TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
jjamazing from
Turbo Tax is AWESOME
Followed all of the prompts and finished federal and state without a problem Like the simplicity of filing with TurboTax... Thank you
Date published: 2023-01-28
Rated 5 out of 5 by
topg90 from
best
best experience everytime using turbo tax app its my favorite
Date published: 2023-01-28
Rated 5 out of 5 by
Shoot dang from
turbo tax experts are awesome
working with the expert over the phone and computer was very easy
Date published: 2023-01-28
Rated 5 out of 5 by
Arjim from
Turbo tax was great!
Coke the live agent was very helpful and insightful!!
Date published: 2023-01-28
Rated 2 out of 5 by
turbotaxdoesnotwantrepeat from
turbo tax sucks
i have asked you for days to fix 2 problems on the final forms being transmitted. both were software issues not data. i received no response after numerous requests. talked to your on line chat and when i answered a question she had no idea what so she hung up, twice. if this is your way of running customers off it's working.
Date published: 2023-01-28
Rated 5 out of 5 by
Gigi8990 from
Turbo Tax the best
Great… a lot of great information while you are filling.
Date published: 2023-01-28
Rated 5 out of 5 by
JVick97 from
TurboTax For The Win!!
Turbo tax makes it so simple and I do love simple The only issue I had was an update with the Middle Class Tax Refund update but I was able to get ahold of Live Tax Expert Nicole and she easily helped me through everything so overall definitely 5 Stars
Date published: 2023-01-28
Rated 5 out of 5 by
france9101 from
Really enjoy preparing my tax return with TurboTax
I have used TurboTax for many years and I have never been dissatisfied. Enjoy the quick service and prompt returns.
Date published: 2023-01-28
Rated 5 out of 5 by
grrNicknames from
Turbo Tax is very easy to use
Very easy. Fill in the blank, 37 minutes to complete both federal and state.
Date published: 2023-01-28
Rated 1 out of 5 by
Cheybull95 from
Why did it force me to pay?
Confused on how I overpaid $522 and still get no state return. Also confused why I suddenly couldn’t file for free
All TurboTax® Offerings Reviews - Page 710
Date published: 2023-01-28
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
jjamazing from
Turbo Tax is AWESOME
Followed all of the prompts and finished federal and state without a problem Like the simplicity of filing with TurboTax... Thank you
Date published: 2023-01-28
Rated 5 out of 5 by
topg90 from
best
best experience everytime using turbo tax app its my favorite
Date published: 2023-01-28
Rated 5 out of 5 by
Shoot dang from
turbo tax experts are awesome
working with the expert over the phone and computer was very easy
Date published: 2023-01-28
Rated 5 out of 5 by
Arjim from
Turbo tax was great!
Coke the live agent was very helpful and insightful!!
Date published: 2023-01-28
Rated 2 out of 5 by
turbotaxdoesnotwantrepeat from
turbo tax sucks
i have asked you for days to fix 2 problems on the final forms being transmitted. both were software issues not data. i received no response after numerous requests. talked to your on line chat and when i answered a question she had no idea what so she hung up, twice. if this is your way of running customers off it's working.
Date published: 2023-01-28
Rated 5 out of 5 by
Gigi8990 from
Turbo Tax the best
Great… a lot of great information while you are filling.
Date published: 2023-01-28
Rated 5 out of 5 by
JVick97 from
TurboTax For The Win!!
Turbo tax makes it so simple and I do love simple The only issue I had was an update with the Middle Class Tax Refund update but I was able to get ahold of Live Tax Expert Nicole and she easily helped me through everything so overall definitely 5 Stars
Date published: 2023-01-28
Rated 5 out of 5 by
france9101 from
Really enjoy preparing my tax return with TurboTax
I have used TurboTax for many years and I have never been dissatisfied. Enjoy the quick service and prompt returns.
Date published: 2023-01-28
Rated 5 out of 5 by
grrNicknames from
Turbo Tax is very easy to use
Very easy. Fill in the blank, 37 minutes to complete both federal and state.
Date published: 2023-01-28
Rated 1 out of 5 by
Cheybull95 from
Why did it force me to pay?
Confused on how I overpaid $522 and still get no state return. Also confused why I suddenly couldn’t file for free
All TurboTax® Offerings Reviews - Page 710
Date published: 2023-01-28