TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

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Rated 1 out of 5 by from Hidden Fees. Overcharged Was told by the software my cost would be $59. Once I get down to E-file, it turns into $103?? No explanation about what other fees were due. Not a way to get customers to trust you.
Date published: 2022-05-08
Rated 5 out of 5 by from completed filing after the extension Latricia, answered all questions and promptly completed the work
Date published: 2022-05-08
Rated 4 out of 5 by from Works great. I've used it for years. Helps me through every step. I've used the program for over 15 years.
Date published: 2022-05-08
Rated 5 out of 5 by from Turbotax 2021 is Superior The use of Turbo tax in preparation of 2021 Federal and State income tax returns is process oriented, and accurate
Date published: 2022-05-08
Rated 5 out of 5 by from great Easy to use, thourough , questions answered. thank you
Date published: 2022-05-08
Rated 5 out of 5 by from Easy to use Easy to use and helpful hints, was able to log off and return as often as i needed. filed extension which was helpful
Date published: 2022-05-08
Rated 5 out of 5 by from Turbo Tax is great It walked me through all required steps for a somewhat complicated return.
Date published: 2022-05-08
Rated 2 out of 5 by from Wack Regardless how far you go through the process on your own, it’s going to charge you to upgrade at the end if you have a specific health account or many other reasons. It also charges you to use your account to pay for the upgrade! $59 upgrade once I’ve already done the process 100% myself + $39 so I don’t have to put my card information on turbo tax. Ridiculous
Date published: 2022-05-08
Rated 5 out of 5 by from TurboTax is fantastic! Very easy to navigate with help available if needed.
Date published: 2022-05-08
Rated 5 out of 5 by from Pretty nice Makes my taxes easy every year. My taxes are pretty easy though
Date published: 2022-05-08
All TurboTax® Offerings Reviews - Page 7199
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Hidden Fees. Overcharged Was told by the software my cost would be $59. Once I get down to E-file, it turns into $103?? No explanation about what other fees were due. Not a way to get customers to trust you.
Date published: 2022-05-08
Rated 5 out of 5 by from completed filing after the extension Latricia, answered all questions and promptly completed the work
Date published: 2022-05-08
Rated 4 out of 5 by from Works great. I've used it for years. Helps me through every step. I've used the program for over 15 years.
Date published: 2022-05-08
Rated 5 out of 5 by from Turbotax 2021 is Superior The use of Turbo tax in preparation of 2021 Federal and State income tax returns is process oriented, and accurate
Date published: 2022-05-08
Rated 5 out of 5 by from great Easy to use, thourough , questions answered. thank you
Date published: 2022-05-08
Rated 5 out of 5 by from Easy to use Easy to use and helpful hints, was able to log off and return as often as i needed. filed extension which was helpful
Date published: 2022-05-08
Rated 5 out of 5 by from Turbo Tax is great It walked me through all required steps for a somewhat complicated return.
Date published: 2022-05-08
Rated 2 out of 5 by from Wack Regardless how far you go through the process on your own, it’s going to charge you to upgrade at the end if you have a specific health account or many other reasons. It also charges you to use your account to pay for the upgrade! $59 upgrade once I’ve already done the process 100% myself + $39 so I don’t have to put my card information on turbo tax. Ridiculous
Date published: 2022-05-08
Rated 5 out of 5 by from TurboTax is fantastic! Very easy to navigate with help available if needed.
Date published: 2022-05-08
Rated 5 out of 5 by from Pretty nice Makes my taxes easy every year. My taxes are pretty easy though
Date published: 2022-05-08
All TurboTax® Offerings Reviews - Page 7199