TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Continued Satisfaction with a great product! For many years (at least) 15, Turbo Tax has walked me through tthe tax process with great accuracy and confidence.
Date published: 2022-07-05
Rated 2 out of 5 by from easy but pricey easy to use and helpful, i just hate the price tag for self-employed taxes
Date published: 2022-07-05
Rated 1 out of 5 by from Turbo Tax forgets sent return and it was rejected because of form 1095-A. Turbo tax never asked about this form?
Date published: 2022-07-05
Rated 5 out of 5 by from Turbo Tax is the Best! Every year my experience with Turbo Tax gets better and better. The updates make the tax experience seamless
Date published: 2022-07-05
Rated 3 out of 5 by from First year with issues. My returned was kicked back three times. The Turbotax couldn't fix and no help trying get help from the company
Date published: 2022-07-05
Rated 3 out of 5 by from Not as impressed just did the state return, it looks like I paid too much with the extension but still shows that I owe $. Don't exactly trust the process here as it is a $400 difference.
Date published: 2022-07-04
Rated 5 out of 5 by from awesome great service great job I'm happy how everything worked out
Date published: 2022-07-04
Rated 5 out of 5 by from TurboTax is Reliably Easy To Use, Year After Year! I, have used TurboTax for about ten years, now, and have found it consistently easy to use. One of those years, I did a lot of "day trading" on the stock market, not realizing that the IRS ONLY sees the payouts, not the purchases, when buying and selling stocks. TurboTax was a big help to reduce the four million they SAID I owed, down to a small refund! Happy me! And last year I had an error message that I could not resolve, but when I called for help, TurboTax staff was able to help me resolve the issue. This year (Tax year 2021) went off without a hitch. Great job, you guys!
Date published: 2022-07-04
Rated 3 out of 5 by from Turbo Tax 2021 The product is slower to load and respond than previous versions. Very annoying on the nickname below. I bet what I put in this time will go through
Date published: 2022-07-04
Rated 4 out of 5 by from Good, but better last year Makes taxes easier. However, this version didn't pickup last years W2 info or schedule B information & didn't provide an option to recover it
Date published: 2022-07-04
All TurboTax® Offerings Reviews - Page 6610
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Continued Satisfaction with a great product! For many years (at least) 15, Turbo Tax has walked me through tthe tax process with great accuracy and confidence.
Date published: 2022-07-05
Rated 2 out of 5 by from easy but pricey easy to use and helpful, i just hate the price tag for self-employed taxes
Date published: 2022-07-05
Rated 1 out of 5 by from Turbo Tax forgets sent return and it was rejected because of form 1095-A. Turbo tax never asked about this form?
Date published: 2022-07-05
Rated 5 out of 5 by from Turbo Tax is the Best! Every year my experience with Turbo Tax gets better and better. The updates make the tax experience seamless
Date published: 2022-07-05
Rated 3 out of 5 by from First year with issues. My returned was kicked back three times. The Turbotax couldn't fix and no help trying get help from the company
Date published: 2022-07-05
Rated 3 out of 5 by from Not as impressed just did the state return, it looks like I paid too much with the extension but still shows that I owe $. Don't exactly trust the process here as it is a $400 difference.
Date published: 2022-07-04
Rated 5 out of 5 by from awesome great service great job I'm happy how everything worked out
Date published: 2022-07-04
Rated 5 out of 5 by from TurboTax is Reliably Easy To Use, Year After Year! I, have used TurboTax for about ten years, now, and have found it consistently easy to use. One of those years, I did a lot of "day trading" on the stock market, not realizing that the IRS ONLY sees the payouts, not the purchases, when buying and selling stocks. TurboTax was a big help to reduce the four million they SAID I owed, down to a small refund! Happy me! And last year I had an error message that I could not resolve, but when I called for help, TurboTax staff was able to help me resolve the issue. This year (Tax year 2021) went off without a hitch. Great job, you guys!
Date published: 2022-07-04
Rated 3 out of 5 by from Turbo Tax 2021 The product is slower to load and respond than previous versions. Very annoying on the nickname below. I bet what I put in this time will go through
Date published: 2022-07-04
Rated 4 out of 5 by from Good, but better last year Makes taxes easier. However, this version didn't pickup last years W2 info or schedule B information & didn't provide an option to recover it
Date published: 2022-07-04
All TurboTax® Offerings Reviews - Page 6610