TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Turbotax is awful TurboTax is a garbage application. Sure it'll help you get through your taxes easy, but they'll charge you an arm and a leg for it. When I entered in my child's info they might as well have just gave me the address to mail my first born. What a rip off. Won't use again.
Date published: 2021-03-24
Rated 5 out of 5 by from Super Easy and Accurate I've used Turbo Tax for many years. It's so easy and accurate that I wouldn't do my taxes any other way. They are also completely up to date with any tax changes including during tax season. You rock Turbo Tax!
Date published: 2021-03-24
Rated 5 out of 5 by from TurboTax Free rules TurboTax Free was easy to use. It went step by step with me through my refund explaining everything I needed to know.
Date published: 2021-03-24
Rated 5 out of 5 by from very nice and easy very good and easy to use and it took very short time
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax is Great Fast, reliable, smart. Turbo tax helps me do my taxes faster and efficient to get my tax return from the federal and state.
Date published: 2021-03-24
Rated 2 out of 5 by from It wouldn't let me transmit my tax returns I called Turbo Tax customer service 3 times. The first 2 agents hung up on me! The third agent was patient and did help me resolve my problem. I needed to do updates on the software. This was so stressful! Turbotax is supposed to make it easy for us.
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax got us thru new problems! Turbo tax has changed to new program & we had new situation. Double hit w/a rebound! Without live help we would have gone to a local service. Amy walked me through the steps and put me at ease. Nice refund coming. Thanx.
Date published: 2021-03-24
Rated 3 out of 5 by from I love TurboTax, but... I usually do my own taxes through turbo tax and then just have an advisor look over them to answer any questions about deductions and to make sure I am getting the most credits available to me. This time, the tax person didn't seem as efficient as before. every piece of info requested came in an email which i had to go answer 2-5 questions but each different subject was sent in a different email and there were so many of them. I didn't like how long things took either.
Date published: 2021-03-24
Rated 5 out of 5 by from Fabulous Service!! I am so grateful for our advisor Alexia. She was very knowledgeable and helped us with our very complicated return this year. I am very thankful she was there to help!
Date published: 2021-03-24
Rated 5 out of 5 by from Easy to use Very quick and easy to use! I have been using Turbotax for years.
Date published: 2021-03-24
All TurboTax® Offerings Reviews - Page 6689
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Turbotax is awful TurboTax is a garbage application. Sure it'll help you get through your taxes easy, but they'll charge you an arm and a leg for it. When I entered in my child's info they might as well have just gave me the address to mail my first born. What a rip off. Won't use again.
Date published: 2021-03-24
Rated 5 out of 5 by from Super Easy and Accurate I've used Turbo Tax for many years. It's so easy and accurate that I wouldn't do my taxes any other way. They are also completely up to date with any tax changes including during tax season. You rock Turbo Tax!
Date published: 2021-03-24
Rated 5 out of 5 by from TurboTax Free rules TurboTax Free was easy to use. It went step by step with me through my refund explaining everything I needed to know.
Date published: 2021-03-24
Rated 5 out of 5 by from very nice and easy very good and easy to use and it took very short time
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax is Great Fast, reliable, smart. Turbo tax helps me do my taxes faster and efficient to get my tax return from the federal and state.
Date published: 2021-03-24
Rated 2 out of 5 by from It wouldn't let me transmit my tax returns I called Turbo Tax customer service 3 times. The first 2 agents hung up on me! The third agent was patient and did help me resolve my problem. I needed to do updates on the software. This was so stressful! Turbotax is supposed to make it easy for us.
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax got us thru new problems! Turbo tax has changed to new program & we had new situation. Double hit w/a rebound! Without live help we would have gone to a local service. Amy walked me through the steps and put me at ease. Nice refund coming. Thanx.
Date published: 2021-03-24
Rated 3 out of 5 by from I love TurboTax, but... I usually do my own taxes through turbo tax and then just have an advisor look over them to answer any questions about deductions and to make sure I am getting the most credits available to me. This time, the tax person didn't seem as efficient as before. every piece of info requested came in an email which i had to go answer 2-5 questions but each different subject was sent in a different email and there were so many of them. I didn't like how long things took either.
Date published: 2021-03-24
Rated 5 out of 5 by from Fabulous Service!! I am so grateful for our advisor Alexia. She was very knowledgeable and helped us with our very complicated return this year. I am very thankful she was there to help!
Date published: 2021-03-24
Rated 5 out of 5 by from Easy to use Very quick and easy to use! I have been using Turbotax for years.
Date published: 2021-03-24
All TurboTax® Offerings Reviews - Page 6689