TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Very Happy I was very happy to pay the fees for Turbo Tax doing a wonderful job.
Date published: 2021-04-01
Rated 5 out of 5 by from TurboTax is AMAZINGGG!!!!! TurboTax made is super easy to file my taxes. It is my first year filing and they made it super easy and efficient. I filed with complete confidence, I will for sure be filing with TurboTax next year!
Date published: 2021-04-01
Rated 5 out of 5 by from Confidence Confidence in filing. Been using Turbo Tax for years.
Date published: 2021-04-01
Rated 5 out of 5 by from Good! It was very easy to understand. I’m glad I chose to use TurboTax again I’m very pleased.
Date published: 2021-04-01
Rated 5 out of 5 by from Turbo Tax is great! This was my first time filing and even though it was supposed to be easy I was a little stressed out so asked for a live agent and I got Mr. Johnathan who is expert of 9 years and he made it so much easier and helped me get my maximum return. Now I know what to do next year. Thank you Johnathan and Thank You Turbo Tax!
Date published: 2021-04-01
Rated 5 out of 5 by from Awesome Easy easy to do didn't take long also explain stuff
Date published: 2021-04-01
Rated 5 out of 5 by from Easy and makes sense Tried something new this year and was happy to come back to Turbo Tax. Easy to use and the way questions are posed makes sense.
Date published: 2021-04-01
Rated 4 out of 5 by from Great Program with a MAJOR Problem! Entering data is easy. Program does a great job. I've used Turbo Tax for years. One serious problem, though. I've always printed out the forms to mail. This year I wanted to e-file just the Federal forms, mail the State return. When I got to the point of "ready to file" I could not find a way to reverse the e-file and create a printable version to mail! (The format is different if you e-file than if you print to mail). I looked and looked for how to make the change - no. I tried reentering from begin of State - no. Ask a question of a real human being - no way! Find the answer in posted QA - didn't have my issue. After about 2 hours of agonizing attempts, I finally had to go ahead and pay $25 to e-file the state return. I'm really angry!!! Though I like Turbo Tax, this might mean I'll have to use another program next year. Hello Block?
Date published: 2021-04-01
Rated 5 out of 5 by from Great experience TurboTax made is easy for me to navigate my taxes and shows my refund right away. My experience with Turbo tax is very much recommended
Date published: 2021-04-01
Rated 4 out of 5 by from Turbo Tax is good BUT I have used Turbo Tax for many years. This year I had an easier time. No troublesome errors having to do with arcane stuff such as Schedule E and Form K1 which are always puzzling to me. My main complaint since day 1 is about itemized charity contributions. I make small contributions to at least 150 charities. The list is not the same every year. Organizations go in and out. Turbo Tax does not create one file of charities to which contributions have been made. I has the original file from 10 years ago and then 9 subsequent alphabets of yearly new charities. I was a computer programmer for 15 years. I would have been fired for sloppiness and laziness like this.. Wake up and give the customers some service please!
Date published: 2021-04-01
All TurboTax® Offerings Reviews - Page 6563
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very Happy I was very happy to pay the fees for Turbo Tax doing a wonderful job.
Date published: 2021-04-01
Rated 5 out of 5 by from TurboTax is AMAZINGGG!!!!! TurboTax made is super easy to file my taxes. It is my first year filing and they made it super easy and efficient. I filed with complete confidence, I will for sure be filing with TurboTax next year!
Date published: 2021-04-01
Rated 5 out of 5 by from Confidence Confidence in filing. Been using Turbo Tax for years.
Date published: 2021-04-01
Rated 5 out of 5 by from Good! It was very easy to understand. I’m glad I chose to use TurboTax again I’m very pleased.
Date published: 2021-04-01
Rated 5 out of 5 by from Turbo Tax is great! This was my first time filing and even though it was supposed to be easy I was a little stressed out so asked for a live agent and I got Mr. Johnathan who is expert of 9 years and he made it so much easier and helped me get my maximum return. Now I know what to do next year. Thank you Johnathan and Thank You Turbo Tax!
Date published: 2021-04-01
Rated 5 out of 5 by from Awesome Easy easy to do didn't take long also explain stuff
Date published: 2021-04-01
Rated 5 out of 5 by from Easy and makes sense Tried something new this year and was happy to come back to Turbo Tax. Easy to use and the way questions are posed makes sense.
Date published: 2021-04-01
Rated 4 out of 5 by from Great Program with a MAJOR Problem! Entering data is easy. Program does a great job. I've used Turbo Tax for years. One serious problem, though. I've always printed out the forms to mail. This year I wanted to e-file just the Federal forms, mail the State return. When I got to the point of "ready to file" I could not find a way to reverse the e-file and create a printable version to mail! (The format is different if you e-file than if you print to mail). I looked and looked for how to make the change - no. I tried reentering from begin of State - no. Ask a question of a real human being - no way! Find the answer in posted QA - didn't have my issue. After about 2 hours of agonizing attempts, I finally had to go ahead and pay $25 to e-file the state return. I'm really angry!!! Though I like Turbo Tax, this might mean I'll have to use another program next year. Hello Block?
Date published: 2021-04-01
Rated 5 out of 5 by from Great experience TurboTax made is easy for me to navigate my taxes and shows my refund right away. My experience with Turbo tax is very much recommended
Date published: 2021-04-01
Rated 4 out of 5 by from Turbo Tax is good BUT I have used Turbo Tax for many years. This year I had an easier time. No troublesome errors having to do with arcane stuff such as Schedule E and Form K1 which are always puzzling to me. My main complaint since day 1 is about itemized charity contributions. I make small contributions to at least 150 charities. The list is not the same every year. Organizations go in and out. Turbo Tax does not create one file of charities to which contributions have been made. I has the original file from 10 years ago and then 9 subsequent alphabets of yearly new charities. I was a computer programmer for 15 years. I would have been fired for sloppiness and laziness like this.. Wake up and give the customers some service please!
Date published: 2021-04-01
All TurboTax® Offerings Reviews - Page 6563