TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Excellent Service, Knowledgeable Staff The Live Experts are very knowledgeable and friendly. I always feel confident filing after speaking with them.
Date published: 2021-03-12
Rated 5 out of 5 by from Simple way to file Easy to follow, click to efile and print. Would recommend
Date published: 2021-03-12
Rated 5 out of 5 by from I love Turbo Tax I've been using turbo tax for years now and it has never been disappointing.
Date published: 2021-03-12
Rated 5 out of 5 by from So Easy! I use Turbo Tax every year and I swear it gets easier every time.
Date published: 2021-03-12
Rated 5 out of 5 by from Works good The website works fast and good! And is also easy to use.
Date published: 2021-03-12
Rated 5 out of 5 by from So Great! What a blessing We have used Turbo Tax for several years and are always impressed with it. Hope to have it every year. The comparison of tax years, downloading of forms, importing last year, and ease of use make it an awesome tool! Thanks.
Date published: 2021-03-12
Rated 3 out of 5 by from First time doing it by myself Putting in the information is super easy you just basically answer the questions. The only thing I would say can improve is there chat you do not get help right away and they don't answer your questions. Last it should be easier to choose what product you want I started with basic and due to a form I had to do deluxe but it automatically upgraded me to the more expensive deluxe not the cheaper one.
Date published: 2021-03-12
Rated 1 out of 5 by from Too Expensive for a standard deduction I was not given an option to go to a less expensive version , therefore I maynot use Turbo next year
Date published: 2021-03-12
Rated 5 out of 5 by from TurboTax is freaking awesome I love using Turbotax it's super easily and friendly
Date published: 2021-03-12
Rated 4 out of 5 by from Had issues Started with on line version...had issue with not being able to make a single edit. Hours with on line support, couldn't be fixed. Finally a Supervisor said I had to switch to down loaded software version. Have older desktop, having to use download made process very slow. After many years of using Turbo Tax, was first time was not completely happy.
Date published: 2021-03-12
All TurboTax® Offerings Reviews - Page 6627
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Excellent Service, Knowledgeable Staff The Live Experts are very knowledgeable and friendly. I always feel confident filing after speaking with them.
Date published: 2021-03-12
Rated 5 out of 5 by from Simple way to file Easy to follow, click to efile and print. Would recommend
Date published: 2021-03-12
Rated 5 out of 5 by from I love Turbo Tax I've been using turbo tax for years now and it has never been disappointing.
Date published: 2021-03-12
Rated 5 out of 5 by from So Easy! I use Turbo Tax every year and I swear it gets easier every time.
Date published: 2021-03-12
Rated 5 out of 5 by from Works good The website works fast and good! And is also easy to use.
Date published: 2021-03-12
Rated 5 out of 5 by from So Great! What a blessing We have used Turbo Tax for several years and are always impressed with it. Hope to have it every year. The comparison of tax years, downloading of forms, importing last year, and ease of use make it an awesome tool! Thanks.
Date published: 2021-03-12
Rated 3 out of 5 by from First time doing it by myself Putting in the information is super easy you just basically answer the questions. The only thing I would say can improve is there chat you do not get help right away and they don't answer your questions. Last it should be easier to choose what product you want I started with basic and due to a form I had to do deluxe but it automatically upgraded me to the more expensive deluxe not the cheaper one.
Date published: 2021-03-12
Rated 1 out of 5 by from Too Expensive for a standard deduction I was not given an option to go to a less expensive version , therefore I maynot use Turbo next year
Date published: 2021-03-12
Rated 5 out of 5 by from TurboTax is freaking awesome I love using Turbotax it's super easily and friendly
Date published: 2021-03-12
Rated 4 out of 5 by from Had issues Started with on line version...had issue with not being able to make a single edit. Hours with on line support, couldn't be fixed. Finally a Supervisor said I had to switch to down loaded software version. Have older desktop, having to use download made process very slow. After many years of using Turbo Tax, was first time was not completely happy.
Date published: 2021-03-12
All TurboTax® Offerings Reviews - Page 6627