TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo tax was great! It was easy to do my taxes, thank you so much, I will definitely recommend Turbo tax.
Date published: 2023-01-18
Rated 5 out of 5 by from SUPER EASY AND HELPFUL I HAD SOME CONFUSION TRYING TO WORK ON MY RETURN, BUT THE CUSTOMER SUPPORT WAS VERY HELPFUL!!
Date published: 2023-01-18
Rated 2 out of 5 by from TurboTax is OK, probably won't use it next year. TurboTax is a very fair no frills way to do your taxes, which would be fine if it wasn't so expensive. The site will randomly kick out out, or push you back to sections you've already completed, and it didn't get any of my previous filing information correct so I still had to re-enter all of that after it auto-filled the wrong address, bank account info, etc. It's also very misleading about how much it costs, likes to throw the word "free" around a lot, and make you think it's cheap, but when they get around to charging you, you'll realize it's very expensive. Not worth the money.
Date published: 2023-01-18
Rated 5 out of 5 by from Turbo tax is awesome Simple and easy the steps were clear and easy to follow
Date published: 2023-01-18
Rated 5 out of 5 by from Turbo Tax Is helpful Great Experience. Very Fast and good information. will use again
Date published: 2023-01-18
Rated 5 out of 5 by from TurboTax makes doing taxes so simple. Taxes done in less than 30 minutes. Simple e-file and verification.
Date published: 2023-01-18
Rated 5 out of 5 by from Awesome tax prep! Simple and fast. I've been using it for a few years now.
Date published: 2023-01-18
Rated 4 out of 5 by from Good Do not appreciate a requirement of a review on a product in which I am paying for.
Date published: 2023-01-18
Rated 5 out of 5 by from 7th Year filing! Always very thorough and easy to use! Love the convenience and efficiency!
Date published: 2023-01-18
Rated 5 out of 5 by from amazing i loved it it was a great first time experience for me being a first time filer
Date published: 2023-01-18
All TurboTax® Offerings Reviews - Page 6993
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax was great! It was easy to do my taxes, thank you so much, I will definitely recommend Turbo tax.
Date published: 2023-01-18
Rated 5 out of 5 by from SUPER EASY AND HELPFUL I HAD SOME CONFUSION TRYING TO WORK ON MY RETURN, BUT THE CUSTOMER SUPPORT WAS VERY HELPFUL!!
Date published: 2023-01-18
Rated 2 out of 5 by from TurboTax is OK, probably won't use it next year. TurboTax is a very fair no frills way to do your taxes, which would be fine if it wasn't so expensive. The site will randomly kick out out, or push you back to sections you've already completed, and it didn't get any of my previous filing information correct so I still had to re-enter all of that after it auto-filled the wrong address, bank account info, etc. It's also very misleading about how much it costs, likes to throw the word "free" around a lot, and make you think it's cheap, but when they get around to charging you, you'll realize it's very expensive. Not worth the money.
Date published: 2023-01-18
Rated 5 out of 5 by from Turbo tax is awesome Simple and easy the steps were clear and easy to follow
Date published: 2023-01-18
Rated 5 out of 5 by from Turbo Tax Is helpful Great Experience. Very Fast and good information. will use again
Date published: 2023-01-18
Rated 5 out of 5 by from TurboTax makes doing taxes so simple. Taxes done in less than 30 minutes. Simple e-file and verification.
Date published: 2023-01-18
Rated 5 out of 5 by from Awesome tax prep! Simple and fast. I've been using it for a few years now.
Date published: 2023-01-18
Rated 4 out of 5 by from Good Do not appreciate a requirement of a review on a product in which I am paying for.
Date published: 2023-01-18
Rated 5 out of 5 by from 7th Year filing! Always very thorough and easy to use! Love the convenience and efficiency!
Date published: 2023-01-18
Rated 5 out of 5 by from amazing i loved it it was a great first time experience for me being a first time filer
Date published: 2023-01-18
All TurboTax® Offerings Reviews - Page 6993