TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Easiest way for a student to do taxes. It took me like 15 minutes, Saved so much time tbh.
Date published: 2021-03-11
Rated 2 out of 5 by from Not So Great Program full of glitches and issues. It makes me repeat a lot of steps and filing a state return after filing a Federal return is impossible - at least so far. I expected better.
Date published: 2021-03-11
Rated 5 out of 5 by from It was very easy I was worried about filing because I did not file the last 2. Having said that it was very easy and because I never received my stimulus payment, its added to my return in 2021
Date published: 2021-03-11
Rated 5 out of 5 by from Thank you TURBO TAX Easiest thing EVER!! I would definitely recommend using this to ANYONE
Date published: 2021-03-11
Rated 5 out of 5 by from Great they helped me get the maximum refund on my tax return
Date published: 2021-03-11
Rated 5 out of 5 by from easy to use I've been using TurboTax for years. I've also recommended it to friends.
Date published: 2021-03-11
Rated 5 out of 5 by from Awesome customer service Had an expert help me and he knew exactly what to do. Thank you.!
Date published: 2021-03-11
Rated 4 out of 5 by from TurboTax has unresolved problems This is the second year in a row that TurboTax has had difficulty with the license number being disabled after an update to TurboTax and there is still not a resolution. This is not acceptable for software in today's environment. It does not happen on all installations but no one appears to be able to isolate the circumstances that causes the problem. They do promise to download a new copy to you is you get locked out but that is just a band-aid. If they cannot correct the problem for everyone, they should remove the license requirement altogether until they identify the problem.
Date published: 2021-03-11
Rated 5 out of 5 by from Turbo Tax Is Awesome great experience! didnt have to sit in line or make an appt
Date published: 2021-03-11
Rated 3 out of 5 by from It works, but at what cost? Turbo tax use to run around $50. I just paid $210 and I'm POOR. Guess that's why Turbo Tax lobbies to keep the tax code complicated.
Date published: 2021-03-11
All TurboTax® Offerings Reviews - Page 6795
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easiest way for a student to do taxes. It took me like 15 minutes, Saved so much time tbh.
Date published: 2021-03-11
Rated 2 out of 5 by from Not So Great Program full of glitches and issues. It makes me repeat a lot of steps and filing a state return after filing a Federal return is impossible - at least so far. I expected better.
Date published: 2021-03-11
Rated 5 out of 5 by from It was very easy I was worried about filing because I did not file the last 2. Having said that it was very easy and because I never received my stimulus payment, its added to my return in 2021
Date published: 2021-03-11
Rated 5 out of 5 by from Thank you TURBO TAX Easiest thing EVER!! I would definitely recommend using this to ANYONE
Date published: 2021-03-11
Rated 5 out of 5 by from Great they helped me get the maximum refund on my tax return
Date published: 2021-03-11
Rated 5 out of 5 by from easy to use I've been using TurboTax for years. I've also recommended it to friends.
Date published: 2021-03-11
Rated 5 out of 5 by from Awesome customer service Had an expert help me and he knew exactly what to do. Thank you.!
Date published: 2021-03-11
Rated 4 out of 5 by from TurboTax has unresolved problems This is the second year in a row that TurboTax has had difficulty with the license number being disabled after an update to TurboTax and there is still not a resolution. This is not acceptable for software in today's environment. It does not happen on all installations but no one appears to be able to isolate the circumstances that causes the problem. They do promise to download a new copy to you is you get locked out but that is just a band-aid. If they cannot correct the problem for everyone, they should remove the license requirement altogether until they identify the problem.
Date published: 2021-03-11
Rated 5 out of 5 by from Turbo Tax Is Awesome great experience! didnt have to sit in line or make an appt
Date published: 2021-03-11
Rated 3 out of 5 by from It works, but at what cost? Turbo tax use to run around $50. I just paid $210 and I'm POOR. Guess that's why Turbo Tax lobbies to keep the tax code complicated.
Date published: 2021-03-11
All TurboTax® Offerings Reviews - Page 6795