TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 2 out of 5 by from Turbo Tax for 2020 Filing Confusing I have been using Turbo Tax year after year but this year it seems areas that it auto filled were not there and a bit confusing to follow with the changes. The other frustrating thing was that it wouldn't allow me to change from an Upgrade I accidentally selected without starting over again. After several days of doing my taxes it was the last thing I wanted to do so I ate up the cost for Self Employment form though I was not self employed.
Date published: 2021-03-29
Rated 4 out of 5 by from Turbo tax is good but highly detailed I find it good but I can`t get whole details. Thank you very much
Date published: 2021-03-29
Rated 5 out of 5 by from Awesome!! Quick and very helpful would highly. Recommend to friends and family
Date published: 2021-03-29
Rated 5 out of 5 by from TurboTax is great:) This is my 3rd year filing with TurboTax and I am thankful they offer free filing. On TurboTax they seem to have great explanations for some of the complicated stuff. Directions are also pretty easy to understand.
Date published: 2021-03-29
Rated 5 out of 5 by from Turbo tax is Great! Very detailed.....................................
Date published: 2021-03-29
Rated 5 out of 5 by from Very Happy! Extremely easy to use. very happy with the program.
Date published: 2021-03-29
Rated 5 out of 5 by from Great customer service I filed my return and it wasn't accepted. A CPA named Jamal called me and spent half an hour on the phone with me talking me through the potential issues and helped me fix it and file without any further issues. He made it so easy to take care of and was in very happy to do so. Will definitely recommend it to friends.
Date published: 2021-03-29
Rated 5 out of 5 by from TurboTax is GREAT! My tax return method is very simple. TurboTax helps to simplify the process. All you need is all of your tax forms for filing and TurboTax will walk you through the rest. There's no need to try to find all the different forms needed and TurboTax will ask you the right questions to make sure you aren't making any mistakes along the way. You can file your taxes in the comfort of your own home with the sense of security and accuracy. This is my second year using TurboTax and I love it.
Date published: 2021-03-29
Rated 5 out of 5 by from great Great value for both experienced and non experienced tax preparers
Date published: 2021-03-29
Rated 5 out of 5 by from VERY GOOD NEEDED TO GO BACK AND FORW COUPLE OF TIMES a bit cumbersome at times
Date published: 2021-03-29
All TurboTax® Offerings Reviews - Page 6777
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Turbo Tax for 2020 Filing Confusing I have been using Turbo Tax year after year but this year it seems areas that it auto filled were not there and a bit confusing to follow with the changes. The other frustrating thing was that it wouldn't allow me to change from an Upgrade I accidentally selected without starting over again. After several days of doing my taxes it was the last thing I wanted to do so I ate up the cost for Self Employment form though I was not self employed.
Date published: 2021-03-29
Rated 4 out of 5 by from Turbo tax is good but highly detailed I find it good but I can`t get whole details. Thank you very much
Date published: 2021-03-29
Rated 5 out of 5 by from Awesome!! Quick and very helpful would highly. Recommend to friends and family
Date published: 2021-03-29
Rated 5 out of 5 by from TurboTax is great:) This is my 3rd year filing with TurboTax and I am thankful they offer free filing. On TurboTax they seem to have great explanations for some of the complicated stuff. Directions are also pretty easy to understand.
Date published: 2021-03-29
Rated 5 out of 5 by from Turbo tax is Great! Very detailed.....................................
Date published: 2021-03-29
Rated 5 out of 5 by from Very Happy! Extremely easy to use. very happy with the program.
Date published: 2021-03-29
Rated 5 out of 5 by from Great customer service I filed my return and it wasn't accepted. A CPA named Jamal called me and spent half an hour on the phone with me talking me through the potential issues and helped me fix it and file without any further issues. He made it so easy to take care of and was in very happy to do so. Will definitely recommend it to friends.
Date published: 2021-03-29
Rated 5 out of 5 by from TurboTax is GREAT! My tax return method is very simple. TurboTax helps to simplify the process. All you need is all of your tax forms for filing and TurboTax will walk you through the rest. There's no need to try to find all the different forms needed and TurboTax will ask you the right questions to make sure you aren't making any mistakes along the way. You can file your taxes in the comfort of your own home with the sense of security and accuracy. This is my second year using TurboTax and I love it.
Date published: 2021-03-29
Rated 5 out of 5 by from great Great value for both experienced and non experienced tax preparers
Date published: 2021-03-29
Rated 5 out of 5 by from VERY GOOD NEEDED TO GO BACK AND FORW COUPLE OF TIMES a bit cumbersome at times
Date published: 2021-03-29
All TurboTax® Offerings Reviews - Page 6777