TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
Jim123457 from
Great Expert
Great expert and helped me get through taxes with ease
Date published: 2022-05-11
Rated 5 out of 5 by
null from
customer service
I was stuck on questions and within a minute David called me and quickly answer my questions and got my taxes done for 2021. Great and excellent customer service
Date published: 2022-05-11
Rated 5 out of 5 by
Caribbean queen from
It alright
I work with Sandra and she was very good at what she does also patient and calm.
Date published: 2022-05-11
Rated 5 out of 5 by
DelawareRiver from
Late Filing
This is the second time we used TurboTax, very user friendly
Date published: 2022-05-11
Rated 5 out of 5 by
LucienVanguard from
Love turbo tax
I love turbo tax and I will use it forever! The live service is incredible and such and amazing addition!!
Date published: 2022-05-11
Rated 5 out of 5 by
null from
Great
Good, easy, ,.....................................!!!!!!!!!!!!!!!!!
Date published: 2022-05-11
Rated 5 out of 5 by
Konuku737 from
Turbo Tax LiveJP
Turbo tax was great California has great waves. Lookout for the sharks.
Date published: 2022-05-11
Rated 5 out of 5 by
Art513 from
good product
Easy to use. Contacted Turbo Tax and they solved my problem.
Date published: 2022-05-11
Rated 1 out of 5 by
Horsethief84 from
Nah
I had to file an extension to have my taxes done with TurboTax. The website says it will walk you through everything but I found it very confusing when it transfers you to the payment website outside of TurboTax. I ended up overpaying a lot for an error I made in my multiple attempts to successfully file an extension. When it came to noting the overpayment in my filing it was completely left out. I had to go back and re-explain the situation. In talking to friends I found that accountants (not from TurboTax) take care of everything and they don't have to pay near as much as I did as a single filer. So I won't be doing my taxes with TurboTax going forward.
Date published: 2022-05-11
Rated 5 out of 5 by
blahtaxeswhy from
Easy to use
This was a fast and painless way to file. I recommend if you don't have an over-complicated income tax to process.
All TurboTax® Offerings Reviews - Page 7121
Date published: 2022-05-11
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Jim123457 from
Great Expert
Great expert and helped me get through taxes with ease
Date published: 2022-05-11
Rated 5 out of 5 by
null from
customer service
I was stuck on questions and within a minute David called me and quickly answer my questions and got my taxes done for 2021. Great and excellent customer service
Date published: 2022-05-11
Rated 5 out of 5 by
Caribbean queen from
It alright
I work with Sandra and she was very good at what she does also patient and calm.
Date published: 2022-05-11
Rated 5 out of 5 by
DelawareRiver from
Late Filing
This is the second time we used TurboTax, very user friendly
Date published: 2022-05-11
Rated 5 out of 5 by
LucienVanguard from
Love turbo tax
I love turbo tax and I will use it forever! The live service is incredible and such and amazing addition!!
Date published: 2022-05-11
Rated 5 out of 5 by
null from
Great
Good, easy, ,.....................................!!!!!!!!!!!!!!!!!
Date published: 2022-05-11
Rated 5 out of 5 by
Konuku737 from
Turbo Tax LiveJP
Turbo tax was great California has great waves. Lookout for the sharks.
Date published: 2022-05-11
Rated 5 out of 5 by
Art513 from
good product
Easy to use. Contacted Turbo Tax and they solved my problem.
Date published: 2022-05-11
Rated 1 out of 5 by
Horsethief84 from
Nah
I had to file an extension to have my taxes done with TurboTax. The website says it will walk you through everything but I found it very confusing when it transfers you to the payment website outside of TurboTax. I ended up overpaying a lot for an error I made in my multiple attempts to successfully file an extension. When it came to noting the overpayment in my filing it was completely left out. I had to go back and re-explain the situation. In talking to friends I found that accountants (not from TurboTax) take care of everything and they don't have to pay near as much as I did as a single filer. So I won't be doing my taxes with TurboTax going forward.
Date published: 2022-05-11
Rated 5 out of 5 by
blahtaxeswhy from
Easy to use
This was a fast and painless way to file. I recommend if you don't have an over-complicated income tax to process.
All TurboTax® Offerings Reviews - Page 7121
Date published: 2022-05-11