TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from excellent fluid and seamless. they found me more deductions than the service i used the years before and more deductions than when I prepared my own taxes.
Date published: 2021-03-12
Rated 5 out of 5 by from Turbo Tax was awesome and easy to navigate Very user friendly program, navigation was simple and direction to find all information was very helpful.
Date published: 2021-03-12
Rated 4 out of 5 by from CD Turbo TAX Major issue when filing/completing the Tax Form. Your interface between Turbo and Microsoft was incompatible and was known by the call help center. We would think that the interface with a third party is critical and that there would be an immediate team working on the problem. All the previous updates had no problems, but this one required Miquel to try a least 4 times and ended up removing Turbo from my computer and reloading it to function properly. Miquel was fantastic to work with given we each have experience in the IT field. However, your staff needs to have a priority rating on issues and especially when it deals with 3rd party software, this should be an emergency project, because it could affect the filing of a return resulting in fines and associated events such as covid checks. How will Microsoft feel when it hears about these problems and customers associated the problems with Microsoft and their performance.
Date published: 2021-03-12
Rated 5 out of 5 by from Good Focus on the product’s features and be specific, ok
Date published: 2021-03-12
Rated 5 out of 5 by from Everything I need to file! TurboTax has grown over the past for few years, offering more products and services for tax filers. It's a comprehensive suite of tools, information, and access to professionals which have me using their software every year.
Date published: 2021-03-12
Rated 5 out of 5 by from hurray for turbo tax Turbo tax has been a help, thank you Turbo Tax. it was a breeze.
Date published: 2021-03-12
Rated 5 out of 5 by from Great I have used turbo tax in the past, but this is the first for the business edition. I felt like it walked me through with ease.
Date published: 2021-03-12
Rated 5 out of 5 by from TurboTax is easy, quick and accurate I've been using TurboTax since 2007. Never looked back at doing it manually, or to a different program. TurboTax is easy, quick and accurate. And, I'll be using it for the foreseeable future.
Date published: 2021-03-12
Rated 5 out of 5 by from Turbo tax experience Very easy to navigate through and gave great instructions
Date published: 2021-03-12
Rated 5 out of 5 by from Great experience Its been very easy and convenient to use. I wasn't crazy confused at any point. It was very stepped by step easy to fill out with everything I needed.
Date published: 2021-03-12
All TurboTax® Offerings Reviews - Page 6679
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from excellent fluid and seamless. they found me more deductions than the service i used the years before and more deductions than when I prepared my own taxes.
Date published: 2021-03-12
Rated 5 out of 5 by from Turbo Tax was awesome and easy to navigate Very user friendly program, navigation was simple and direction to find all information was very helpful.
Date published: 2021-03-12
Rated 4 out of 5 by from CD Turbo TAX Major issue when filing/completing the Tax Form. Your interface between Turbo and Microsoft was incompatible and was known by the call help center. We would think that the interface with a third party is critical and that there would be an immediate team working on the problem. All the previous updates had no problems, but this one required Miquel to try a least 4 times and ended up removing Turbo from my computer and reloading it to function properly. Miquel was fantastic to work with given we each have experience in the IT field. However, your staff needs to have a priority rating on issues and especially when it deals with 3rd party software, this should be an emergency project, because it could affect the filing of a return resulting in fines and associated events such as covid checks. How will Microsoft feel when it hears about these problems and customers associated the problems with Microsoft and their performance.
Date published: 2021-03-12
Rated 5 out of 5 by from Good Focus on the product’s features and be specific, ok
Date published: 2021-03-12
Rated 5 out of 5 by from Everything I need to file! TurboTax has grown over the past for few years, offering more products and services for tax filers. It's a comprehensive suite of tools, information, and access to professionals which have me using their software every year.
Date published: 2021-03-12
Rated 5 out of 5 by from hurray for turbo tax Turbo tax has been a help, thank you Turbo Tax. it was a breeze.
Date published: 2021-03-12
Rated 5 out of 5 by from Great I have used turbo tax in the past, but this is the first for the business edition. I felt like it walked me through with ease.
Date published: 2021-03-12
Rated 5 out of 5 by from TurboTax is easy, quick and accurate I've been using TurboTax since 2007. Never looked back at doing it manually, or to a different program. TurboTax is easy, quick and accurate. And, I'll be using it for the foreseeable future.
Date published: 2021-03-12
Rated 5 out of 5 by from Turbo tax experience Very easy to navigate through and gave great instructions
Date published: 2021-03-12
Rated 5 out of 5 by from Great experience Its been very easy and convenient to use. I wasn't crazy confused at any point. It was very stepped by step easy to fill out with everything I needed.
Date published: 2021-03-12
All TurboTax® Offerings Reviews - Page 6679