TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from Turbo Tax is great! After 10 years of filing with Turbo Tax, with regret last year I filed under a different tax product. It took me 2 days to complete the process. With Turbo Tax it took me 2 hours. Thanks Turbo Tax, Intuit!
Date published: 2021-03-10
Rated 5 out of 5 by from It is great! Have used it for years and will continue to do so.
Date published: 2021-03-10
Rated 5 out of 5 by from Makes it Easy Do ours and one of our daughter's. While we live in 2 different states and as such, there was some additional charges, it was a simple process to complete both of our federal and respective states forms. I just followed the path they lead you on and it went pretty quickly and painlessly. I've been using Turbo Tax for at least 10 years - has not disappointed me yet.
Date published: 2021-03-10
Rated 5 out of 5 by from Turbo Tax is the Best I have been using Turbo Tax for over 25 years. I took a tax class from H&R Block and worked for them one year as a Tax Consultant. I used Turbo Tax the year I could have gotten a free tax filing from them. I always feel extremely confident that my taxes will done correctly and I am getting the most accurate filing possible.
Date published: 2021-03-10
Rated 5 out of 5 by from Great product - excellent help!! This is my 7th year with TurboTax and the first year that I needed help! The help came in the form of a call from a CPA named Mary Lou and she was the very best!!!
Date published: 2021-03-10
Rated 5 out of 5 by from easy filing second yr with turbo tax Thanks I had a great learning experience filing with Turbo Tax fort he second year I give them a 5 star because the easy filing
Date published: 2021-03-10
Rated 3 out of 5 by from Good but Could be Better Difficult to find comparison to last year. Hard to find on menu system. Help tended to be for tax problems rather than simple step by step instructions for menu problem.
Date published: 2021-03-10
Rated 3 out of 5 by from first time user overall its an easy way to file taxes. I had a problem I needed help but its all online. in order to get help from someone I had to pay extra. I had to be asking google and reading other peoples comments for help. I wish they would lower their prices and have a better way of communication. its over all your dealing with a robot rather then feeling confident its going well.
Date published: 2021-03-10
Rated 5 out of 5 by from getting better every year Nice fast and easy to follow I would reccomend T-Tax to any of my family
Date published: 2021-03-10
Rated 5 out of 5 by from Good Experience Overall Only negative was I did not receive the state download along with the federal. I have been purchasing Turbo Tax for about 15 years & previously was always sent federal & state download. Now I guess I will have to purchase the state return download. Could you explain why I didn't get both for 2020.
Date published: 2021-03-10
All TurboTax® Offerings Reviews - Page 7099
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Turbo Tax is great! After 10 years of filing with Turbo Tax, with regret last year I filed under a different tax product. It took me 2 days to complete the process. With Turbo Tax it took me 2 hours. Thanks Turbo Tax, Intuit!
Date published: 2021-03-10
Rated 5 out of 5 by from It is great! Have used it for years and will continue to do so.
Date published: 2021-03-10
Rated 5 out of 5 by from Makes it Easy Do ours and one of our daughter's. While we live in 2 different states and as such, there was some additional charges, it was a simple process to complete both of our federal and respective states forms. I just followed the path they lead you on and it went pretty quickly and painlessly. I've been using Turbo Tax for at least 10 years - has not disappointed me yet.
Date published: 2021-03-10
Rated 5 out of 5 by from Turbo Tax is the Best I have been using Turbo Tax for over 25 years. I took a tax class from H&R Block and worked for them one year as a Tax Consultant. I used Turbo Tax the year I could have gotten a free tax filing from them. I always feel extremely confident that my taxes will done correctly and I am getting the most accurate filing possible.
Date published: 2021-03-10
Rated 5 out of 5 by from Great product - excellent help!! This is my 7th year with TurboTax and the first year that I needed help! The help came in the form of a call from a CPA named Mary Lou and she was the very best!!!
Date published: 2021-03-10
Rated 5 out of 5 by from easy filing second yr with turbo tax Thanks I had a great learning experience filing with Turbo Tax fort he second year I give them a 5 star because the easy filing
Date published: 2021-03-10
Rated 3 out of 5 by from Good but Could be Better Difficult to find comparison to last year. Hard to find on menu system. Help tended to be for tax problems rather than simple step by step instructions for menu problem.
Date published: 2021-03-10
Rated 3 out of 5 by from first time user overall its an easy way to file taxes. I had a problem I needed help but its all online. in order to get help from someone I had to pay extra. I had to be asking google and reading other peoples comments for help. I wish they would lower their prices and have a better way of communication. its over all your dealing with a robot rather then feeling confident its going well.
Date published: 2021-03-10
Rated 5 out of 5 by from getting better every year Nice fast and easy to follow I would reccomend T-Tax to any of my family
Date published: 2021-03-10
Rated 5 out of 5 by from Good Experience Overall Only negative was I did not receive the state download along with the federal. I have been purchasing Turbo Tax for about 15 years & previously was always sent federal & state download. Now I guess I will have to purchase the state return download. Could you explain why I didn't get both for 2020.
Date published: 2021-03-10
All TurboTax® Offerings Reviews - Page 7099