TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from awesome I had a problem with my state tax return and connected live with an expert and had it fixed in no time! Great customer service.
Date published: 2022-02-27
Rated 5 out of 5 by from Always there for me They improve year by year as the customers need changes. The chat is very helpful and the people there are knowledgeable and friendly.
Date published: 2022-02-27
Rated 5 out of 5 by from turbo tax is great really easy to use turbo tax is the best and very convenient to use.
Date published: 2022-02-27
Rated 5 out of 5 by from turbo tax makes it easy! Honestly I have always been too afraid to file my own taxes but Turbo Tax makes it so easy, this is the 2nd year in a row I have filed completely on my own! #adulting
Date published: 2022-02-27
Rated 5 out of 5 by from It was cool It was cool.......................................
Date published: 2022-02-27
Rated 5 out of 5 by from Live Premier Good assistance with live chat. Import from Financial institution very helpful.
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax is so easy to use...I Love it!! The ease of using this is what keeps me using Turbotax every year.
Date published: 2022-02-27
Rated 5 out of 5 by from Amazing. Extremely helpful, surprisingly fast. I enjoy using TurboTax.
Date published: 2022-02-27
Rated 5 out of 5 by from Very Simple Highly Recommend Very easy to understand and use. I definitely recommend
Date published: 2022-02-27
Rated 2 out of 5 by from I used Options in the stock market Reporting my profit and losses with the use of options was a nightmare with turbo tax. It auto populated incorrectly first and I had to fix every single entry for the dates. I sold covered calls and cash secured puts so all the entries needed to be switched to 'options' and all the dates needed to be reversed(acquired and sale dates). Then I had to change all the loss entries to not say I lost money in the gross sale, but report that I made 0 dollars in the sale and put my loss number in the Cost basis. It was a terrible experience and I might go with a tax preparer next year for probably cheaper.
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6893
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from awesome I had a problem with my state tax return and connected live with an expert and had it fixed in no time! Great customer service.
Date published: 2022-02-27
Rated 5 out of 5 by from Always there for me They improve year by year as the customers need changes. The chat is very helpful and the people there are knowledgeable and friendly.
Date published: 2022-02-27
Rated 5 out of 5 by from turbo tax is great really easy to use turbo tax is the best and very convenient to use.
Date published: 2022-02-27
Rated 5 out of 5 by from turbo tax makes it easy! Honestly I have always been too afraid to file my own taxes but Turbo Tax makes it so easy, this is the 2nd year in a row I have filed completely on my own! #adulting
Date published: 2022-02-27
Rated 5 out of 5 by from It was cool It was cool.......................................
Date published: 2022-02-27
Rated 5 out of 5 by from Live Premier Good assistance with live chat. Import from Financial institution very helpful.
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax is so easy to use...I Love it!! The ease of using this is what keeps me using Turbotax every year.
Date published: 2022-02-27
Rated 5 out of 5 by from Amazing. Extremely helpful, surprisingly fast. I enjoy using TurboTax.
Date published: 2022-02-27
Rated 5 out of 5 by from Very Simple Highly Recommend Very easy to understand and use. I definitely recommend
Date published: 2022-02-27
Rated 2 out of 5 by from I used Options in the stock market Reporting my profit and losses with the use of options was a nightmare with turbo tax. It auto populated incorrectly first and I had to fix every single entry for the dates. I sold covered calls and cash secured puts so all the entries needed to be switched to 'options' and all the dates needed to be reversed(acquired and sale dates). Then I had to change all the loss entries to not say I lost money in the gross sale, but report that I made 0 dollars in the sale and put my loss number in the Cost basis. It was a terrible experience and I might go with a tax preparer next year for probably cheaper.
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6893