TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Have been using TurboTax for 7 years Taxes are not the easiest thing to do but TurboTax makes it easier. Sometimes, I get stumped on the questions but TurboTax is extremely helpful with the information they explain so I am always able to end up figuring it out. The only feedback I have for this year is I signed up for Credit Karma and it was coming up with an error on their end so I have to wait longer for my refund and lose out on the $100 deposit even though I took the time to sign up and troubleshoot.
Date published: 2022-02-27
Rated 5 out of 5 by from So simple Turbo tax is user friendly and links with Intuit so simple to use and file.
Date published: 2022-02-27
Rated 4 out of 5 by from TurboTax is ok It great and easy. And if you having trouble it prop link that u can click on to learn more.
Date published: 2022-02-27
Rated 5 out of 5 by from Love Turbo Tax I decided to file myself and gong through the process was very simple and easier love the way turbo tax broke everything done and made my life easy
Date published: 2022-02-27
Rated 5 out of 5 by from Taxing made simple and easy! Remika was a terrific tax expert, she was communicative and patient. The tax assisstant, Miguel, was also terrific and helpful! I definitely recommend these two.
Date published: 2022-02-27
Rated 4 out of 5 by from Great product, but expensive return for state tax I love TurboTax but the state return charge ($39) was way out of proportion to the return I was receiving ($222) so I decided file separately. Also, Florida does not have a state tax and they were willing to charge me to file a return (unless something has changed with Florida, I don't know).
Date published: 2022-02-27
Rated 5 out of 5 by from turbotax is super easy to navigate! Ive been using turbo tax for 5 years now and i love how easy it is to navigate through the website and my taxes always arrive on time!
Date published: 2022-02-27
Rated 3 out of 5 by from Is good, but file corrupted at final stage I am a long time TT user. This go around, my (older) PC froze multiple times and I had to restart the computer. The worst was at thre final stage of saving and efiling, I got error messages that my file was corrupted. I was fearful that I would have to re-enter entire data again! In the end, I wsa able to go back to an previous version of the saved file, and complete my return. Intuit, please fix this, or you will lose me as a customer, as much as I like your program.
Date published: 2022-02-27
Rated 5 out of 5 by from Love using TurboTax Very easy to use and they guide you through the entire process. If you have questions, someone is just a quick call.
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax makes filing your taxes easy. I've been using Turbo Tax for years, and I wouldn't consider filing my taxes any other way. They make the daunting task of preparing and filing your tax returns easy and affordable.
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6729
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Have been using TurboTax for 7 years Taxes are not the easiest thing to do but TurboTax makes it easier. Sometimes, I get stumped on the questions but TurboTax is extremely helpful with the information they explain so I am always able to end up figuring it out. The only feedback I have for this year is I signed up for Credit Karma and it was coming up with an error on their end so I have to wait longer for my refund and lose out on the $100 deposit even though I took the time to sign up and troubleshoot.
Date published: 2022-02-27
Rated 5 out of 5 by from So simple Turbo tax is user friendly and links with Intuit so simple to use and file.
Date published: 2022-02-27
Rated 4 out of 5 by from TurboTax is ok It great and easy. And if you having trouble it prop link that u can click on to learn more.
Date published: 2022-02-27
Rated 5 out of 5 by from Love Turbo Tax I decided to file myself and gong through the process was very simple and easier love the way turbo tax broke everything done and made my life easy
Date published: 2022-02-27
Rated 5 out of 5 by from Taxing made simple and easy! Remika was a terrific tax expert, she was communicative and patient. The tax assisstant, Miguel, was also terrific and helpful! I definitely recommend these two.
Date published: 2022-02-27
Rated 4 out of 5 by from Great product, but expensive return for state tax I love TurboTax but the state return charge ($39) was way out of proportion to the return I was receiving ($222) so I decided file separately. Also, Florida does not have a state tax and they were willing to charge me to file a return (unless something has changed with Florida, I don't know).
Date published: 2022-02-27
Rated 5 out of 5 by from turbotax is super easy to navigate! Ive been using turbo tax for 5 years now and i love how easy it is to navigate through the website and my taxes always arrive on time!
Date published: 2022-02-27
Rated 3 out of 5 by from Is good, but file corrupted at final stage I am a long time TT user. This go around, my (older) PC froze multiple times and I had to restart the computer. The worst was at thre final stage of saving and efiling, I got error messages that my file was corrupted. I was fearful that I would have to re-enter entire data again! In the end, I wsa able to go back to an previous version of the saved file, and complete my return. Intuit, please fix this, or you will lose me as a customer, as much as I like your program.
Date published: 2022-02-27
Rated 5 out of 5 by from Love using TurboTax Very easy to use and they guide you through the entire process. If you have questions, someone is just a quick call.
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax makes filing your taxes easy. I've been using Turbo Tax for years, and I wouldn't consider filing my taxes any other way. They make the daunting task of preparing and filing your tax returns easy and affordable.
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6729