TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is user friendly Turbo Tax makes it relatively easy to complete taxes. Questions and answers are written to be easily understood and humor is included as well. Any frustration I have is with the tax codes and laws in general. I did not need to talk to a tax expert this year. Last year I did and Turbo Tax's accountants were able to resolve my issues.
Date published: 2021-03-11
Rated 4 out of 5 by from I WAS PLEASED IT WAS A GOODEXPERIENCEI HAD NO PROBLEMS VERY INFORMATIVE WILL USE NEXT YEAR
Date published: 2021-03-11
Rated 3 out of 5 by from Will Probably not use Turbo Tax again. Not Good, Kept getting "Needs Review on Income" (Missing Dividends, Which were on K-1s), ,but did not transfer to Income section, but did appear in proper 1040 columns, So I finally just ignored. Also, I had State K-1s with no mechanism to add info on Line 17 of AZ Form. I asked twice for someone from Turbo Tax to call me, and although they scheduled two calls, no one ever called me.
Date published: 2021-03-11
Rated 5 out of 5 by from Turbo Tax is great It was easy to understand and file. I highly recommend using Turbo Tax
Date published: 2021-03-11
Rated 4 out of 5 by from Problem with 1099-B download. It took several attempts before download from financial institution was successful. And, when it did occur, data was missing which took me an inordinate amount of time to enter. I would be happy to discuss this further with Customer Service.
Date published: 2021-03-11
Rated 5 out of 5 by from I <3 Turbo Tax I love how easy this is, especially for a single filing person. It makes it way less stressful.
Date published: 2021-03-11
Rated 5 out of 5 by from Awesome and easy to use Super easy to get everything done and the reviews make it easy if you miss something.
Date published: 2021-03-11
Rated 5 out of 5 by from GREAT SERVICE IT WAS EASY GREAT SERVICE AND MOST OF ALL FREE WOULD RECOMEND TO OTHERS
Date published: 2021-03-11
Rated 5 out of 5 by from I've used Turbo Tax many times and it is GREAT Easy to use and understand. checks the data over and over to insure accuracy.
Date published: 2021-03-11
Rated 5 out of 5 by from easy to use Have used turbo tax for years i am very happy with it
Date published: 2021-03-11
All TurboTax® Offerings Reviews - Page 6933
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is user friendly Turbo Tax makes it relatively easy to complete taxes. Questions and answers are written to be easily understood and humor is included as well. Any frustration I have is with the tax codes and laws in general. I did not need to talk to a tax expert this year. Last year I did and Turbo Tax's accountants were able to resolve my issues.
Date published: 2021-03-11
Rated 4 out of 5 by from I WAS PLEASED IT WAS A GOODEXPERIENCEI HAD NO PROBLEMS VERY INFORMATIVE WILL USE NEXT YEAR
Date published: 2021-03-11
Rated 3 out of 5 by from Will Probably not use Turbo Tax again. Not Good, Kept getting "Needs Review on Income" (Missing Dividends, Which were on K-1s), ,but did not transfer to Income section, but did appear in proper 1040 columns, So I finally just ignored. Also, I had State K-1s with no mechanism to add info on Line 17 of AZ Form. I asked twice for someone from Turbo Tax to call me, and although they scheduled two calls, no one ever called me.
Date published: 2021-03-11
Rated 5 out of 5 by from Turbo Tax is great It was easy to understand and file. I highly recommend using Turbo Tax
Date published: 2021-03-11
Rated 4 out of 5 by from Problem with 1099-B download. It took several attempts before download from financial institution was successful. And, when it did occur, data was missing which took me an inordinate amount of time to enter. I would be happy to discuss this further with Customer Service.
Date published: 2021-03-11
Rated 5 out of 5 by from I <3 Turbo Tax I love how easy this is, especially for a single filing person. It makes it way less stressful.
Date published: 2021-03-11
Rated 5 out of 5 by from Awesome and easy to use Super easy to get everything done and the reviews make it easy if you miss something.
Date published: 2021-03-11
Rated 5 out of 5 by from GREAT SERVICE IT WAS EASY GREAT SERVICE AND MOST OF ALL FREE WOULD RECOMEND TO OTHERS
Date published: 2021-03-11
Rated 5 out of 5 by from I've used Turbo Tax many times and it is GREAT Easy to use and understand. checks the data over and over to insure accuracy.
Date published: 2021-03-11
Rated 5 out of 5 by from easy to use Have used turbo tax for years i am very happy with it
Date published: 2021-03-11
All TurboTax® Offerings Reviews - Page 6933