TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Super easy and quick! This is my first time filing and it was so quick and easy!! All questions are easy to understand!
Date published: 2021-03-11
Rated 3 out of 5 by from Product Good, FIguring out how to buy it TERRIBLE I have used Turbo Tax since 2017 for my LLC (1065)return. I have used it since 2019 for my Personal return (1040). This year, I started my personal return before I started my LLC return and it was impossible to figure out how to get the LLC one started. I spent over an hour with your support staff and they didn't know how either. It was PAINFUL. Once in the return, it's fine, but the LLC support sucks if you have a simple question. The overall interface/menu for turbotax is also really bad. It's very difficult to figure out how to access past years. This is true on the personal side and LLC side. I work with user interfaces and this one is awful. The interface that walks you through the form completion is good but otherwise it's bad.
Date published: 2021-03-11
Rated 5 out of 5 by from easy I never filled taxes before, I am dislexic and I always mess up forms. have to redo them etc. this was easy, took me 30 minutes tops. thanks
Date published: 2021-03-11
Rated 5 out of 5 by from Never a Worry I never dread doing my taxes with Turbo Tax! I always know it will be the most efficient method and it covers all areas of concern that I wouldn't otherwise think about.
Date published: 2021-03-11
Rated 5 out of 5 by from Never disappointed. Been using Turbotax for years and they never disappointed me.
Date published: 2021-03-11
Rated 5 out of 5 by from SUPER EASY GREAT APP, EASY TO FOLLOW, DON'T BE AFRAID TO GIVE IT A TRY
Date published: 2021-03-11
Rated 5 out of 5 by from Turbotax was confusing Fillling out the application was confusing, I couldn't get any help from an expert.
Date published: 2021-03-11
Rated 5 out of 5 by from So easy! Such an easy format to use and you're easily guided through the program for accuracy and ultimate benefits.
Date published: 2021-03-11
Rated 5 out of 5 by from LOVE THEM Easy to follow instructions that helped me maximize my return.
Date published: 2021-03-11
Rated 5 out of 5 by from I love Turbo Tax Every since I started using Turbo Tax. It’s been a good experience, and I appreciate, that they do my taxes for ‘me,
Date published: 2021-03-11
All TurboTax® Offerings Reviews - Page 6819
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Super easy and quick! This is my first time filing and it was so quick and easy!! All questions are easy to understand!
Date published: 2021-03-11
Rated 3 out of 5 by from Product Good, FIguring out how to buy it TERRIBLE I have used Turbo Tax since 2017 for my LLC (1065)return. I have used it since 2019 for my Personal return (1040). This year, I started my personal return before I started my LLC return and it was impossible to figure out how to get the LLC one started. I spent over an hour with your support staff and they didn't know how either. It was PAINFUL. Once in the return, it's fine, but the LLC support sucks if you have a simple question. The overall interface/menu for turbotax is also really bad. It's very difficult to figure out how to access past years. This is true on the personal side and LLC side. I work with user interfaces and this one is awful. The interface that walks you through the form completion is good but otherwise it's bad.
Date published: 2021-03-11
Rated 5 out of 5 by from easy I never filled taxes before, I am dislexic and I always mess up forms. have to redo them etc. this was easy, took me 30 minutes tops. thanks
Date published: 2021-03-11
Rated 5 out of 5 by from Never a Worry I never dread doing my taxes with Turbo Tax! I always know it will be the most efficient method and it covers all areas of concern that I wouldn't otherwise think about.
Date published: 2021-03-11
Rated 5 out of 5 by from Never disappointed. Been using Turbotax for years and they never disappointed me.
Date published: 2021-03-11
Rated 5 out of 5 by from SUPER EASY GREAT APP, EASY TO FOLLOW, DON'T BE AFRAID TO GIVE IT A TRY
Date published: 2021-03-11
Rated 5 out of 5 by from Turbotax was confusing Fillling out the application was confusing, I couldn't get any help from an expert.
Date published: 2021-03-11
Rated 5 out of 5 by from So easy! Such an easy format to use and you're easily guided through the program for accuracy and ultimate benefits.
Date published: 2021-03-11
Rated 5 out of 5 by from LOVE THEM Easy to follow instructions that helped me maximize my return.
Date published: 2021-03-11
Rated 5 out of 5 by from I love Turbo Tax Every since I started using Turbo Tax. It’s been a good experience, and I appreciate, that they do my taxes for ‘me,
Date published: 2021-03-11
All TurboTax® Offerings Reviews - Page 6819