TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
Frances59 from
TurboTax Met My Needs
I found the professional assigned to me to be knowledgeable, patient and efficient. My questions were answered and I am satisfied with the return that he prepared.
Date published: 2022-04-29
Rated 1 out of 5 by
SSTA from
So much for live full service!!! What a joke!
Awful. We were switched to 3 different people although we had the paperwork submitted in time. This resulted in having to file an extension. We kept having to prompt our assigned tax person due to unresponsiveness. The last person finished the job, but we were not even told that we were being moved to another person. And all of this for a couple hundred less than what we were paying at an actual tax service that meets with you in person and spends detailed time with you!
Date published: 2022-04-29
Rated 5 out of 5 by
JJ192000 from
Turbo tax is amazing & free
I am doing my taxes for the first time and TurboTax made it easy and simple.
Date published: 2022-04-29
Rated 5 out of 5 by
LostinHair210 from
Turbo Tax Is The Best!!!
Being Self-employed, and not having any tax knowledge it's your best option. They are very knowledgeable and prompt with their services. Samantha was my Rep, she was selected for me because of her extensive knowledge in my situation. From the beginning to the end it was a breeze. I highly recommend TurboTax to anyone!
Date published: 2022-04-29
Rated 5 out of 5 by
joe6344 from
turbo easy!
Turbo tax made this super easy and uncomplicated! thank you!
Date published: 2022-04-29
Rated 5 out of 5 by
null from
Best Website Ever
Probably one of the most useful websites I have ever used in my life. As complicated as taxes are, TurboTax managed to make it simple and even entertaining. I could not be happier with the results. I would also like to mention how incredibly nice and helpful the staff is. Keep the good effort!
Date published: 2022-04-29
Rated 5 out of 5 by
Bfields9688 from
Amazing!
It was well. Worth paying the money for and I know that we were in good hands with Danielle who prepared our taxes for us
Date published: 2022-04-29
Rated 5 out of 5 by
Lmtrevino from
Great
Very sufficient and fast. They were very helpful with walking me through the process
Date published: 2022-04-29
Rated 5 out of 5 by
HammerRites from
Awesome
The first lady that gets you paired up with a tax preparer. Wasn't the greatest but she was fast. My tax preparer was great she handled my mess and worked it out with a great attitude the whole time
Date published: 2022-04-29
Rated 5 out of 5 by
zazzman from
Turbo Tax is AWESOME!
My taxes were done with great haste and details. I love it!
All TurboTax® Offerings Reviews - Page 7268
Date published: 2022-04-29
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Frances59 from
TurboTax Met My Needs
I found the professional assigned to me to be knowledgeable, patient and efficient. My questions were answered and I am satisfied with the return that he prepared.
Date published: 2022-04-29
Rated 1 out of 5 by
SSTA from
So much for live full service!!! What a joke!
Awful. We were switched to 3 different people although we had the paperwork submitted in time. This resulted in having to file an extension. We kept having to prompt our assigned tax person due to unresponsiveness. The last person finished the job, but we were not even told that we were being moved to another person. And all of this for a couple hundred less than what we were paying at an actual tax service that meets with you in person and spends detailed time with you!
Date published: 2022-04-29
Rated 5 out of 5 by
JJ192000 from
Turbo tax is amazing & free
I am doing my taxes for the first time and TurboTax made it easy and simple.
Date published: 2022-04-29
Rated 5 out of 5 by
LostinHair210 from
Turbo Tax Is The Best!!!
Being Self-employed, and not having any tax knowledge it's your best option. They are very knowledgeable and prompt with their services. Samantha was my Rep, she was selected for me because of her extensive knowledge in my situation. From the beginning to the end it was a breeze. I highly recommend TurboTax to anyone!
Date published: 2022-04-29
Rated 5 out of 5 by
joe6344 from
turbo easy!
Turbo tax made this super easy and uncomplicated! thank you!
Date published: 2022-04-29
Rated 5 out of 5 by
null from
Best Website Ever
Probably one of the most useful websites I have ever used in my life. As complicated as taxes are, TurboTax managed to make it simple and even entertaining. I could not be happier with the results. I would also like to mention how incredibly nice and helpful the staff is. Keep the good effort!
Date published: 2022-04-29
Rated 5 out of 5 by
Bfields9688 from
Amazing!
It was well. Worth paying the money for and I know that we were in good hands with Danielle who prepared our taxes for us
Date published: 2022-04-29
Rated 5 out of 5 by
Lmtrevino from
Great
Very sufficient and fast. They were very helpful with walking me through the process
Date published: 2022-04-29
Rated 5 out of 5 by
HammerRites from
Awesome
The first lady that gets you paired up with a tax preparer. Wasn't the greatest but she was fast. My tax preparer was great she handled my mess and worked it out with a great attitude the whole time
Date published: 2022-04-29
Rated 5 out of 5 by
zazzman from
Turbo Tax is AWESOME!
My taxes were done with great haste and details. I love it!
All TurboTax® Offerings Reviews - Page 7268
Date published: 2022-04-29