TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 4 out of 5 by from some errors need to be corrected overall is good, but please review few Q/A in the community web site. Errors are there for 2019 and still there in 2020. That is not improved, so please get people's feedback and contact them to correct the errors.
Date published: 2021-03-23
Rated 5 out of 5 by from 25+ Years and counting... Started with Turbo Tax decades ago. It was so simple to use, I just kept coming back year after year!
Date published: 2021-03-23
Rated 5 out of 5 by from Turbotax is excellent program! Easy to use and it goes step by step. You won't miss anything!
Date published: 2021-03-23
Rated 5 out of 5 by from TURBO TAX IS AWSOME FAST AND EASY , THEY GO STEP BY STEP AND EXPLAIN EVERYTHING
Date published: 2021-03-23
Rated 1 out of 5 by from Form 1116 (Foreign Tax Credit) doesn't work As has been reported by others, the program does not properly e-file Form 1116, at least with AMT. The e-filing would be rejected and the program directed you to re-enter the data, even though this would not fix the problem. Rather than fix the problem, the latest release makes you file both Federal and State by mail.
Date published: 2021-03-23
Rated 4 out of 5 by from Turbo Tax is fairly easy and awesome. Completed everything electronically at my own pace. Able to look get explanations where needed, also electronically. Felt good to know there was even more avenues of support if I needed it.
Date published: 2021-03-23
Rated 4 out of 5 by from Turbo Tax is great Everything is so easy with all the helpful steps and each page having a link if something is not understanding and love that live chat is just a click away.
Date published: 2021-03-23
Rated 5 out of 5 by from Turbo Tax is Awesome Easy to follow and understand! I will recommend to my friends.
Date published: 2021-03-23
Rated 1 out of 5 by from Rip off Quite expensive considering we're in the middle of a pandemic. Yes, there are other services to choose from, but I've been using TurboTax for about 7 years now and all of my info is on here. I don't recall ever having to pay so much for the same exact version I've always used. Just seems overpriced to me now especially considering the state of everything.
Date published: 2021-03-23
Rated 5 out of 5 by from Great I love it it was very easy and normal getting through
Date published: 2021-03-23
All TurboTax® Offerings Reviews - Page 6795
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from some errors need to be corrected overall is good, but please review few Q/A in the community web site. Errors are there for 2019 and still there in 2020. That is not improved, so please get people's feedback and contact them to correct the errors.
Date published: 2021-03-23
Rated 5 out of 5 by from 25+ Years and counting... Started with Turbo Tax decades ago. It was so simple to use, I just kept coming back year after year!
Date published: 2021-03-23
Rated 5 out of 5 by from Turbotax is excellent program! Easy to use and it goes step by step. You won't miss anything!
Date published: 2021-03-23
Rated 5 out of 5 by from TURBO TAX IS AWSOME FAST AND EASY , THEY GO STEP BY STEP AND EXPLAIN EVERYTHING
Date published: 2021-03-23
Rated 1 out of 5 by from Form 1116 (Foreign Tax Credit) doesn't work As has been reported by others, the program does not properly e-file Form 1116, at least with AMT. The e-filing would be rejected and the program directed you to re-enter the data, even though this would not fix the problem. Rather than fix the problem, the latest release makes you file both Federal and State by mail.
Date published: 2021-03-23
Rated 4 out of 5 by from Turbo Tax is fairly easy and awesome. Completed everything electronically at my own pace. Able to look get explanations where needed, also electronically. Felt good to know there was even more avenues of support if I needed it.
Date published: 2021-03-23
Rated 4 out of 5 by from Turbo Tax is great Everything is so easy with all the helpful steps and each page having a link if something is not understanding and love that live chat is just a click away.
Date published: 2021-03-23
Rated 5 out of 5 by from Turbo Tax is Awesome Easy to follow and understand! I will recommend to my friends.
Date published: 2021-03-23
Rated 1 out of 5 by from Rip off Quite expensive considering we're in the middle of a pandemic. Yes, there are other services to choose from, but I've been using TurboTax for about 7 years now and all of my info is on here. I don't recall ever having to pay so much for the same exact version I've always used. Just seems overpriced to me now especially considering the state of everything.
Date published: 2021-03-23
Rated 5 out of 5 by from Great I love it it was very easy and normal getting through
Date published: 2021-03-23
All TurboTax® Offerings Reviews - Page 6795