TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from User-Friendly, Simple, and Helpful I get really overwhelmed looking at tax forms and all the work required. Turbo Tax makes filing easy to understand. It breaks it down simply with guiding helpful hints along the way! All I really had to do was enter some information and TurboTax took care of the rest for me! It's amazing you can do all of this for free:)
Date published: 2021-03-15
Rated 5 out of 5 by from Turbo tax is awesome Turbo tax helped me to file my taxes fast,easy and not complicated at all.
Date published: 2021-03-15
Rated 5 out of 5 by from Awesomeness! Very easy, user friendly, and provides guidance the entire way!
Date published: 2021-03-15
Rated 1 out of 5 by from Previous years were much better! I have been a TurboTax user for many years and this is my first review, why? Because of how frustrated the 2020 TurboTax Business software made me! It was quite the challenge to complete, it was not as smooth as previous years and I had unrelated forms kept coming up along with a hellacious circular loop when trying to file at the end.... And BTW, the stupid override feature was worthless! Hey TurboTax, do me a favor and hire some more customer service reps, who has time to sit on hold for an hour??? Hopefully the 2021 edition will be running smoothly without the bugs!
Date published: 2021-03-15
Rated 3 out of 5 by from 2020 I filed my brother's texts last year and he still have not received them from you guys I've been emailing and texting for a year now I'm giving it one more try for myself please thank you
Date published: 2021-03-15
Rated 4 out of 5 by from Easy to Use I have utilized turbo tax for 4 years and it continues to be the easiest way to complete my annual taxes
Date published: 2021-03-15
Rated 5 out of 5 by from so fast turbo tax is by far the easiest way to file by yourself without being worried about mistakes!
Date published: 2021-03-15
Rated 4 out of 5 by from Turbo tax allows for checking Turbo tax allows for checking and rechecking, as well as researching, before finalizing tax information.
Date published: 2021-03-15
Rated 5 out of 5 by from I helped prepared these taxes for my parents This was so easy for them and me to help them with.
Date published: 2021-03-15
Rated 5 out of 5 by from I love turbotax! I have used TurboTax for over 15 years. I love the ease and help it provides as you enter the information. One thing I wish you would bring back is the ability to estimate next years return.
Date published: 2021-03-15
All TurboTax® Offerings Reviews - Page 7190
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from User-Friendly, Simple, and Helpful I get really overwhelmed looking at tax forms and all the work required. Turbo Tax makes filing easy to understand. It breaks it down simply with guiding helpful hints along the way! All I really had to do was enter some information and TurboTax took care of the rest for me! It's amazing you can do all of this for free:)
Date published: 2021-03-15
Rated 5 out of 5 by from Turbo tax is awesome Turbo tax helped me to file my taxes fast,easy and not complicated at all.
Date published: 2021-03-15
Rated 5 out of 5 by from Awesomeness! Very easy, user friendly, and provides guidance the entire way!
Date published: 2021-03-15
Rated 1 out of 5 by from Previous years were much better! I have been a TurboTax user for many years and this is my first review, why? Because of how frustrated the 2020 TurboTax Business software made me! It was quite the challenge to complete, it was not as smooth as previous years and I had unrelated forms kept coming up along with a hellacious circular loop when trying to file at the end.... And BTW, the stupid override feature was worthless! Hey TurboTax, do me a favor and hire some more customer service reps, who has time to sit on hold for an hour??? Hopefully the 2021 edition will be running smoothly without the bugs!
Date published: 2021-03-15
Rated 3 out of 5 by from 2020 I filed my brother's texts last year and he still have not received them from you guys I've been emailing and texting for a year now I'm giving it one more try for myself please thank you
Date published: 2021-03-15
Rated 4 out of 5 by from Easy to Use I have utilized turbo tax for 4 years and it continues to be the easiest way to complete my annual taxes
Date published: 2021-03-15
Rated 5 out of 5 by from so fast turbo tax is by far the easiest way to file by yourself without being worried about mistakes!
Date published: 2021-03-15
Rated 4 out of 5 by from Turbo tax allows for checking Turbo tax allows for checking and rechecking, as well as researching, before finalizing tax information.
Date published: 2021-03-15
Rated 5 out of 5 by from I helped prepared these taxes for my parents This was so easy for them and me to help them with.
Date published: 2021-03-15
Rated 5 out of 5 by from I love turbotax! I have used TurboTax for over 15 years. I love the ease and help it provides as you enter the information. One thing I wish you would bring back is the ability to estimate next years return.
Date published: 2021-03-15
All TurboTax® Offerings Reviews - Page 7190