TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
MelissaMom2Gmom3 from
Been using for years now
Smooth, efficient and accurate at a low cost Can’t beat it
Date published: 2022-04-28
Rated 5 out of 5 by
slatonwe from
Your agent was awesome!
i had an agent walk me through filing an amended return. i took extra steps because what we were looking for didnt show up online so we ha to go old-school pc program
Date published: 2022-04-28
Rated 4 out of 5 by
BillyJoe22 from
More work on my end then expected
The service is new so I keep that in mind but was still a good deal of work on my end uploading documents which I don't see changing and if you are doing virtual should be expected when you are not able to just hand a file off by hand. With that I felt like my case changed hands a lot (3 times) after having a call to see what CPA was best fit for me which was confusing and after working with one for awhile then I had been handed off again because they didn't have a certification that was required for my case which I initially discussed, so was known. This lead to a little stress and having to file for extensions which frustrated me as it was not due to my poor planning. In the end I ended up with a great CPA who was a pleasure to work with.
Date published: 2022-04-28
Rated 5 out of 5 by
flsandyfl1 from
So Simple!
so easy to use. Love it. Will never use anything else.
Date published: 2022-04-28
Rated 5 out of 5 by
sam199 from
TurboTax is great
The TurboTax experience was easy enough for me to get through. Any questions I had were answered to my satisfaction.
Date published: 2022-04-28
Rated 5 out of 5 by
Lisah01 from
Much Easier than I Thought!
I was worried about doing my own taxes this year. Fingers crossed that I entered everything correctly! This wasn't a painful process at all.
Date published: 2022-04-28
Rated 5 out of 5 by
ALocalHippy from
Turbo tax is great
I had a great experience with turbo tax the ladies I spoke with were great and gave clear and concise communication
Date published: 2022-04-28
Rated 4 out of 5 by
VMI1992 from
Turbotax was easy
I enjoyed filing with Turbotax. It was easy I learned about some deductions for next year. I did not like the constant push to upgrade
Date published: 2022-04-28
Rated 5 out of 5 by
Laurie717 from
Thank you Turbo Tax
Some confusion but taken care of by Fred and his supervisor.
Date published: 2022-04-28
Rated 5 out of 5 by
Marcykeys from
Turbo tax is very useful
Matthew was very helpful and thorough. Answered all my questions.
All TurboTax® Offerings Reviews - Page 7054
Date published: 2022-04-28
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
MelissaMom2Gmom3 from
Been using for years now
Smooth, efficient and accurate at a low cost Can’t beat it
Date published: 2022-04-28
Rated 5 out of 5 by
slatonwe from
Your agent was awesome!
i had an agent walk me through filing an amended return. i took extra steps because what we were looking for didnt show up online so we ha to go old-school pc program
Date published: 2022-04-28
Rated 4 out of 5 by
BillyJoe22 from
More work on my end then expected
The service is new so I keep that in mind but was still a good deal of work on my end uploading documents which I don't see changing and if you are doing virtual should be expected when you are not able to just hand a file off by hand. With that I felt like my case changed hands a lot (3 times) after having a call to see what CPA was best fit for me which was confusing and after working with one for awhile then I had been handed off again because they didn't have a certification that was required for my case which I initially discussed, so was known. This lead to a little stress and having to file for extensions which frustrated me as it was not due to my poor planning. In the end I ended up with a great CPA who was a pleasure to work with.
Date published: 2022-04-28
Rated 5 out of 5 by
flsandyfl1 from
So Simple!
so easy to use. Love it. Will never use anything else.
Date published: 2022-04-28
Rated 5 out of 5 by
sam199 from
TurboTax is great
The TurboTax experience was easy enough for me to get through. Any questions I had were answered to my satisfaction.
Date published: 2022-04-28
Rated 5 out of 5 by
Lisah01 from
Much Easier than I Thought!
I was worried about doing my own taxes this year. Fingers crossed that I entered everything correctly! This wasn't a painful process at all.
Date published: 2022-04-28
Rated 5 out of 5 by
ALocalHippy from
Turbo tax is great
I had a great experience with turbo tax the ladies I spoke with were great and gave clear and concise communication
Date published: 2022-04-28
Rated 4 out of 5 by
VMI1992 from
Turbotax was easy
I enjoyed filing with Turbotax. It was easy I learned about some deductions for next year. I did not like the constant push to upgrade
Date published: 2022-04-28
Rated 5 out of 5 by
Laurie717 from
Thank you Turbo Tax
Some confusion but taken care of by Fred and his supervisor.
Date published: 2022-04-28
Rated 5 out of 5 by
Marcykeys from
Turbo tax is very useful
Matthew was very helpful and thorough. Answered all my questions.
All TurboTax® Offerings Reviews - Page 7054
Date published: 2022-04-28