TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 1 out of 5 by from Too many issues with Turbo Tax this year. Too many issues this year and this is not the usual with just entering information and done. Error, Error and more Errors.
Date published: 2021-03-21
Rated 2 out of 5 by from What a mess This program is terrible. Couldn't get my taxes to file electronically even after spending hours waiting for customer support. Then on my sons taxes, the program added a random form that would be generated and filed for a real property that was never entered in the first place. I will NEVER use this program again.
Date published: 2021-03-21
Rated 4 out of 5 by from Works Well with Some Issues I love the TT interface and interview process. It is annoying to have to pay $45 for another state. The ND state SW is not very sophisticated - especially where a person has multiple K-1s to enter.
Date published: 2021-03-21
Rated 4 out of 5 by from Turbotax is ok Turbotax live reps are usually very knowledgeable and help with questions and the fact that this can be done at reasonable rate with a top tax company gives a lot of credibilty in doing taxes through TurboTax
Date published: 2021-03-21
Rated 3 out of 5 by from Complicated and not user friendly Complicated and not user friendly as compare to Taxact software
Date published: 2021-03-21
Rated 5 out of 5 by from TurboTax is awesome Nice to use....Very thorough....................................................
Date published: 2021-03-21
Rated 5 out of 5 by from Quick and Easy Very simple and fast to just fill in the boxes even on my own
Date published: 2021-03-21
Rated 5 out of 5 by from Turbo tax is the way to go Excellent and simple product, love using it and it really makes a difficult process easy.
Date published: 2021-03-21
Rated 5 out of 5 by from Great Great love it very helpful will do it again next year
Date published: 2021-03-21
Rated 5 out of 5 by from Faster and easier! Instructions and explanations were easy to understand. Whole process seemed faster this year. Love TurboTax!!!
Date published: 2021-03-21
All TurboTax® Offerings Reviews - Page 6597
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Too many issues with Turbo Tax this year. Too many issues this year and this is not the usual with just entering information and done. Error, Error and more Errors.
Date published: 2021-03-21
Rated 2 out of 5 by from What a mess This program is terrible. Couldn't get my taxes to file electronically even after spending hours waiting for customer support. Then on my sons taxes, the program added a random form that would be generated and filed for a real property that was never entered in the first place. I will NEVER use this program again.
Date published: 2021-03-21
Rated 4 out of 5 by from Works Well with Some Issues I love the TT interface and interview process. It is annoying to have to pay $45 for another state. The ND state SW is not very sophisticated - especially where a person has multiple K-1s to enter.
Date published: 2021-03-21
Rated 4 out of 5 by from Turbotax is ok Turbotax live reps are usually very knowledgeable and help with questions and the fact that this can be done at reasonable rate with a top tax company gives a lot of credibilty in doing taxes through TurboTax
Date published: 2021-03-21
Rated 3 out of 5 by from Complicated and not user friendly Complicated and not user friendly as compare to Taxact software
Date published: 2021-03-21
Rated 5 out of 5 by from TurboTax is awesome Nice to use....Very thorough....................................................
Date published: 2021-03-21
Rated 5 out of 5 by from Quick and Easy Very simple and fast to just fill in the boxes even on my own
Date published: 2021-03-21
Rated 5 out of 5 by from Turbo tax is the way to go Excellent and simple product, love using it and it really makes a difficult process easy.
Date published: 2021-03-21
Rated 5 out of 5 by from Great Great love it very helpful will do it again next year
Date published: 2021-03-21
Rated 5 out of 5 by from Faster and easier! Instructions and explanations were easy to understand. Whole process seemed faster this year. Love TurboTax!!!
Date published: 2021-03-21
All TurboTax® Offerings Reviews - Page 6597