TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from awsome alfred is great helped so great helped so good had good time with his help.
Date published: 2022-02-26
Rated 5 out of 5 by from Quick and Easy! I have been using Turbo Tax for many years. It makes doing our annual tax returns quick and easy. Definitely recommend to anyone looking for the best way to do their taxes.
Date published: 2022-02-26
Rated 5 out of 5 by from intuitive tax I ran intuit Turbo Tax alongside e_file and came up with the exact same numbers! The difference was that Turbo was truly turbo! Much faster because there were major differences in the number of questions asked. intuit Turbo Tax seemed more user friendly and intuitive.
Date published: 2022-02-26
Rated 5 out of 5 by from Turbo tax was easy to use Easy to use and helped to do the changes necessary for death in family
Date published: 2022-02-26
Rated 5 out of 5 by from Very User Friendly This is my second year using TurboTax and the second year I've done my own taxes. Last year, I had to file part year returns for two states. I was very nervous about attempting this, but TurboTax held my hand through the process. Now, I have a lot more confidence in filing my own taxes. 2021 was a breeze.
Date published: 2022-02-26
Rated 1 out of 5 by from Sleek interface / marketing, same tax prep hustle Awful, takes way too much time and they still have ridiculous caveats that basically ensure that almost everyone with a simple job/income has to pay $120 to file taxes. Oh you moved? Sorry have to pay to file in multiple states. Oh you're one of the 99% of people in the country who have a savings account that earns interest? Sorry that's too complicated to add one line for interest received, you have to pay us $40 for "deluxe". No no cares about your weird popups asking how we're feeling about taxes or your chatbots - just have the software do its job and allow me to file my taxes. Everyone just wants to get this over with and be done with it for a year. I switched from TurboTax to Credit Karma tax, which was great until Cash App bought them to apparently try and force everyone to sign up for Cash App. So gave TurboTax another try this year and has been a total disaster, hope I can find another service next year and never have to resort to TurboTax again. Oh and the best part is all my returns were rejected because supposedly my 2020 AGI doesn't match what the IRS has on file (even though it matches my accepted 1040 tax return from 2020 exactly). I tried TurboTax's suggestion of getting IRS's 2020 AGI from IRS website, and of course after jumping through 100 hoops to "verify my identity" the IRS/IDMe website just said "error couldn't verify". And TurboTax basically has no solution but to mail in your returns. Wow, "taxes made easy"!
Date published: 2022-02-26
Rated 5 out of 5 by from Excellent This years taxes, with all the additional paperwork due to the stimulus paperwork had me overwhelmed. My rep Kendall was professional and knowledgeable, absolutely worth the cost.
Date published: 2022-02-26
Rated 5 out of 5 by from Turbo Tax is easy and convenient to use Turbo Tax is so easy and convenient for people to do their taxes themselves. It costs less than H&R Block and other tax preparers, and gives me a DIY feel for preparing taxes.
Date published: 2022-02-26
Rated 5 out of 5 by from Pretty Easy Free File I am a college student and work part time during the summer. Since my parents claim me on their taxes, the simple free tax preparation by Turbo Tax is the best option. Been filling this way for the past four years. It is really handy that my previous years tax returns are securely stored for quick retrieval and the data is carried over from one year to the next. Saves a lot of time and best of all, it is free.
Date published: 2022-02-26
Rated 5 out of 5 by from Simple, easy to use Simple, easy to use. I would recommend this tax return service to anyone.
Date published: 2022-02-26
All TurboTax® Offerings Reviews - Page 6795
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from awsome alfred is great helped so great helped so good had good time with his help.
Date published: 2022-02-26
Rated 5 out of 5 by from Quick and Easy! I have been using Turbo Tax for many years. It makes doing our annual tax returns quick and easy. Definitely recommend to anyone looking for the best way to do their taxes.
Date published: 2022-02-26
Rated 5 out of 5 by from intuitive tax I ran intuit Turbo Tax alongside e_file and came up with the exact same numbers! The difference was that Turbo was truly turbo! Much faster because there were major differences in the number of questions asked. intuit Turbo Tax seemed more user friendly and intuitive.
Date published: 2022-02-26
Rated 5 out of 5 by from Turbo tax was easy to use Easy to use and helped to do the changes necessary for death in family
Date published: 2022-02-26
Rated 5 out of 5 by from Very User Friendly This is my second year using TurboTax and the second year I've done my own taxes. Last year, I had to file part year returns for two states. I was very nervous about attempting this, but TurboTax held my hand through the process. Now, I have a lot more confidence in filing my own taxes. 2021 was a breeze.
Date published: 2022-02-26
Rated 1 out of 5 by from Sleek interface / marketing, same tax prep hustle Awful, takes way too much time and they still have ridiculous caveats that basically ensure that almost everyone with a simple job/income has to pay $120 to file taxes. Oh you moved? Sorry have to pay to file in multiple states. Oh you're one of the 99% of people in the country who have a savings account that earns interest? Sorry that's too complicated to add one line for interest received, you have to pay us $40 for "deluxe". No no cares about your weird popups asking how we're feeling about taxes or your chatbots - just have the software do its job and allow me to file my taxes. Everyone just wants to get this over with and be done with it for a year. I switched from TurboTax to Credit Karma tax, which was great until Cash App bought them to apparently try and force everyone to sign up for Cash App. So gave TurboTax another try this year and has been a total disaster, hope I can find another service next year and never have to resort to TurboTax again. Oh and the best part is all my returns were rejected because supposedly my 2020 AGI doesn't match what the IRS has on file (even though it matches my accepted 1040 tax return from 2020 exactly). I tried TurboTax's suggestion of getting IRS's 2020 AGI from IRS website, and of course after jumping through 100 hoops to "verify my identity" the IRS/IDMe website just said "error couldn't verify". And TurboTax basically has no solution but to mail in your returns. Wow, "taxes made easy"!
Date published: 2022-02-26
Rated 5 out of 5 by from Excellent This years taxes, with all the additional paperwork due to the stimulus paperwork had me overwhelmed. My rep Kendall was professional and knowledgeable, absolutely worth the cost.
Date published: 2022-02-26
Rated 5 out of 5 by from Turbo Tax is easy and convenient to use Turbo Tax is so easy and convenient for people to do their taxes themselves. It costs less than H&R Block and other tax preparers, and gives me a DIY feel for preparing taxes.
Date published: 2022-02-26
Rated 5 out of 5 by from Pretty Easy Free File I am a college student and work part time during the summer. Since my parents claim me on their taxes, the simple free tax preparation by Turbo Tax is the best option. Been filling this way for the past four years. It is really handy that my previous years tax returns are securely stored for quick retrieval and the data is carried over from one year to the next. Saves a lot of time and best of all, it is free.
Date published: 2022-02-26
Rated 5 out of 5 by from Simple, easy to use Simple, easy to use. I would recommend this tax return service to anyone.
Date published: 2022-02-26
All TurboTax® Offerings Reviews - Page 6795