TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Drams from
Turbo tax is great
Very simple and easy to use. It helps you the whole way to maximize your return.
Date published: 2022-04-01
Rated 5 out of 5 by
Greenie212 from
Cozy
I found this as my first-year filing taxes and i really enjoyed how simple and broken down the format was
Date published: 2022-04-01
Rated 3 out of 5 by
asiamah12 from
FAFSA missing
Would like to be able to get my student FAFSA completed at the same time like TaxAct provides
Date published: 2022-04-01
Rated 5 out of 5 by
ditzwitz from
Terrific TurboTax
My tax assistant and expert were awesome, love the free full service!
Date published: 2022-04-01
Rated 5 out of 5 by
Josie1372 from
Love Turbo Tax
Excellent and easy to use. I started my own LLC and the steps to understand my deductions as a small business owner were easy to follow.
Date published: 2022-04-01
Rated 2 out of 5 by
Matt2022tax from
Slow to respond and uncharged a couple of times
Took one month from start to finish. Live agent was switched on us multiple times. Told different prices for upgraded services that we were told we need because we had a “complex tax” return. Communication was slow.
Date published: 2022-04-01
Rated 4 out of 5 by
eric69420 from
satisfactory
worked well, did what it was supposed to do. I hope i get my money soon.
Date published: 2022-04-01
Rated 5 out of 5 by
HORSE MAMA from
LOVE TURBO TAX.... USED IT FOR YEARS
EASY TO USES AND CONVENIENT. LIKE HOW INFO IS SAVED YEAR TO YEAR.
Date published: 2022-04-01
Rated 5 out of 5 by
MatrimC from
Handy and easy to use
Generally I'm kind of lost when it comes to doing taxes, it's something I do once a year and I'm pretty inept at considering for it by the time tax season rolls around. Resources and instructions built into the system however make it very easy to grasp what's needed, and staff can be very helpful in handling things. It eases use or handles it for you if you're overwhelmed. Pretty good overall and no complaints from me.
Date published: 2022-04-01
Rated 5 out of 5 by
billwilson970 from
Katherine at TurboTax is awesome!
Really got a large return, thanks to Katherine at TurboTax
All TurboTax® Offerings Reviews - Page 7249
Date published: 2022-04-01
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Drams from
Turbo tax is great
Very simple and easy to use. It helps you the whole way to maximize your return.
Date published: 2022-04-01
Rated 5 out of 5 by
Greenie212 from
Cozy
I found this as my first-year filing taxes and i really enjoyed how simple and broken down the format was
Date published: 2022-04-01
Rated 3 out of 5 by
asiamah12 from
FAFSA missing
Would like to be able to get my student FAFSA completed at the same time like TaxAct provides
Date published: 2022-04-01
Rated 5 out of 5 by
ditzwitz from
Terrific TurboTax
My tax assistant and expert were awesome, love the free full service!
Date published: 2022-04-01
Rated 5 out of 5 by
Josie1372 from
Love Turbo Tax
Excellent and easy to use. I started my own LLC and the steps to understand my deductions as a small business owner were easy to follow.
Date published: 2022-04-01
Rated 2 out of 5 by
Matt2022tax from
Slow to respond and uncharged a couple of times
Took one month from start to finish. Live agent was switched on us multiple times. Told different prices for upgraded services that we were told we need because we had a “complex tax” return. Communication was slow.
Date published: 2022-04-01
Rated 4 out of 5 by
eric69420 from
satisfactory
worked well, did what it was supposed to do. I hope i get my money soon.
Date published: 2022-04-01
Rated 5 out of 5 by
HORSE MAMA from
LOVE TURBO TAX.... USED IT FOR YEARS
EASY TO USES AND CONVENIENT. LIKE HOW INFO IS SAVED YEAR TO YEAR.
Date published: 2022-04-01
Rated 5 out of 5 by
MatrimC from
Handy and easy to use
Generally I'm kind of lost when it comes to doing taxes, it's something I do once a year and I'm pretty inept at considering for it by the time tax season rolls around. Resources and instructions built into the system however make it very easy to grasp what's needed, and staff can be very helpful in handling things. It eases use or handles it for you if you're overwhelmed. Pretty good overall and no complaints from me.
Date published: 2022-04-01
Rated 5 out of 5 by
billwilson970 from
Katherine at TurboTax is awesome!
Really got a large return, thanks to Katherine at TurboTax
All TurboTax® Offerings Reviews - Page 7249
Date published: 2022-04-01