TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Easy To Use Turbo Tax has made filing the experience of filing as smooth as possible.
Date published: 2021-03-15
Rated 2 out of 5 by from Electronic Transmittal The preparation was adequate but electronic transmission was NOT possible due to a glitch in Turbo tax and NO ONE IS AVAILABLE TO ASSIST
Date published: 2021-03-15
Rated 5 out of 5 by from Love Turbo Tax Very easy to use and was easily able to use help to look up anything I had questions
Date published: 2021-03-15
Rated 1 out of 5 by from Many many errors!!!!! 1) 2019 marked all shareholders as final. Locked the field and couldnt change the mark, to submit an amended return. I had to reenter all of 2019 to recreate the return, so that I could mark it as amended and use the new return to import to 2020 so that the error didnt carry forward 2) 2019 had a mathematical error on 1120-s pg. 1, where 1b subtracted from 1a was $90 off. That forced a correction. 3) Address updates entered on business information, were not propagated to all forms, such as the K1. 3) 2020 efile failed numerous times due to the inability of TurbT to find the attachment. Had to reboot and uplaod a .jpg instead of a pdf to get it to work.
Date published: 2021-03-15
Rated 5 out of 5 by from So easy and fast! So easy and fast to use. I love that I don't have to go to a tax expert and can do it right from home!
Date published: 2021-03-15
Rated 4 out of 5 by from Good app overall amazing easy app to use!! I love how easy and simple it is as this is my first time using the site and all of its functions.
Date published: 2021-03-15
Rated 5 out of 5 by from TurboTax is Awesome TurboTax made doing your taxes easy and worry free.
Date published: 2021-03-15
Rated 5 out of 5 by from TurboTax is great I've been using Turbotax for several years. The platform is very friendly and easy to use. The help comments and answers to questions are mostly clear and helpful. Once in a while the language in these can be confusing.
Date published: 2021-03-15
Rated 5 out of 5 by from TURBO tax is the best I found turbo tax to be very efficient and very precise
Date published: 2021-03-15
Rated 5 out of 5 by from TurboTax is super easy to use! Watching my return go from $16 owed to $1800 in return was fun.
Date published: 2021-03-15
All TurboTax® Offerings Reviews - Page 7122
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy To Use Turbo Tax has made filing the experience of filing as smooth as possible.
Date published: 2021-03-15
Rated 2 out of 5 by from Electronic Transmittal The preparation was adequate but electronic transmission was NOT possible due to a glitch in Turbo tax and NO ONE IS AVAILABLE TO ASSIST
Date published: 2021-03-15
Rated 5 out of 5 by from Love Turbo Tax Very easy to use and was easily able to use help to look up anything I had questions
Date published: 2021-03-15
Rated 1 out of 5 by from Many many errors!!!!! 1) 2019 marked all shareholders as final. Locked the field and couldnt change the mark, to submit an amended return. I had to reenter all of 2019 to recreate the return, so that I could mark it as amended and use the new return to import to 2020 so that the error didnt carry forward 2) 2019 had a mathematical error on 1120-s pg. 1, where 1b subtracted from 1a was $90 off. That forced a correction. 3) Address updates entered on business information, were not propagated to all forms, such as the K1. 3) 2020 efile failed numerous times due to the inability of TurbT to find the attachment. Had to reboot and uplaod a .jpg instead of a pdf to get it to work.
Date published: 2021-03-15
Rated 5 out of 5 by from So easy and fast! So easy and fast to use. I love that I don't have to go to a tax expert and can do it right from home!
Date published: 2021-03-15
Rated 4 out of 5 by from Good app overall amazing easy app to use!! I love how easy and simple it is as this is my first time using the site and all of its functions.
Date published: 2021-03-15
Rated 5 out of 5 by from TurboTax is Awesome TurboTax made doing your taxes easy and worry free.
Date published: 2021-03-15
Rated 5 out of 5 by from TurboTax is great I've been using Turbotax for several years. The platform is very friendly and easy to use. The help comments and answers to questions are mostly clear and helpful. Once in a while the language in these can be confusing.
Date published: 2021-03-15
Rated 5 out of 5 by from TURBO tax is the best I found turbo tax to be very efficient and very precise
Date published: 2021-03-15
Rated 5 out of 5 by from TurboTax is super easy to use! Watching my return go from $16 owed to $1800 in return was fun.
Date published: 2021-03-15
All TurboTax® Offerings Reviews - Page 7122