TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Great Help! Turbo Tax includes a lot of opportunity to get your questions answered. They include commonly asked questions that you can click on for answers. Also I took advantage of the free phone support that was available until 3/27/21.
Date published: 2021-03-26
Rated 5 out of 5 by from Good stuff Tameeka was great. She helped me figure out one small thing to complete my tax return
Date published: 2021-03-26
Rated 5 out of 5 by from Awesome product I never had to reach out to anyone. It was so easy to follow the steps.
Date published: 2021-03-26
Rated 3 out of 5 by from Very thorough, but difficult to go back and edit The process is very user-friendly and thorough, with a number of resources available to learn more. But, it was a very lengthy process to get through everything (there were multiple screens to flip through with very little information). Additionally, editing was difficult. If I wanted to make a change to just one page, I had to start at the beginning of the section and flip through a number of screens, which was frustrating. It also retained my original selections rather than accepting my edits on several occasions, which was frustrating.
Date published: 2021-03-26
Rated 5 out of 5 by from TurboTax is Awsome Simple, straightforward, and easy. Could not recommend more.
Date published: 2021-03-26
Rated 5 out of 5 by from Loved the ease of the program and the UI Great Job!!! Finally feels like the twenty first century!
Date published: 2021-03-26
Rated 4 out of 5 by from It is good It was fast and easy I could do it all from my home
Date published: 2021-03-26
Rated 5 out of 5 by from Turbo Tax is Awesome It was faster and easier to do than I thought. It's going to be my method to do my taxes from now on!
Date published: 2021-03-26
Rated 5 out of 5 by from turbo tax is awesome it showed me how to do my taxes its my first year and it really helped
Date published: 2021-03-26
Rated 5 out of 5 by from TurboTax is THE BOMB! I have been using Turbo Tax (I think) for 5 years now. It gives me everything I need. It is easy to use. And when I couldn't figure it out, the live help really did help.
Date published: 2021-03-26
All TurboTax® Offerings Reviews - Page 7077
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Help! Turbo Tax includes a lot of opportunity to get your questions answered. They include commonly asked questions that you can click on for answers. Also I took advantage of the free phone support that was available until 3/27/21.
Date published: 2021-03-26
Rated 5 out of 5 by from Good stuff Tameeka was great. She helped me figure out one small thing to complete my tax return
Date published: 2021-03-26
Rated 5 out of 5 by from Awesome product I never had to reach out to anyone. It was so easy to follow the steps.
Date published: 2021-03-26
Rated 3 out of 5 by from Very thorough, but difficult to go back and edit The process is very user-friendly and thorough, with a number of resources available to learn more. But, it was a very lengthy process to get through everything (there were multiple screens to flip through with very little information). Additionally, editing was difficult. If I wanted to make a change to just one page, I had to start at the beginning of the section and flip through a number of screens, which was frustrating. It also retained my original selections rather than accepting my edits on several occasions, which was frustrating.
Date published: 2021-03-26
Rated 5 out of 5 by from TurboTax is Awsome Simple, straightforward, and easy. Could not recommend more.
Date published: 2021-03-26
Rated 5 out of 5 by from Loved the ease of the program and the UI Great Job!!! Finally feels like the twenty first century!
Date published: 2021-03-26
Rated 4 out of 5 by from It is good It was fast and easy I could do it all from my home
Date published: 2021-03-26
Rated 5 out of 5 by from Turbo Tax is Awesome It was faster and easier to do than I thought. It's going to be my method to do my taxes from now on!
Date published: 2021-03-26
Rated 5 out of 5 by from turbo tax is awesome it showed me how to do my taxes its my first year and it really helped
Date published: 2021-03-26
Rated 5 out of 5 by from TurboTax is THE BOMB! I have been using Turbo Tax (I think) for 5 years now. It gives me everything I need. It is easy to use. And when I couldn't figure it out, the live help really did help.
Date published: 2021-03-26
All TurboTax® Offerings Reviews - Page 7077