TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from So easy Turbo Tax is so easy to use and they explain everything one needs to know what to do.
Date published: 2021-03-14
Rated 5 out of 5 by from VERY EASY WALKED ME THROUGH EVEY STEP...I WILL DEFINITELY USE THEM AGAIN NEXT YEAR.
Date published: 2021-03-14
Rated 5 out of 5 by from Always easy and effortless Easy & Effortless, as always. Never have to worry about any misinformation.
Date published: 2021-03-14
Rated 4 out of 5 by from Turbo Tax is nice it is very helful and easy. if you just follow the steps you will get it done.
Date published: 2021-03-14
Rated 5 out of 5 by from Awesome The help that I get is great. I cant believe how easy this is.. I Love it
Date published: 2021-03-14
Rated 5 out of 5 by from Its awesome Very easy to used. I feel very good doin the taxes by myself
Date published: 2021-03-14
Rated 1 out of 5 by from TurboTax lying to me cost me a month of my time When I decided to file my federal taxes in February, my state did not have the tax forms ready. The TurboTax software assured me that I would be able to file my state taxes as soon as the forms were ready, and that I should go ahead and file my federal returns. 6 weeks later, I still had not received the email the software had promised me, so I checked myself and my state had the forms ready. When I went to efile my state returns, the software refused to file state separately from federal. After two hours on the phone with customer service, I find out that my state won't accept efiled taxes separately from the federal taxes. So, now I get to file my state taxes by mail, despite having been assured by TurboTax that I would be able to file electronically I would expect a company that writes tax software to know something about tax law, but apparently, I would be wrong.
Date published: 2021-03-14
Rated 5 out of 5 by from Easy Breezy Been using TurboTax for a few years now and the format and simplified questions make doing taxes nice and easy!
Date published: 2021-03-14
Rated 5 out of 5 by from Turbo Tax is awesome! Easy, read and click. Look, just saying, very easy.
Date published: 2021-03-14
Rated 5 out of 5 by from Turbo is excellent- very informative Turbo is very informative, easy to understand and get support information by sending questions or sending to contact customer or accounting/tax expert
Date published: 2021-03-14
All TurboTax® Offerings Reviews - Page 6574
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from So easy Turbo Tax is so easy to use and they explain everything one needs to know what to do.
Date published: 2021-03-14
Rated 5 out of 5 by from VERY EASY WALKED ME THROUGH EVEY STEP...I WILL DEFINITELY USE THEM AGAIN NEXT YEAR.
Date published: 2021-03-14
Rated 5 out of 5 by from Always easy and effortless Easy & Effortless, as always. Never have to worry about any misinformation.
Date published: 2021-03-14
Rated 4 out of 5 by from Turbo Tax is nice it is very helful and easy. if you just follow the steps you will get it done.
Date published: 2021-03-14
Rated 5 out of 5 by from Awesome The help that I get is great. I cant believe how easy this is.. I Love it
Date published: 2021-03-14
Rated 5 out of 5 by from Its awesome Very easy to used. I feel very good doin the taxes by myself
Date published: 2021-03-14
Rated 1 out of 5 by from TurboTax lying to me cost me a month of my time When I decided to file my federal taxes in February, my state did not have the tax forms ready. The TurboTax software assured me that I would be able to file my state taxes as soon as the forms were ready, and that I should go ahead and file my federal returns. 6 weeks later, I still had not received the email the software had promised me, so I checked myself and my state had the forms ready. When I went to efile my state returns, the software refused to file state separately from federal. After two hours on the phone with customer service, I find out that my state won't accept efiled taxes separately from the federal taxes. So, now I get to file my state taxes by mail, despite having been assured by TurboTax that I would be able to file electronically I would expect a company that writes tax software to know something about tax law, but apparently, I would be wrong.
Date published: 2021-03-14
Rated 5 out of 5 by from Easy Breezy Been using TurboTax for a few years now and the format and simplified questions make doing taxes nice and easy!
Date published: 2021-03-14
Rated 5 out of 5 by from Turbo Tax is awesome! Easy, read and click. Look, just saying, very easy.
Date published: 2021-03-14
Rated 5 out of 5 by from Turbo is excellent- very informative Turbo is very informative, easy to understand and get support information by sending questions or sending to contact customer or accounting/tax expert
Date published: 2021-03-14
All TurboTax® Offerings Reviews - Page 6574