TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
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Rated 2 out of 5 by
22BN from
Lot's of challenges this year with the system!!!?!
I struggled with the system this year. Difficulty setting up and then accessing when I needed it. Called for help from Turbo Tax staff but they admittedly could not resolve my issues. Luckily I just shut everything down, removed the software, and then re-started all over again! It mysteriously open and became accessible!?!?! Now I am having print any of my forms or copies of the tax documents that I needed!!!?!
Date published: 2022-04-17
Rated 1 out of 5 by
AFoolWhoTrustedTurboTax from
A Scam
I filed all of the information myself, then they forced me to upgrade at the very end, then mad no changes to my entered information and charged me $100. This is slimey and I will never file with them again.
Date published: 2022-04-17
Rated 5 out of 5 by
LDT2022 from
TurboTax is the BEST!!!
Excellent experience, easy to use and intuitive...just like the name implies!
Date published: 2022-04-17
Rated 5 out of 5 by
ScottieB7 from
Surprisingly AWESOME!
Moved from Texas (No state taxes) to Kansas City (with City taxes), Missouri (with State taxes). Turbo tax made it EASY
Date published: 2022-04-17
Rated 1 out of 5 by
WORKINGTOHANDYOUMONEY from
FREE????
NOT FREE NOT FREE NOT FREE NOT FREE NOT FREE NOT FREE
Date published: 2022-04-17
Rated 5 out of 5 by
Cjml from
Turbo Tax was free!
Turbo Tax was easy to use and FREE! Need to save as much as possible because the government is wasteful with OUR money.
Date published: 2022-04-17
Rated 5 out of 5 by
MCMarquez from
Easy to use and very helpful!
I was able to complete my tax return in less than half an hour and it was painless. I would recommend this to anyone that doesn't have any concerning tax situation.
Date published: 2022-04-17
Rated 5 out of 5 by
J_tax2022 from
Highly Recommend
Very straightforward and easy to use. I would highly recommend using.
Date published: 2022-04-17
Rated 5 out of 5 by
Zwigie from
Fantastic Progream
Have used Turbo Tax for many years and it has been fantastic and always accurate.
Date published: 2022-04-17
Rated 5 out of 5 by
Carolany 13 from
Okay
Explanations were clearer, more straightforward, than last year. Everything went smoothly.
All TurboTax® Offerings Reviews - Page 6690
Date published: 2022-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
22BN from
Lot's of challenges this year with the system!!!?!
I struggled with the system this year. Difficulty setting up and then accessing when I needed it. Called for help from Turbo Tax staff but they admittedly could not resolve my issues. Luckily I just shut everything down, removed the software, and then re-started all over again! It mysteriously open and became accessible!?!?! Now I am having print any of my forms or copies of the tax documents that I needed!!!?!
Date published: 2022-04-17
Rated 1 out of 5 by
AFoolWhoTrustedTurboTax from
A Scam
I filed all of the information myself, then they forced me to upgrade at the very end, then mad no changes to my entered information and charged me $100. This is slimey and I will never file with them again.
Date published: 2022-04-17
Rated 5 out of 5 by
LDT2022 from
TurboTax is the BEST!!!
Excellent experience, easy to use and intuitive...just like the name implies!
Date published: 2022-04-17
Rated 5 out of 5 by
ScottieB7 from
Surprisingly AWESOME!
Moved from Texas (No state taxes) to Kansas City (with City taxes), Missouri (with State taxes). Turbo tax made it EASY
Date published: 2022-04-17
Rated 1 out of 5 by
WORKINGTOHANDYOUMONEY from
FREE????
NOT FREE NOT FREE NOT FREE NOT FREE NOT FREE NOT FREE
Date published: 2022-04-17
Rated 5 out of 5 by
Cjml from
Turbo Tax was free!
Turbo Tax was easy to use and FREE! Need to save as much as possible because the government is wasteful with OUR money.
Date published: 2022-04-17
Rated 5 out of 5 by
MCMarquez from
Easy to use and very helpful!
I was able to complete my tax return in less than half an hour and it was painless. I would recommend this to anyone that doesn't have any concerning tax situation.
Date published: 2022-04-17
Rated 5 out of 5 by
J_tax2022 from
Highly Recommend
Very straightforward and easy to use. I would highly recommend using.
Date published: 2022-04-17
Rated 5 out of 5 by
Zwigie from
Fantastic Progream
Have used Turbo Tax for many years and it has been fantastic and always accurate.
Date published: 2022-04-17
Rated 5 out of 5 by
Carolany 13 from
Okay
Explanations were clearer, more straightforward, than last year. Everything went smoothly.
All TurboTax® Offerings Reviews - Page 6690
Date published: 2022-04-17