TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax was very good. Although I had multiple agents helping me, my experience with each of them was very good. Each agent knew their job very well.
Date published: 2022-07-26
Rated 4 out of 5 by from Confusion regarding Form 8606 entries It is easy to get confused when completing form 8606. A sanity check of current entries versus prior year entries within the TurboTax software would be helpful. This particularly pertains to lines 6 and 7 on the form.
Date published: 2022-07-26
Rated 5 out of 5 by from Easy process and super fast! great rep that was super responsive and very experienced.
Date published: 2022-07-26
Rated 5 out of 5 by from Awesome It was great and very helpful I couldn’t believe my taxes could be done that fast
Date published: 2022-07-26
Rated 4 out of 5 by from Turbo Tax Gets the job done I have used Turbo Tax for years. I would like to see some changes with turbo tax in allowing you to compare side by side on each screen year to year what you have inputted. I would also like better answers to the harder questions. Lastly, I would like for them to give suggestions along the way and hints like don't forget you could write off the following. I still don't understand the carryover of write offs year to year and why mine always equal zero. I was also told my return would be free but it doesn't end up free. I would give it 5 stars it is had more of these features.
Date published: 2022-07-26
Rated 1 out of 5 by from Bad you guys have not been able to properly proces Bad been trying to do this for 6 months it sucks if they reject it one more time I'm going to need some help finding my agi
Date published: 2022-07-26
Rated 5 out of 5 by from Very helpful I thanked them very much. The whole team was very helpful
Date published: 2022-07-26
Rated 5 out of 5 by from turbotax is good the agent was VERY helpful and patient and made things very simple and easy
Date published: 2022-07-26
Rated 4 out of 5 by from Turbo Tax works well but is too expensive the poor Seeing how low our income was I was shocked to see how much it cost to complete the tax forms and have them sent in. We created two apartments out of our home and that added a bunch to our Turbo Tax bill. My wife does crafts as a hobby but always reported it as a home based business. The TurboTax forms cost 5 times as much as she earned last yet. I've used TurboTax for years but have started thinking I should look for another solution.
Date published: 2022-07-26
Rated 5 out of 5 by from Awesome product! Support staff is very knowledgeable and friendly. Highly recommend.
Date published: 2022-07-26
All TurboTax® Offerings Reviews - Page 6960
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax was very good. Although I had multiple agents helping me, my experience with each of them was very good. Each agent knew their job very well.
Date published: 2022-07-26
Rated 4 out of 5 by from Confusion regarding Form 8606 entries It is easy to get confused when completing form 8606. A sanity check of current entries versus prior year entries within the TurboTax software would be helpful. This particularly pertains to lines 6 and 7 on the form.
Date published: 2022-07-26
Rated 5 out of 5 by from Easy process and super fast! great rep that was super responsive and very experienced.
Date published: 2022-07-26
Rated 5 out of 5 by from Awesome It was great and very helpful I couldn’t believe my taxes could be done that fast
Date published: 2022-07-26
Rated 4 out of 5 by from Turbo Tax Gets the job done I have used Turbo Tax for years. I would like to see some changes with turbo tax in allowing you to compare side by side on each screen year to year what you have inputted. I would also like better answers to the harder questions. Lastly, I would like for them to give suggestions along the way and hints like don't forget you could write off the following. I still don't understand the carryover of write offs year to year and why mine always equal zero. I was also told my return would be free but it doesn't end up free. I would give it 5 stars it is had more of these features.
Date published: 2022-07-26
Rated 1 out of 5 by from Bad you guys have not been able to properly proces Bad been trying to do this for 6 months it sucks if they reject it one more time I'm going to need some help finding my agi
Date published: 2022-07-26
Rated 5 out of 5 by from Very helpful I thanked them very much. The whole team was very helpful
Date published: 2022-07-26
Rated 5 out of 5 by from turbotax is good the agent was VERY helpful and patient and made things very simple and easy
Date published: 2022-07-26
Rated 4 out of 5 by from Turbo Tax works well but is too expensive the poor Seeing how low our income was I was shocked to see how much it cost to complete the tax forms and have them sent in. We created two apartments out of our home and that added a bunch to our Turbo Tax bill. My wife does crafts as a hobby but always reported it as a home based business. The TurboTax forms cost 5 times as much as she earned last yet. I've used TurboTax for years but have started thinking I should look for another solution.
Date published: 2022-07-26
Rated 5 out of 5 by from Awesome product! Support staff is very knowledgeable and friendly. Highly recommend.
Date published: 2022-07-26
All TurboTax® Offerings Reviews - Page 6960