TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Will Probably not use Turbo Tax again. Not Good, Kept getting "Needs Review on Income" (Missing Dividends, Which were on K-1s), ,but did not transfer to Income section, but did appear in proper 1040 columns, So I finally just ignored. Also, I had State K-1s with no mechanism to add info on Line 17 of AZ Form. I asked twice for someone from Turbo Tax to call me, and although they scheduled two calls, no one ever called me.
Date published: 2021-03-11
Rated 5 out of 5 by from Turbo Tax is great It was easy to understand and file. I highly recommend using Turbo Tax
Date published: 2021-03-11
Rated 4 out of 5 by from Problem with 1099-B download. It took several attempts before download from financial institution was successful. And, when it did occur, data was missing which took me an inordinate amount of time to enter. I would be happy to discuss this further with Customer Service.
Date published: 2021-03-11
Rated 5 out of 5 by from I <3 Turbo Tax I love how easy this is, especially for a single filing person. It makes it way less stressful.
Date published: 2021-03-11
Rated 5 out of 5 by from Awesome and easy to use Super easy to get everything done and the reviews make it easy if you miss something.
Date published: 2021-03-11
Rated 5 out of 5 by from GREAT SERVICE IT WAS EASY GREAT SERVICE AND MOST OF ALL FREE WOULD RECOMEND TO OTHERS
Date published: 2021-03-11
Rated 5 out of 5 by from I've used Turbo Tax many times and it is GREAT Easy to use and understand. checks the data over and over to insure accuracy.
Date published: 2021-03-11
Rated 5 out of 5 by from easy to use Have used turbo tax for years i am very happy with it
Date published: 2021-03-11
Rated 1 out of 5 by from Need to integrate with Quickbooks Online I love Turbo Tax Business Desk Top. It's easy to use and it works great. I have been using Intuit products for years and have never complained about any Intuit product. However, I started using Quickbooks Online for my business this year and had no idea you can't download QB Online data directly to TurboTax. That's a MAJOR FAIL Intuit. Surely you can figure out how to at least do an Export from QBO, that TT Desktop can upload, without having to move the data to a Trial Version of QB Desk Top, just so the data can then be uploaded into TT. I didn't opt to do the "Two-Step shuffle", since so many were having problems even doing that, so I just manually input the needed data...which was probably quicker. Who in their right mind at Intuit thinks this is OK and are you just going to ignore it. It should be fixed immediately. QBO should have never been offered until it was able to integrate directly with TT. Major fail Intuit.
Date published: 2021-03-11
Rated 5 out of 5 by from Turbo tax is great and easy to use. I filed online and did not talk to an agent. Thank you for your accuracy in filing my return.
Date published: 2021-03-11
All TurboTax® Offerings Reviews - Page 6697
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Will Probably not use Turbo Tax again. Not Good, Kept getting "Needs Review on Income" (Missing Dividends, Which were on K-1s), ,but did not transfer to Income section, but did appear in proper 1040 columns, So I finally just ignored. Also, I had State K-1s with no mechanism to add info on Line 17 of AZ Form. I asked twice for someone from Turbo Tax to call me, and although they scheduled two calls, no one ever called me.
Date published: 2021-03-11
Rated 5 out of 5 by from Turbo Tax is great It was easy to understand and file. I highly recommend using Turbo Tax
Date published: 2021-03-11
Rated 4 out of 5 by from Problem with 1099-B download. It took several attempts before download from financial institution was successful. And, when it did occur, data was missing which took me an inordinate amount of time to enter. I would be happy to discuss this further with Customer Service.
Date published: 2021-03-11
Rated 5 out of 5 by from I <3 Turbo Tax I love how easy this is, especially for a single filing person. It makes it way less stressful.
Date published: 2021-03-11
Rated 5 out of 5 by from Awesome and easy to use Super easy to get everything done and the reviews make it easy if you miss something.
Date published: 2021-03-11
Rated 5 out of 5 by from GREAT SERVICE IT WAS EASY GREAT SERVICE AND MOST OF ALL FREE WOULD RECOMEND TO OTHERS
Date published: 2021-03-11
Rated 5 out of 5 by from I've used Turbo Tax many times and it is GREAT Easy to use and understand. checks the data over and over to insure accuracy.
Date published: 2021-03-11
Rated 5 out of 5 by from easy to use Have used turbo tax for years i am very happy with it
Date published: 2021-03-11
Rated 1 out of 5 by from Need to integrate with Quickbooks Online I love Turbo Tax Business Desk Top. It's easy to use and it works great. I have been using Intuit products for years and have never complained about any Intuit product. However, I started using Quickbooks Online for my business this year and had no idea you can't download QB Online data directly to TurboTax. That's a MAJOR FAIL Intuit. Surely you can figure out how to at least do an Export from QBO, that TT Desktop can upload, without having to move the data to a Trial Version of QB Desk Top, just so the data can then be uploaded into TT. I didn't opt to do the "Two-Step shuffle", since so many were having problems even doing that, so I just manually input the needed data...which was probably quicker. Who in their right mind at Intuit thinks this is OK and are you just going to ignore it. It should be fixed immediately. QBO should have never been offered until it was able to integrate directly with TT. Major fail Intuit.
Date published: 2021-03-11
Rated 5 out of 5 by from Turbo tax is great and easy to use. I filed online and did not talk to an agent. Thank you for your accuracy in filing my return.
Date published: 2021-03-11
All TurboTax® Offerings Reviews - Page 6697