TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is Awesome the program is very simple to use. 10/10. It was nice being able to be stress free while doing taxes.
Date published: 2022-04-11
Rated 3 out of 5 by from Mostly fine, but found a few software bugs 1. Turbotax desktop showed that I could use the charitable contribution deduction with a standardized deduction (which is wrong for 2021), but on the printed form finally filed with the IRS, the charitable contribution deduction was present (which is correct). This inconsistency should be fixed 2. For RSU stock sales, I tried filing it as an RSU first, but it required too much information. So I decided to file it not as an employee stock, but with an adjusted cost basis that I found from the broker, as recommended by Turbotax help. But because I had first tried filing it as an RSU stock sale , the turbotax software made an error in filling out the worksheet and would not let me complete the filing to the IRS, even though the worksheet would not be submitted to the IRS and the data on the forms were correct. This ended up wasting a lot of my time. 3. In 2021, I cannot claim expenses for working from home for my W2 job. Yet the turbotax software does not inform the user of this, and makes them find a lot of information regarding the business expenses. This too is a huge waste of time.
Date published: 2022-04-11
Rated 3 out of 5 by from Verifying prior year AGI is poor For the 2nd year, i was not able to verify PY AGI. Therefore, i was not able to file electronically, for either Federal or state purposes. I also wasted $25 for the attempted electronic filing of the state return.
Date published: 2022-04-11
Rated 5 out of 5 by from tremendous help & easy to use easy to use tremendous help got it done in np time
Date published: 2022-04-11
Rated 5 out of 5 by from Used for YEARS - the BEST I have tried the other tax software providers and always ended up redoing in TurboTax. I even saved a little more with TurboTax. It is so easy to use, 'even a cave man can do it'.
Date published: 2022-04-11
Rated 5 out of 5 by from Turbotax is the easy to do Turbo Tax is easy and simple to do ( everything ready). We've every year for 5 years.
Date published: 2022-04-11
Rated 5 out of 5 by from Love TurboTax so fast and easy! I have been using them for years and plan to keep using them! :)
Date published: 2022-04-11
Rated 5 out of 5 by from easy to use! Easy to use service, helpful experts when you need them
Date published: 2022-04-11
Rated 5 out of 5 by from Easy Way To Do My Taxes Appreciate the step by step process and that I can come back where I left off when looking up information.
Date published: 2022-04-11
Rated 4 out of 5 by from 1041 federal Federal return download is perfect except I did not find out that the state was not available in the software until AFTER I paid for it and that is why 4 stars instead of 5 stars
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 7102
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is Awesome the program is very simple to use. 10/10. It was nice being able to be stress free while doing taxes.
Date published: 2022-04-11
Rated 3 out of 5 by from Mostly fine, but found a few software bugs 1. Turbotax desktop showed that I could use the charitable contribution deduction with a standardized deduction (which is wrong for 2021), but on the printed form finally filed with the IRS, the charitable contribution deduction was present (which is correct). This inconsistency should be fixed 2. For RSU stock sales, I tried filing it as an RSU first, but it required too much information. So I decided to file it not as an employee stock, but with an adjusted cost basis that I found from the broker, as recommended by Turbotax help. But because I had first tried filing it as an RSU stock sale , the turbotax software made an error in filling out the worksheet and would not let me complete the filing to the IRS, even though the worksheet would not be submitted to the IRS and the data on the forms were correct. This ended up wasting a lot of my time. 3. In 2021, I cannot claim expenses for working from home for my W2 job. Yet the turbotax software does not inform the user of this, and makes them find a lot of information regarding the business expenses. This too is a huge waste of time.
Date published: 2022-04-11
Rated 3 out of 5 by from Verifying prior year AGI is poor For the 2nd year, i was not able to verify PY AGI. Therefore, i was not able to file electronically, for either Federal or state purposes. I also wasted $25 for the attempted electronic filing of the state return.
Date published: 2022-04-11
Rated 5 out of 5 by from tremendous help & easy to use easy to use tremendous help got it done in np time
Date published: 2022-04-11
Rated 5 out of 5 by from Used for YEARS - the BEST I have tried the other tax software providers and always ended up redoing in TurboTax. I even saved a little more with TurboTax. It is so easy to use, 'even a cave man can do it'.
Date published: 2022-04-11
Rated 5 out of 5 by from Turbotax is the easy to do Turbo Tax is easy and simple to do ( everything ready). We've every year for 5 years.
Date published: 2022-04-11
Rated 5 out of 5 by from Love TurboTax so fast and easy! I have been using them for years and plan to keep using them! :)
Date published: 2022-04-11
Rated 5 out of 5 by from easy to use! Easy to use service, helpful experts when you need them
Date published: 2022-04-11
Rated 5 out of 5 by from Easy Way To Do My Taxes Appreciate the step by step process and that I can come back where I left off when looking up information.
Date published: 2022-04-11
Rated 4 out of 5 by from 1041 federal Federal return download is perfect except I did not find out that the state was not available in the software until AFTER I paid for it and that is why 4 stars instead of 5 stars
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 7102