TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great experience Easy to use, the website takes you through the whole process
Date published: 2022-06-13
Rated 5 out of 5 by from Satisfied It was easy to leave an expert my tax case. I got more than I was projected
Date published: 2022-06-13
Rated 4 out of 5 by from TurboTax was good Chris helped me with my questions promptly. I was helped throughout the process
Date published: 2022-06-13
Rated 5 out of 5 by from Very easy to file It took a while but the error was cleared up quickly
Date published: 2022-06-13
Rated 5 out of 5 by from TurboTax is Easy to Use Enjoyed using turbo tax and have used it for many years. It is easy to use and is accurate.
Date published: 2022-06-13
Rated 1 out of 5 by from BAD I never ordered Live. It just charged me. I tried to get it resolved and could not get anyone to help me.
Date published: 2022-06-13
Rated 5 out of 5 by from Carole saved the day Carole saved the relationship with Turbotax for us. She was the most professional, courteous, and communicative agent we have experienced.
Date published: 2022-06-13
Rated 4 out of 5 by from Very good Generally make it easy and simple. One issue this year is that TurboTax asks questions for things it should already know. For example, what is the balance of my nondeductible IRA contributions. Why ask me to look up last year's file when you can just import it?
Date published: 2022-06-13
Rated 5 out of 5 by from turbo tax is easy very helpfu and easy to use. the step by step instructions are helpful and easy to menover thru the process
Date published: 2022-06-13
Rated 5 out of 5 by from Very easy to navigate… I used to use a tax professional. Tried TurboTax and found that it was amazingly simple and straightforward. I’ve used it for 4 years now with no problems.
Date published: 2022-06-13
All TurboTax® Offerings Reviews - Page 7037
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great experience Easy to use, the website takes you through the whole process
Date published: 2022-06-13
Rated 5 out of 5 by from Satisfied It was easy to leave an expert my tax case. I got more than I was projected
Date published: 2022-06-13
Rated 4 out of 5 by from TurboTax was good Chris helped me with my questions promptly. I was helped throughout the process
Date published: 2022-06-13
Rated 5 out of 5 by from Very easy to file It took a while but the error was cleared up quickly
Date published: 2022-06-13
Rated 5 out of 5 by from TurboTax is Easy to Use Enjoyed using turbo tax and have used it for many years. It is easy to use and is accurate.
Date published: 2022-06-13
Rated 1 out of 5 by from BAD I never ordered Live. It just charged me. I tried to get it resolved and could not get anyone to help me.
Date published: 2022-06-13
Rated 5 out of 5 by from Carole saved the day Carole saved the relationship with Turbotax for us. She was the most professional, courteous, and communicative agent we have experienced.
Date published: 2022-06-13
Rated 4 out of 5 by from Very good Generally make it easy and simple. One issue this year is that TurboTax asks questions for things it should already know. For example, what is the balance of my nondeductible IRA contributions. Why ask me to look up last year's file when you can just import it?
Date published: 2022-06-13
Rated 5 out of 5 by from turbo tax is easy very helpfu and easy to use. the step by step instructions are helpful and easy to menover thru the process
Date published: 2022-06-13
Rated 5 out of 5 by from Very easy to navigate… I used to use a tax professional. Tried TurboTax and found that it was amazingly simple and straightforward. I’ve used it for 4 years now with no problems.
Date published: 2022-06-13
All TurboTax® Offerings Reviews - Page 7037