TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from TurboTax Met My Needs I found the professional assigned to me to be knowledgeable, patient and efficient. My questions were answered and I am satisfied with the return that he prepared.
Date published: 2022-04-29
Rated 1 out of 5 by from So much for live full service!!! What a joke! Awful. We were switched to 3 different people although we had the paperwork submitted in time. This resulted in having to file an extension. We kept having to prompt our assigned tax person due to unresponsiveness. The last person finished the job, but we were not even told that we were being moved to another person. And all of this for a couple hundred less than what we were paying at an actual tax service that meets with you in person and spends detailed time with you!
Date published: 2022-04-29
Rated 5 out of 5 by from Turbo tax is amazing & free I am doing my taxes for the first time and TurboTax made it easy and simple.
Date published: 2022-04-29
Rated 5 out of 5 by from Turbo Tax Is The Best!!! Being Self-employed, and not having any tax knowledge it's your best option. They are very knowledgeable and prompt with their services. Samantha was my Rep, she was selected for me because of her extensive knowledge in my situation. From the beginning to the end it was a breeze. I highly recommend TurboTax to anyone!
Date published: 2022-04-29
Rated 5 out of 5 by from turbo easy! Turbo tax made this super easy and uncomplicated! thank you!
Date published: 2022-04-29
Rated 5 out of 5 by from Best Website Ever Probably one of the most useful websites I have ever used in my life. As complicated as taxes are, TurboTax managed to make it simple and even entertaining. I could not be happier with the results. I would also like to mention how incredibly nice and helpful the staff is. Keep the good effort!
Date published: 2022-04-29
Rated 5 out of 5 by from Amazing! It was well. Worth paying the money for and I know that we were in good hands with Danielle who prepared our taxes for us
Date published: 2022-04-29
Rated 5 out of 5 by from Great Very sufficient and fast. They were very helpful with walking me through the process
Date published: 2022-04-29
Rated 5 out of 5 by from Awesome The first lady that gets you paired up with a tax preparer. Wasn't the greatest but she was fast. My tax preparer was great she handled my mess and worked it out with a great attitude the whole time
Date published: 2022-04-29
Rated 5 out of 5 by from Turbo Tax is AWESOME! My taxes were done with great haste and details. I love it!
Date published: 2022-04-29
All TurboTax® Offerings Reviews - Page 7268
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax Met My Needs I found the professional assigned to me to be knowledgeable, patient and efficient. My questions were answered and I am satisfied with the return that he prepared.
Date published: 2022-04-29
Rated 1 out of 5 by from So much for live full service!!! What a joke! Awful. We were switched to 3 different people although we had the paperwork submitted in time. This resulted in having to file an extension. We kept having to prompt our assigned tax person due to unresponsiveness. The last person finished the job, but we were not even told that we were being moved to another person. And all of this for a couple hundred less than what we were paying at an actual tax service that meets with you in person and spends detailed time with you!
Date published: 2022-04-29
Rated 5 out of 5 by from Turbo tax is amazing & free I am doing my taxes for the first time and TurboTax made it easy and simple.
Date published: 2022-04-29
Rated 5 out of 5 by from Turbo Tax Is The Best!!! Being Self-employed, and not having any tax knowledge it's your best option. They are very knowledgeable and prompt with their services. Samantha was my Rep, she was selected for me because of her extensive knowledge in my situation. From the beginning to the end it was a breeze. I highly recommend TurboTax to anyone!
Date published: 2022-04-29
Rated 5 out of 5 by from turbo easy! Turbo tax made this super easy and uncomplicated! thank you!
Date published: 2022-04-29
Rated 5 out of 5 by from Best Website Ever Probably one of the most useful websites I have ever used in my life. As complicated as taxes are, TurboTax managed to make it simple and even entertaining. I could not be happier with the results. I would also like to mention how incredibly nice and helpful the staff is. Keep the good effort!
Date published: 2022-04-29
Rated 5 out of 5 by from Amazing! It was well. Worth paying the money for and I know that we were in good hands with Danielle who prepared our taxes for us
Date published: 2022-04-29
Rated 5 out of 5 by from Great Very sufficient and fast. They were very helpful with walking me through the process
Date published: 2022-04-29
Rated 5 out of 5 by from Awesome The first lady that gets you paired up with a tax preparer. Wasn't the greatest but she was fast. My tax preparer was great she handled my mess and worked it out with a great attitude the whole time
Date published: 2022-04-29
Rated 5 out of 5 by from Turbo Tax is AWESOME! My taxes were done with great haste and details. I love it!
Date published: 2022-04-29
All TurboTax® Offerings Reviews - Page 7268