TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Great Expert Great expert and helped me get through taxes with ease
Date published: 2022-05-11
Rated 5 out of 5 by from customer service I was stuck on questions and within a minute David called me and quickly answer my questions and got my taxes done for 2021. Great and excellent customer service
Date published: 2022-05-11
Rated 5 out of 5 by from It alright I work with Sandra and she was very good at what she does also patient and calm.
Date published: 2022-05-11
Rated 5 out of 5 by from Late Filing This is the second time we used TurboTax, very user friendly
Date published: 2022-05-11
Rated 5 out of 5 by from Love turbo tax I love turbo tax and I will use it forever! The live service is incredible and such and amazing addition!!
Date published: 2022-05-11
Rated 5 out of 5 by from Great Good, easy, ,.....................................!!!!!!!!!!!!!!!!!
Date published: 2022-05-11
Rated 5 out of 5 by from Turbo Tax LiveJP Turbo tax was great California has great waves. Lookout for the sharks.
Date published: 2022-05-11
Rated 5 out of 5 by from good product Easy to use. Contacted Turbo Tax and they solved my problem.
Date published: 2022-05-11
Rated 1 out of 5 by from Nah I had to file an extension to have my taxes done with TurboTax. The website says it will walk you through everything but I found it very confusing when it transfers you to the payment website outside of TurboTax. I ended up overpaying a lot for an error I made in my multiple attempts to successfully file an extension. When it came to noting the overpayment in my filing it was completely left out. I had to go back and re-explain the situation. In talking to friends I found that accountants (not from TurboTax) take care of everything and they don't have to pay near as much as I did as a single filer. So I won't be doing my taxes with TurboTax going forward.
Date published: 2022-05-11
Rated 5 out of 5 by from Easy to use This was a fast and painless way to file. I recommend if you don't have an over-complicated income tax to process.
Date published: 2022-05-11
All TurboTax® Offerings Reviews - Page 7121
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Expert Great expert and helped me get through taxes with ease
Date published: 2022-05-11
Rated 5 out of 5 by from customer service I was stuck on questions and within a minute David called me and quickly answer my questions and got my taxes done for 2021. Great and excellent customer service
Date published: 2022-05-11
Rated 5 out of 5 by from It alright I work with Sandra and she was very good at what she does also patient and calm.
Date published: 2022-05-11
Rated 5 out of 5 by from Late Filing This is the second time we used TurboTax, very user friendly
Date published: 2022-05-11
Rated 5 out of 5 by from Love turbo tax I love turbo tax and I will use it forever! The live service is incredible and such and amazing addition!!
Date published: 2022-05-11
Rated 5 out of 5 by from Great Good, easy, ,.....................................!!!!!!!!!!!!!!!!!
Date published: 2022-05-11
Rated 5 out of 5 by from Turbo Tax LiveJP Turbo tax was great California has great waves. Lookout for the sharks.
Date published: 2022-05-11
Rated 5 out of 5 by from good product Easy to use. Contacted Turbo Tax and they solved my problem.
Date published: 2022-05-11
Rated 1 out of 5 by from Nah I had to file an extension to have my taxes done with TurboTax. The website says it will walk you through everything but I found it very confusing when it transfers you to the payment website outside of TurboTax. I ended up overpaying a lot for an error I made in my multiple attempts to successfully file an extension. When it came to noting the overpayment in my filing it was completely left out. I had to go back and re-explain the situation. In talking to friends I found that accountants (not from TurboTax) take care of everything and they don't have to pay near as much as I did as a single filer. So I won't be doing my taxes with TurboTax going forward.
Date published: 2022-05-11
Rated 5 out of 5 by from Easy to use This was a fast and painless way to file. I recommend if you don't have an over-complicated income tax to process.
Date published: 2022-05-11
All TurboTax® Offerings Reviews - Page 7121