TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72146 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from It took a while My computer is slow it took awhile. Otherwise the program is what I needed.
Date published: 2021-04-17
Rated 5 out of 5 by from So easy and informative along the way. Always so user-friendly, tips and explanations along the way, and it doesn’t cost anything you’ll even miss!
Date published: 2021-04-17
Rated 5 out of 5 by from TurboTax is consistently easy to understand! I've used TurboTax for many years. Each year is easier to understand. This year was the fastest yet - just under 3 hours, including gathering forms needed. When I knew that this year I would use the standard deduction because I now group deductions in alternating years for greater tax benefit, I skipped through a lot of the deduction questions. Lowest payment in 4 years too!
Date published: 2021-04-17
Rated 3 out of 5 by from NEEDS UPDATING Turbo tax did not import much at all. I had to manually carry many numbers from previous return over to 2020. They claim that self-employed will help you create 1099nec like last year, but this year it wants me to by a software. It also charged me $55 to file a florida return...Florida doesn't have a state return! They literally wanted me to print off a blank sheet of paper to file my return to Florida, and that is why I was charged $55. Finally, some defaults should carry-over from year to year (like my office square footage/home sq footage calculations) if I need to change them from a default of prior year info, then I will. As laws have changed Turbo tax is getting very messy. In some sections it tells me one thing and then other areas referring to the same section it will state something much different.
Date published: 2021-04-17
Rated 5 out of 5 by from Excellent product very easy to use and quick too I use turbo tax every year and never had a problem. Recommend to all
Date published: 2021-04-17
Rated 5 out of 5 by from great job Great service! Arnie did awesome! we wanna use him again
Date published: 2021-04-17
Rated 5 out of 5 by from Turbo tax is great I have never not used turbo tax if I do my own taxes! Even works for my kids!!
Date published: 2021-04-17
Rated 5 out of 5 by from So easy and helpful Taxes done right! Super easy and saves so much time and energy!
Date published: 2021-04-17
Rated 5 out of 5 by from TurboTax makes filing your taxes so easy Always a great experience with TurboTax. The website is easy to understand, they explain everything, and walk you through this process. Always making sure to get you the best refund possible
Date published: 2021-04-17
Rated 4 out of 5 by from Turbotax is excellent. Turbotax is easy to use except for e-filing problem.
Date published: 2021-04-17
All TurboTax® Offerings Reviews - Page 6976
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from It took a while My computer is slow it took awhile. Otherwise the program is what I needed.
Date published: 2021-04-17
Rated 5 out of 5 by from So easy and informative along the way. Always so user-friendly, tips and explanations along the way, and it doesn’t cost anything you’ll even miss!
Date published: 2021-04-17
Rated 5 out of 5 by from TurboTax is consistently easy to understand! I've used TurboTax for many years. Each year is easier to understand. This year was the fastest yet - just under 3 hours, including gathering forms needed. When I knew that this year I would use the standard deduction because I now group deductions in alternating years for greater tax benefit, I skipped through a lot of the deduction questions. Lowest payment in 4 years too!
Date published: 2021-04-17
Rated 3 out of 5 by from NEEDS UPDATING Turbo tax did not import much at all. I had to manually carry many numbers from previous return over to 2020. They claim that self-employed will help you create 1099nec like last year, but this year it wants me to by a software. It also charged me $55 to file a florida return...Florida doesn't have a state return! They literally wanted me to print off a blank sheet of paper to file my return to Florida, and that is why I was charged $55. Finally, some defaults should carry-over from year to year (like my office square footage/home sq footage calculations) if I need to change them from a default of prior year info, then I will. As laws have changed Turbo tax is getting very messy. In some sections it tells me one thing and then other areas referring to the same section it will state something much different.
Date published: 2021-04-17
Rated 5 out of 5 by from Excellent product very easy to use and quick too I use turbo tax every year and never had a problem. Recommend to all
Date published: 2021-04-17
Rated 5 out of 5 by from great job Great service! Arnie did awesome! we wanna use him again
Date published: 2021-04-17
Rated 5 out of 5 by from Turbo tax is great I have never not used turbo tax if I do my own taxes! Even works for my kids!!
Date published: 2021-04-17
Rated 5 out of 5 by from So easy and helpful Taxes done right! Super easy and saves so much time and energy!
Date published: 2021-04-17
Rated 5 out of 5 by from TurboTax makes filing your taxes so easy Always a great experience with TurboTax. The website is easy to understand, they explain everything, and walk you through this process. Always making sure to get you the best refund possible
Date published: 2021-04-17
Rated 4 out of 5 by from Turbotax is excellent. Turbotax is easy to use except for e-filing problem.
Date published: 2021-04-17
All TurboTax® Offerings Reviews - Page 6976