TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 2 out of 5 by from Turbo Tax is better than my experience in 2019 When doing my taxes in 2019, I had a glitch that caused my uncompleted/unverified return to start printing before I was finished. It printed garbage, totally unledgeale copy, I did not get the normal number of printed copies (no state or city), no tax review & did not get to e-file. I drove truck then, & it was extremely frustrating getting help with trucking specific tax problems (filing for withholding in 2 different states) & almost impossible to get thru to TurboTax for help (just prior to deadline). So, very frustrated, I gave up & e-filed my taxes with H&R Block. Months later I found that TurboTax billed my credit card without even going thru checkout or sending me a receipt via email. Thankfully, this year was better.
Date published: 2021-03-10
Rated 2 out of 5 by from Cumbersome Found error just before transmitting. PA UE-1 should not have been included
Date published: 2021-03-10
Rated 5 out of 5 by from I love Turbo Tax Everything went well but I do not know why is was returned for me to verify everything. * I don't remember any other nickname
Date published: 2021-03-10
Rated 5 out of 5 by from TurboTax is great! TurboTax really helped to ease the complicating process of filing my taxes. Thank you!
Date published: 2021-03-10
Rated 4 out of 5 by from Turbo tax good..............................................
Date published: 2021-03-10
Rated 5 out of 5 by from Accurate and quick Took a short amount of time to enter and update new data and is very accurate. I have been using TTax for several years and it is stress free and easy to use. Thanks to TTax.
Date published: 2021-03-10
Rated 1 out of 5 by from help line useless utterly unimpressed, this product support is truly trash, 2nd year using this product and the last. The 1-800 help line disconnected me 4 times in a row, not at all helpful.
Date published: 2021-03-10
Rated 5 out of 5 by from Awesome Enjoyed the process. User Friendly. Very quick and simple to follow directions.
Date published: 2021-03-10
Rated 5 out of 5 by from Turbo Tax User friendly User friendly if i can do it almost 70 yrs old you can do it
Date published: 2021-03-10
Rated 5 out of 5 by from Fast and Easy The application is fast and easy! I feel confident that I received all of the deductions I could get.
Date published: 2021-03-10
All TurboTax® Offerings Reviews - Page 7124
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Turbo Tax is better than my experience in 2019 When doing my taxes in 2019, I had a glitch that caused my uncompleted/unverified return to start printing before I was finished. It printed garbage, totally unledgeale copy, I did not get the normal number of printed copies (no state or city), no tax review & did not get to e-file. I drove truck then, & it was extremely frustrating getting help with trucking specific tax problems (filing for withholding in 2 different states) & almost impossible to get thru to TurboTax for help (just prior to deadline). So, very frustrated, I gave up & e-filed my taxes with H&R Block. Months later I found that TurboTax billed my credit card without even going thru checkout or sending me a receipt via email. Thankfully, this year was better.
Date published: 2021-03-10
Rated 2 out of 5 by from Cumbersome Found error just before transmitting. PA UE-1 should not have been included
Date published: 2021-03-10
Rated 5 out of 5 by from I love Turbo Tax Everything went well but I do not know why is was returned for me to verify everything. * I don't remember any other nickname
Date published: 2021-03-10
Rated 5 out of 5 by from TurboTax is great! TurboTax really helped to ease the complicating process of filing my taxes. Thank you!
Date published: 2021-03-10
Rated 4 out of 5 by from Turbo tax good..............................................
Date published: 2021-03-10
Rated 5 out of 5 by from Accurate and quick Took a short amount of time to enter and update new data and is very accurate. I have been using TTax for several years and it is stress free and easy to use. Thanks to TTax.
Date published: 2021-03-10
Rated 1 out of 5 by from help line useless utterly unimpressed, this product support is truly trash, 2nd year using this product and the last. The 1-800 help line disconnected me 4 times in a row, not at all helpful.
Date published: 2021-03-10
Rated 5 out of 5 by from Awesome Enjoyed the process. User Friendly. Very quick and simple to follow directions.
Date published: 2021-03-10
Rated 5 out of 5 by from Turbo Tax User friendly User friendly if i can do it almost 70 yrs old you can do it
Date published: 2021-03-10
Rated 5 out of 5 by from Fast and Easy The application is fast and easy! I feel confident that I received all of the deductions I could get.
Date published: 2021-03-10
All TurboTax® Offerings Reviews - Page 7124