TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo tax is great Very simple and easy to use. It helps you the whole way to maximize your return.
Date published: 2022-04-01
Rated 5 out of 5 by from Cozy I found this as my first-year filing taxes and i really enjoyed how simple and broken down the format was
Date published: 2022-04-01
Rated 3 out of 5 by from FAFSA missing Would like to be able to get my student FAFSA completed at the same time like TaxAct provides
Date published: 2022-04-01
Rated 5 out of 5 by from Terrific TurboTax My tax assistant and expert were awesome, love the free full service!
Date published: 2022-04-01
Rated 5 out of 5 by from Love Turbo Tax Excellent and easy to use. I started my own LLC and the steps to understand my deductions as a small business owner were easy to follow.
Date published: 2022-04-01
Rated 2 out of 5 by from Slow to respond and uncharged a couple of times Took one month from start to finish. Live agent was switched on us multiple times. Told different prices for upgraded services that we were told we need because we had a “complex tax” return. Communication was slow.
Date published: 2022-04-01
Rated 4 out of 5 by from satisfactory worked well, did what it was supposed to do. I hope i get my money soon.
Date published: 2022-04-01
Rated 5 out of 5 by from LOVE TURBO TAX.... USED IT FOR YEARS EASY TO USES AND CONVENIENT. LIKE HOW INFO IS SAVED YEAR TO YEAR.
Date published: 2022-04-01
Rated 5 out of 5 by from Handy and easy to use Generally I'm kind of lost when it comes to doing taxes, it's something I do once a year and I'm pretty inept at considering for it by the time tax season rolls around. Resources and instructions built into the system however make it very easy to grasp what's needed, and staff can be very helpful in handling things. It eases use or handles it for you if you're overwhelmed. Pretty good overall and no complaints from me.
Date published: 2022-04-01
Rated 5 out of 5 by from Katherine at TurboTax is awesome! Really got a large return, thanks to Katherine at TurboTax
Date published: 2022-04-01
All TurboTax® Offerings Reviews - Page 7249
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is great Very simple and easy to use. It helps you the whole way to maximize your return.
Date published: 2022-04-01
Rated 5 out of 5 by from Cozy I found this as my first-year filing taxes and i really enjoyed how simple and broken down the format was
Date published: 2022-04-01
Rated 3 out of 5 by from FAFSA missing Would like to be able to get my student FAFSA completed at the same time like TaxAct provides
Date published: 2022-04-01
Rated 5 out of 5 by from Terrific TurboTax My tax assistant and expert were awesome, love the free full service!
Date published: 2022-04-01
Rated 5 out of 5 by from Love Turbo Tax Excellent and easy to use. I started my own LLC and the steps to understand my deductions as a small business owner were easy to follow.
Date published: 2022-04-01
Rated 2 out of 5 by from Slow to respond and uncharged a couple of times Took one month from start to finish. Live agent was switched on us multiple times. Told different prices for upgraded services that we were told we need because we had a “complex tax” return. Communication was slow.
Date published: 2022-04-01
Rated 4 out of 5 by from satisfactory worked well, did what it was supposed to do. I hope i get my money soon.
Date published: 2022-04-01
Rated 5 out of 5 by from LOVE TURBO TAX.... USED IT FOR YEARS EASY TO USES AND CONVENIENT. LIKE HOW INFO IS SAVED YEAR TO YEAR.
Date published: 2022-04-01
Rated 5 out of 5 by from Handy and easy to use Generally I'm kind of lost when it comes to doing taxes, it's something I do once a year and I'm pretty inept at considering for it by the time tax season rolls around. Resources and instructions built into the system however make it very easy to grasp what's needed, and staff can be very helpful in handling things. It eases use or handles it for you if you're overwhelmed. Pretty good overall and no complaints from me.
Date published: 2022-04-01
Rated 5 out of 5 by from Katherine at TurboTax is awesome! Really got a large return, thanks to Katherine at TurboTax
Date published: 2022-04-01
All TurboTax® Offerings Reviews - Page 7249