TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Just Perfect Easy to use, I recommend it. And the best thing is a 100% free.
Date published: 2021-03-12
Rated 5 out of 5 by from Awesome! ez peezy very straight forward process. highly recommended
Date published: 2021-03-12
Rated 5 out of 5 by from awesome I didnt know when i filled this out in January that i had to comeback and submit after tax filing season, but i figured it out. Still was easy!!
Date published: 2021-03-12
Rated 3 out of 5 by from Fed went fine, state was another matter The federal filing process went fine but the state of Georgia process had issues. At first it wouldn't even let me file, saying it was waiting on forms and then today, 3 days before due date, the process went into a endless loop and would not allow me to e-file. Ended up just printing the state return out and will mail it.
Date published: 2021-03-12
Rated 5 out of 5 by from Turbo tax It was a dream come true for me. I needed help with my taxes and had a wonderful man to help me.
Date published: 2021-03-12
Rated 2 out of 5 by from Disappointed in one area 1099-S form and instructions were difficult. My parents had sold a time share in a condo and had a 1099-S. Because it was for personal use only, there was no capital gain or loss. I bought the best product you offer because of this. Yet even the Premium Turbo Tax did NOT provide sufficient information. I had to review questions, and tax code for quite awhile to know what to do given that there wasn't a 1099-S under the section for the 1099-B and 1099-S. I'm not happy that I paid so much more for absolutely no benefit.
Date published: 2021-03-12
Rated 5 out of 5 by from Turbo Tax knows taxes!!! When I ran into a snag while doing my taxes, I asked the person was chatting with to call me. She called and walked me through the remaining pages without any hesitation or problems. She was very patient and awesome!!!
Date published: 2021-03-12
Rated 5 out of 5 by from Incredible First Experience with Turbo Tax! The is my first time using Turbo Tax and I was incredibly nervous as I've used someone else for most of my life. Every person that I had communcation with, via phone or chat, were amazing and so patient. I had a bit of breakdown when dealing with some questions and a rep I had talked to made me feel so much better and helped me calm down and understand it's a process. I truly appreciated everyone's assistance, knowledge and patience.
Date published: 2021-03-12
Rated 5 out of 5 by from Turbo Tax is great Since this was my first time using Turbo Tax is was a slow start, but once I got going it was great. William was a great help with the last few questions I had. He got me thru it in a short time and was a very likable guy.
Date published: 2021-03-12
Rated 4 out of 5 by from Great! Very easy to navigate. Hopeful and really useful, an definitely worth the time.
Date published: 2021-03-12
All TurboTax® Offerings Reviews - Page 6598
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Just Perfect Easy to use, I recommend it. And the best thing is a 100% free.
Date published: 2021-03-12
Rated 5 out of 5 by from Awesome! ez peezy very straight forward process. highly recommended
Date published: 2021-03-12
Rated 5 out of 5 by from awesome I didnt know when i filled this out in January that i had to comeback and submit after tax filing season, but i figured it out. Still was easy!!
Date published: 2021-03-12
Rated 3 out of 5 by from Fed went fine, state was another matter The federal filing process went fine but the state of Georgia process had issues. At first it wouldn't even let me file, saying it was waiting on forms and then today, 3 days before due date, the process went into a endless loop and would not allow me to e-file. Ended up just printing the state return out and will mail it.
Date published: 2021-03-12
Rated 5 out of 5 by from Turbo tax It was a dream come true for me. I needed help with my taxes and had a wonderful man to help me.
Date published: 2021-03-12
Rated 2 out of 5 by from Disappointed in one area 1099-S form and instructions were difficult. My parents had sold a time share in a condo and had a 1099-S. Because it was for personal use only, there was no capital gain or loss. I bought the best product you offer because of this. Yet even the Premium Turbo Tax did NOT provide sufficient information. I had to review questions, and tax code for quite awhile to know what to do given that there wasn't a 1099-S under the section for the 1099-B and 1099-S. I'm not happy that I paid so much more for absolutely no benefit.
Date published: 2021-03-12
Rated 5 out of 5 by from Turbo Tax knows taxes!!! When I ran into a snag while doing my taxes, I asked the person was chatting with to call me. She called and walked me through the remaining pages without any hesitation or problems. She was very patient and awesome!!!
Date published: 2021-03-12
Rated 5 out of 5 by from Incredible First Experience with Turbo Tax! The is my first time using Turbo Tax and I was incredibly nervous as I've used someone else for most of my life. Every person that I had communcation with, via phone or chat, were amazing and so patient. I had a bit of breakdown when dealing with some questions and a rep I had talked to made me feel so much better and helped me calm down and understand it's a process. I truly appreciated everyone's assistance, knowledge and patience.
Date published: 2021-03-12
Rated 5 out of 5 by from Turbo Tax is great Since this was my first time using Turbo Tax is was a slow start, but once I got going it was great. William was a great help with the last few questions I had. He got me thru it in a short time and was a very likable guy.
Date published: 2021-03-12
Rated 4 out of 5 by from Great! Very easy to navigate. Hopeful and really useful, an definitely worth the time.
Date published: 2021-03-12
All TurboTax® Offerings Reviews - Page 6598