what my mind has set. The photo capture was the saver.
Date published: 2022-04-28
Rated 5 out of 5 by from Turbo Tax Rules The Application made filing taxes easy, walked me through the process asking me question and efiled
Date published: 2022-04-27
Rated 5 out of 5 by from Turbo Tax Excellent Software Program The tax process was thoroughly thought out. Great knowledge base. Easy to use
Date published: 2022-04-27
Rated 5 out of 5 by from TurboTax gives you options If you have a very busy life style and don't really have time to do your taxes, TurboTax would be the ideal place to go.
Date published: 2022-04-27
Rated 1 out of 5 by from TurboTax to not have my back TurboTax allowed me to fill out everything and pay them on time. But failed to let me know that I wasn’t finished with the process therefore my taxes were late and I have a big fee because of it. Ultimately it is my fault but I feel why even pay TurboTax when they failed to let me know how to do everything correctly.
Date published: 2022-04-27
Rated 5 out of 5 by from Very Professional and friendly like own family It's getting better and better each year, customer service are like my own family are talking to me by phone
Date published: 2022-04-27
Rated 4 out of 5 by from they"re great great experience awsome best thing ever happend do it again
Date published: 2022-04-27
Rated 5 out of 5 by from Very helpful My taxes were very different this year and my rep was very helpful.
Date published: 2022-04-27
Rated 5 out of 5 by from Jennifer was great! Informative and knowledgeable about the process and some of the docs and values that I would need! She walked me through the process step by step and I definitely needed the help !
Date published: 2022-04-27
Rated 5 out of 5 by from Affordable and thorough Everyone I spoke with were all very knowledgeable and professional
Date published: 2022-04-27
All TurboTax® Offerings Reviews - Page 7272