TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Turbotax was very good and getting better. Turbotax allowed me to process and file a Fiduciary return for a trust set up for my disabled son. The questions and responses were easy enough to follow. My only feedback for improvement is: In regard to the statement on the "Instructions for Filing" page, it states "The IRS may treat tax returns that are lost in the mail as not filed on time... unless you send them by registered or certified mail", I would suggest you add, take your return to the post office window clerk and let them either stamp it or put a processed label on your IRS envelope. That date or processed label will have the date that you actually mailed the IRS letter. Even though an IRS letter was delayed in the mail, that stamp or label should suffice that the letter was actually mailed on or before the Tax deadline.
Date published: 2022-04-18
Rated 4 out of 5 by from TURBOTAX REVIEW OF SYSTEM I HAD A NICE TIME , LIKE THE SUPOORT AND ALL YES ,G REAT IDEA
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo tax is easy. The Turbo tax program is very easy to follow and the assistance from tax consultants make you feel at ease while filling your taxes.
Date published: 2022-04-18
Rated 5 out of 5 by from I couldn't have done it without TurboTax Taxes are confusing and time-consuming. Without Turbotax doing taxes would have taken months and likely would not have been accurate. Thank you for such a wonderful program
Date published: 2022-04-18
Rated 5 out of 5 by from I loved it easy to use made it so do-able for me. I loved that it took away so much stress of doing taxes
Date published: 2022-04-18
Rated 3 out of 5 by from TurboTax is average, and a bit costly I really don’t like the way you word ‘FREE’ As an enticement. It gives people the impression that there’s a way to get a Iess costly way to file their taxes.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbotax is awesome Turbo tax always helps me to the the best of my refund.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax makes filing super easy! Turbo Tax making filing your taxes super easy! I always stress about doing my taxes,but with all the supports, you can't go wrong. I've been a loyal customer for many years now.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbotax is great to work with. Excellent program i have used Turbotax for several years.
Date published: 2022-04-18
Rated 5 out of 5 by from turbo tax is excellent EASY TO USE . HELPFUL TIPS . APPROPRIATE TERMINOLOGY .
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 6820
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbotax was very good and getting better. Turbotax allowed me to process and file a Fiduciary return for a trust set up for my disabled son. The questions and responses were easy enough to follow. My only feedback for improvement is: In regard to the statement on the "Instructions for Filing" page, it states "The IRS may treat tax returns that are lost in the mail as not filed on time... unless you send them by registered or certified mail", I would suggest you add, take your return to the post office window clerk and let them either stamp it or put a processed label on your IRS envelope. That date or processed label will have the date that you actually mailed the IRS letter. Even though an IRS letter was delayed in the mail, that stamp or label should suffice that the letter was actually mailed on or before the Tax deadline.
Date published: 2022-04-18
Rated 4 out of 5 by from TURBOTAX REVIEW OF SYSTEM I HAD A NICE TIME , LIKE THE SUPOORT AND ALL YES ,G REAT IDEA
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo tax is easy. The Turbo tax program is very easy to follow and the assistance from tax consultants make you feel at ease while filling your taxes.
Date published: 2022-04-18
Rated 5 out of 5 by from I couldn't have done it without TurboTax Taxes are confusing and time-consuming. Without Turbotax doing taxes would have taken months and likely would not have been accurate. Thank you for such a wonderful program
Date published: 2022-04-18
Rated 5 out of 5 by from I loved it easy to use made it so do-able for me. I loved that it took away so much stress of doing taxes
Date published: 2022-04-18
Rated 3 out of 5 by from TurboTax is average, and a bit costly I really don’t like the way you word ‘FREE’ As an enticement. It gives people the impression that there’s a way to get a Iess costly way to file their taxes.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbotax is awesome Turbo tax always helps me to the the best of my refund.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax makes filing super easy! Turbo Tax making filing your taxes super easy! I always stress about doing my taxes,but with all the supports, you can't go wrong. I've been a loyal customer for many years now.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbotax is great to work with. Excellent program i have used Turbotax for several years.
Date published: 2022-04-18
Rated 5 out of 5 by from turbo tax is excellent EASY TO USE . HELPFUL TIPS . APPROPRIATE TERMINOLOGY .
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 6820