TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from TURBO TAX IS AWESOME!!!!! Thanks for the chat ! it was helpful and the navigation through the software
Date published: 2022-04-03
Rated 5 out of 5 by from Easy Live expert was great. Very helpful. Called within 5 minutes
Date published: 2022-04-03
Rated 5 out of 5 by from Excellent software for tax return Use Turbo for many years. Looks great for tax return
Date published: 2022-04-03
Rated 5 out of 5 by from my annual event I use TurboTax every year. It leads me through everything, and I always feel I've covered all my bases. i don'
Date published: 2022-04-03
Rated 5 out of 5 by from Great experience AGAIN!!! I am a long-time user of Turbo Tax and this year seemed particularly efficient
Date published: 2022-04-03
Rated 3 out of 5 by from Mediocre I'm a CPA, and the experience was mediocre as usual. "Tax Experts" seemed only partially knowledgeable on my questions (or just didn't care a whole lot), it's difficult to see how the numbers are actually calculated, and flip back and forth from the forms to the easy file.
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo tax is great!! Turbo Tax is easy and convenient to use!! I got it done in no time and was able to get a good refund.
Date published: 2022-04-03
Rated 5 out of 5 by from I like TurboTax Very easy to use, I had a couple of issues but was able to figure them out.
Date published: 2022-04-03
Rated 3 out of 5 by from Live Deluxe version not really worth the extra $ I tried to engage a "LIVE" turbo tax expert but got routed to a bot. I had a very simple question about whether or not I'd need to digitally sign my return, but couldn't get a simple answer. I paid for a "live" agent version of turbotax and feel it was not worth it.
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo tax is always my choice Super easy. Always very helpful EVERY step of the way. I would never us anyone else.
Date published: 2022-04-03
All TurboTax® Offerings Reviews - Page 7101
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TURBO TAX IS AWESOME!!!!! Thanks for the chat ! it was helpful and the navigation through the software
Date published: 2022-04-03
Rated 5 out of 5 by from Easy Live expert was great. Very helpful. Called within 5 minutes
Date published: 2022-04-03
Rated 5 out of 5 by from Excellent software for tax return Use Turbo for many years. Looks great for tax return
Date published: 2022-04-03
Rated 5 out of 5 by from my annual event I use TurboTax every year. It leads me through everything, and I always feel I've covered all my bases. i don'
Date published: 2022-04-03
Rated 5 out of 5 by from Great experience AGAIN!!! I am a long-time user of Turbo Tax and this year seemed particularly efficient
Date published: 2022-04-03
Rated 3 out of 5 by from Mediocre I'm a CPA, and the experience was mediocre as usual. "Tax Experts" seemed only partially knowledgeable on my questions (or just didn't care a whole lot), it's difficult to see how the numbers are actually calculated, and flip back and forth from the forms to the easy file.
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo tax is great!! Turbo Tax is easy and convenient to use!! I got it done in no time and was able to get a good refund.
Date published: 2022-04-03
Rated 5 out of 5 by from I like TurboTax Very easy to use, I had a couple of issues but was able to figure them out.
Date published: 2022-04-03
Rated 3 out of 5 by from Live Deluxe version not really worth the extra $ I tried to engage a "LIVE" turbo tax expert but got routed to a bot. I had a very simple question about whether or not I'd need to digitally sign my return, but couldn't get a simple answer. I paid for a "live" agent version of turbotax and feel it was not worth it.
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo tax is always my choice Super easy. Always very helpful EVERY step of the way. I would never us anyone else.
Date published: 2022-04-03
All TurboTax® Offerings Reviews - Page 7101