TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from good use again next year. easy to use and file tax return
Date published: 2021-03-15
Rated 1 out of 5 by from Price has tripled while the product became worse Very disappointed with TurboTax and will stop using in the future. 1) I was asked several times for information from previous years also did with TurboTax - so it should have imported. 2) The expert reviews are a complete failure, primarily they are utterly useless for tax estimation as promised, they fail to call when scheduled, and experience level of reviewers is extremely lacking.
Date published: 2021-03-15
Rated 3 out of 5 by from Step-by-STep could be improved I like TurboTax on individual taxes, because it walks you through and helps to make sure that the deduction is the maximum it can. Biz not so much.
Date published: 2021-03-15
Rated 4 out of 5 by from Good Easy to navigate. helpful average ok useless words to take up space
Date published: 2021-03-15
Rated 5 out of 5 by from very user friendly and easy interface to use User friendly interface. Was easy to use. Every step clearly explained.
Date published: 2021-03-15
Rated 5 out of 5 by from turbo tax is the best the tax experts helped me get all figured out. Thank you so much., Yall rock
Date published: 2021-03-15
Rated 5 out of 5 by from amazing great and easy to do i will recommend to anyone love
Date published: 2021-03-15
Rated 5 out of 5 by from I love turbo tax I've been use turbo tax for tax refund in the last four years and its always so easy, convenient and trustful way to do my taxes.
Date published: 2021-03-15
Rated 5 out of 5 by from Nice and Easy Easy to follow and it's thoroughness provides comfort that everything is done right.
Date published: 2021-03-15
Rated 5 out of 5 by from Turbo Tax is awesome This is first time, I'm filing tax returns by myself. Typically, I take help tax preparer services. The Turbo Tax is simple, clean and straightforward. I like the fact there are detailed explanations provided such as how taxes, gross income calculated. Federal return form was simple, but I struggled a bit filing for state returns. But I spoke to a CPA over phone and she clarified my doubts and suggested adjustments. Let me get status on my return filing and see how it goes.
Date published: 2021-03-15
All TurboTax® Offerings Reviews - Page 7197
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from good use again next year. easy to use and file tax return
Date published: 2021-03-15
Rated 1 out of 5 by from Price has tripled while the product became worse Very disappointed with TurboTax and will stop using in the future. 1) I was asked several times for information from previous years also did with TurboTax - so it should have imported. 2) The expert reviews are a complete failure, primarily they are utterly useless for tax estimation as promised, they fail to call when scheduled, and experience level of reviewers is extremely lacking.
Date published: 2021-03-15
Rated 3 out of 5 by from Step-by-STep could be improved I like TurboTax on individual taxes, because it walks you through and helps to make sure that the deduction is the maximum it can. Biz not so much.
Date published: 2021-03-15
Rated 4 out of 5 by from Good Easy to navigate. helpful average ok useless words to take up space
Date published: 2021-03-15
Rated 5 out of 5 by from very user friendly and easy interface to use User friendly interface. Was easy to use. Every step clearly explained.
Date published: 2021-03-15
Rated 5 out of 5 by from turbo tax is the best the tax experts helped me get all figured out. Thank you so much., Yall rock
Date published: 2021-03-15
Rated 5 out of 5 by from amazing great and easy to do i will recommend to anyone love
Date published: 2021-03-15
Rated 5 out of 5 by from I love turbo tax I've been use turbo tax for tax refund in the last four years and its always so easy, convenient and trustful way to do my taxes.
Date published: 2021-03-15
Rated 5 out of 5 by from Nice and Easy Easy to follow and it's thoroughness provides comfort that everything is done right.
Date published: 2021-03-15
Rated 5 out of 5 by from Turbo Tax is awesome This is first time, I'm filing tax returns by myself. Typically, I take help tax preparer services. The Turbo Tax is simple, clean and straightforward. I like the fact there are detailed explanations provided such as how taxes, gross income calculated. Federal return form was simple, but I struggled a bit filing for state returns. But I spoke to a CPA over phone and she clarified my doubts and suggested adjustments. Let me get status on my return filing and see how it goes.
Date published: 2021-03-15
All TurboTax® Offerings Reviews - Page 7197