TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Turbo Tax is easy to use! I have been using Turbo Tax for several years now and love it because its easy to use and I have never had any issues with my refund. I love that I can do my taxes on my own time from the comfort of my home and I don't pay any outrageous fees like I was before with another company. I highly recommend everyone to use Turbo Tax.
Date published: 2022-02-26
Rated 5 out of 5 by from Easy I've been using for years. Super easy and convenient. Love the way it saves information from prior years
Date published: 2022-02-26
Rated 5 out of 5 by from Quick as usual Walks you through just about everything and filing was a breeze
Date published: 2022-02-26
Rated 5 out of 5 by from awsome alfred is great helped so great helped so good had good time with his help.
Date published: 2022-02-26
Rated 5 out of 5 by from Quick and Easy! I have been using Turbo Tax for many years. It makes doing our annual tax returns quick and easy. Definitely recommend to anyone looking for the best way to do their taxes.
Date published: 2022-02-26
Rated 5 out of 5 by from intuitive tax I ran intuit Turbo Tax alongside e_file and came up with the exact same numbers! The difference was that Turbo was truly turbo! Much faster because there were major differences in the number of questions asked. intuit Turbo Tax seemed more user friendly and intuitive.
Date published: 2022-02-26
Rated 5 out of 5 by from Turbo tax was easy to use Easy to use and helped to do the changes necessary for death in family
Date published: 2022-02-26
Rated 5 out of 5 by from Very User Friendly This is my second year using TurboTax and the second year I've done my own taxes. Last year, I had to file part year returns for two states. I was very nervous about attempting this, but TurboTax held my hand through the process. Now, I have a lot more confidence in filing my own taxes. 2021 was a breeze.
Date published: 2022-02-26
Rated 1 out of 5 by from Sleek interface / marketing, same tax prep hustle Awful, takes way too much time and they still have ridiculous caveats that basically ensure that almost everyone with a simple job/income has to pay $120 to file taxes. Oh you moved? Sorry have to pay to file in multiple states. Oh you're one of the 99% of people in the country who have a savings account that earns interest? Sorry that's too complicated to add one line for interest received, you have to pay us $40 for "deluxe". No no cares about your weird popups asking how we're feeling about taxes or your chatbots - just have the software do its job and allow me to file my taxes. Everyone just wants to get this over with and be done with it for a year. I switched from TurboTax to Credit Karma tax, which was great until Cash App bought them to apparently try and force everyone to sign up for Cash App. So gave TurboTax another try this year and has been a total disaster, hope I can find another service next year and never have to resort to TurboTax again. Oh and the best part is all my returns were rejected because supposedly my 2020 AGI doesn't match what the IRS has on file (even though it matches my accepted 1040 tax return from 2020 exactly). I tried TurboTax's suggestion of getting IRS's 2020 AGI from IRS website, and of course after jumping through 100 hoops to "verify my identity" the IRS/IDMe website just said "error couldn't verify". And TurboTax basically has no solution but to mail in your returns. Wow, "taxes made easy"!
Date published: 2022-02-26
Rated 5 out of 5 by from Excellent This years taxes, with all the additional paperwork due to the stimulus paperwork had me overwhelmed. My rep Kendall was professional and knowledgeable, absolutely worth the cost.
Date published: 2022-02-26
All TurboTax® Offerings Reviews - Page 6777
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is easy to use! I have been using Turbo Tax for several years now and love it because its easy to use and I have never had any issues with my refund. I love that I can do my taxes on my own time from the comfort of my home and I don't pay any outrageous fees like I was before with another company. I highly recommend everyone to use Turbo Tax.
Date published: 2022-02-26
Rated 5 out of 5 by from Easy I've been using for years. Super easy and convenient. Love the way it saves information from prior years
Date published: 2022-02-26
Rated 5 out of 5 by from Quick as usual Walks you through just about everything and filing was a breeze
Date published: 2022-02-26
Rated 5 out of 5 by from awsome alfred is great helped so great helped so good had good time with his help.
Date published: 2022-02-26
Rated 5 out of 5 by from Quick and Easy! I have been using Turbo Tax for many years. It makes doing our annual tax returns quick and easy. Definitely recommend to anyone looking for the best way to do their taxes.
Date published: 2022-02-26
Rated 5 out of 5 by from intuitive tax I ran intuit Turbo Tax alongside e_file and came up with the exact same numbers! The difference was that Turbo was truly turbo! Much faster because there were major differences in the number of questions asked. intuit Turbo Tax seemed more user friendly and intuitive.
Date published: 2022-02-26
Rated 5 out of 5 by from Turbo tax was easy to use Easy to use and helped to do the changes necessary for death in family
Date published: 2022-02-26
Rated 5 out of 5 by from Very User Friendly This is my second year using TurboTax and the second year I've done my own taxes. Last year, I had to file part year returns for two states. I was very nervous about attempting this, but TurboTax held my hand through the process. Now, I have a lot more confidence in filing my own taxes. 2021 was a breeze.
Date published: 2022-02-26
Rated 1 out of 5 by from Sleek interface / marketing, same tax prep hustle Awful, takes way too much time and they still have ridiculous caveats that basically ensure that almost everyone with a simple job/income has to pay $120 to file taxes. Oh you moved? Sorry have to pay to file in multiple states. Oh you're one of the 99% of people in the country who have a savings account that earns interest? Sorry that's too complicated to add one line for interest received, you have to pay us $40 for "deluxe". No no cares about your weird popups asking how we're feeling about taxes or your chatbots - just have the software do its job and allow me to file my taxes. Everyone just wants to get this over with and be done with it for a year. I switched from TurboTax to Credit Karma tax, which was great until Cash App bought them to apparently try and force everyone to sign up for Cash App. So gave TurboTax another try this year and has been a total disaster, hope I can find another service next year and never have to resort to TurboTax again. Oh and the best part is all my returns were rejected because supposedly my 2020 AGI doesn't match what the IRS has on file (even though it matches my accepted 1040 tax return from 2020 exactly). I tried TurboTax's suggestion of getting IRS's 2020 AGI from IRS website, and of course after jumping through 100 hoops to "verify my identity" the IRS/IDMe website just said "error couldn't verify". And TurboTax basically has no solution but to mail in your returns. Wow, "taxes made easy"!
Date published: 2022-02-26
Rated 5 out of 5 by from Excellent This years taxes, with all the additional paperwork due to the stimulus paperwork had me overwhelmed. My rep Kendall was professional and knowledgeable, absolutely worth the cost.
Date published: 2022-02-26
All TurboTax® Offerings Reviews - Page 6777