TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 3 out of 5 by from Instructions were not clear Instructions were not clear on excluding the Self-employment option forcing me to redo my taxes 3 times
Date published: 2021-03-22
Rated 5 out of 5 by from Simple to use First time filing, am terrible with computers electronics etc ,however turbotax was extremely simple to use because it walks you through each step and makes sure any corrections are made so it's accurate. Overall I give it 5/5 stars. If I can do it anybody can. Sincerely Johnny
Date published: 2021-03-22
Rated 5 out of 5 by from Very easy to use Turbo tax was quick and easy to follow as I was prompted along. I felt that I got the best refund that I could.
Date published: 2021-03-22
Rated 4 out of 5 by from Great Like that they have my existing information..and it is easy to follow...
Date published: 2021-03-22
Rated 5 out of 5 by from Thank you Turbo Tax I love how easy taxes are with Turbo Tax. I encountered a few issues with my return and Turbo Tax helped me fix them and get my taxes filed on time and with a fantastic amount of cash headed my way. Thank you Turbo Tax.
Date published: 2021-03-22
Rated 5 out of 5 by from It is an excellent tool to report my annual taxes. However, I am not happy with the State Taxes return since I was told that I could complete the State Tax at no extra cost when in fact there was an extra $40 charge, I believe, to complete the return. Also, it was so complicated to make that payment to the point that I thought I was been hacked based on the extra information I had to provide.
Date published: 2021-03-22
Rated 5 out of 5 by from love turbotax Didn't have any problems. Tubotax made doing my taxes a breeze.
Date published: 2021-03-22
Rated 5 out of 5 by from very easy and informative I was so impressed by the automated systems easy navigation that I did not need to interact with anyone
Date published: 2021-03-22
Rated 5 out of 5 by from Simple to Use! Have been using Turbo Tax for about 10 Years and it seems to get easier each year. I had some tax experience twenty years ago but never could have kept up with all the changes. Never tried any of the other tax services so can not compare.
Date published: 2021-03-22
Rated 5 out of 5 by from Easy Peezy! I love that I didn't have to rummage through my last year tax folder to get that info. Easy to navigate through this site and easy to file taxes!
Date published: 2021-03-22
All TurboTax® Offerings Reviews - Page 6888
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Instructions were not clear Instructions were not clear on excluding the Self-employment option forcing me to redo my taxes 3 times
Date published: 2021-03-22
Rated 5 out of 5 by from Simple to use First time filing, am terrible with computers electronics etc ,however turbotax was extremely simple to use because it walks you through each step and makes sure any corrections are made so it's accurate. Overall I give it 5/5 stars. If I can do it anybody can. Sincerely Johnny
Date published: 2021-03-22
Rated 5 out of 5 by from Very easy to use Turbo tax was quick and easy to follow as I was prompted along. I felt that I got the best refund that I could.
Date published: 2021-03-22
Rated 4 out of 5 by from Great Like that they have my existing information..and it is easy to follow...
Date published: 2021-03-22
Rated 5 out of 5 by from Thank you Turbo Tax I love how easy taxes are with Turbo Tax. I encountered a few issues with my return and Turbo Tax helped me fix them and get my taxes filed on time and with a fantastic amount of cash headed my way. Thank you Turbo Tax.
Date published: 2021-03-22
Rated 5 out of 5 by from It is an excellent tool to report my annual taxes. However, I am not happy with the State Taxes return since I was told that I could complete the State Tax at no extra cost when in fact there was an extra $40 charge, I believe, to complete the return. Also, it was so complicated to make that payment to the point that I thought I was been hacked based on the extra information I had to provide.
Date published: 2021-03-22
Rated 5 out of 5 by from love turbotax Didn't have any problems. Tubotax made doing my taxes a breeze.
Date published: 2021-03-22
Rated 5 out of 5 by from very easy and informative I was so impressed by the automated systems easy navigation that I did not need to interact with anyone
Date published: 2021-03-22
Rated 5 out of 5 by from Simple to Use! Have been using Turbo Tax for about 10 Years and it seems to get easier each year. I had some tax experience twenty years ago but never could have kept up with all the changes. Never tried any of the other tax services so can not compare.
Date published: 2021-03-22
Rated 5 out of 5 by from Easy Peezy! I love that I didn't have to rummage through my last year tax folder to get that info. Easy to navigate through this site and easy to file taxes!
Date published: 2021-03-22
All TurboTax® Offerings Reviews - Page 6888