TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from TurboTax is very helpful TurboTax keeps things simple, and really helps you through the process with the suppplemental information it provides.
Date published: 2022-02-27
Rated 5 out of 5 by from free I like that it is free and they have you on file from before
Date published: 2022-02-27
Rated 5 out of 5 by from Love Turbo Tax Have used Turbo Tax for over 12 years now, never had an issue and makes taxes easier!
Date published: 2022-02-27
Rated 2 out of 5 by from Price too high Price too high. Price too high.Price too high.Price too high
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax Fast and Easy Turbo Tax Great product easy to use checks all areas to receive refunds correctly.
Date published: 2022-02-27
Rated 5 out of 5 by from Taxes 2021 filing Easy, informative and I have used Turbo for many years!
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo tax is great They helped me point out what I was missing to finish up my taxes.
Date published: 2022-02-27
Rated 1 out of 5 by from Turbo Tax is over priced Turbo Tax is not upfront about their charges. You finish inputting your information and then they include these hidden fees like and extra $39 to file both your state and federal together when it said just $39 upfront. This was a great services as a college student, but now it is overpriced for the support you get. This is frustrating as they have you over the barrel as you already spent so much time and effort. Very very frustrating. I dread this process.
Date published: 2022-02-27
Rated 4 out of 5 by from Great as always, but with one glitch I rely on TurboTax to file my federal and state taxes. As I completed my returns, I was surprised to find I was being charged $20 for a "Maximum Refund Guarantee." What? I did an internet search to find out what this fee was for and how to remove it. The instructions for deletion from TurboTax were not helpful. Finally, as I continued the process, I found out that if I paid by credit or debit card, I would not be charged this fee. It would have been nice to have been informed about that so I would not have had to spend time on the internet trying to find out how to avoid this fee.
Date published: 2022-02-27
Rated 4 out of 5 by from Very Helpful! Turbotax is a grat service. I was very pleased with the professionalism of the LIVE expert.Their response was very timely and they were very knowledgeable.
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6555
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is very helpful TurboTax keeps things simple, and really helps you through the process with the suppplemental information it provides.
Date published: 2022-02-27
Rated 5 out of 5 by from free I like that it is free and they have you on file from before
Date published: 2022-02-27
Rated 5 out of 5 by from Love Turbo Tax Have used Turbo Tax for over 12 years now, never had an issue and makes taxes easier!
Date published: 2022-02-27
Rated 2 out of 5 by from Price too high Price too high. Price too high.Price too high.Price too high
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax Fast and Easy Turbo Tax Great product easy to use checks all areas to receive refunds correctly.
Date published: 2022-02-27
Rated 5 out of 5 by from Taxes 2021 filing Easy, informative and I have used Turbo for many years!
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo tax is great They helped me point out what I was missing to finish up my taxes.
Date published: 2022-02-27
Rated 1 out of 5 by from Turbo Tax is over priced Turbo Tax is not upfront about their charges. You finish inputting your information and then they include these hidden fees like and extra $39 to file both your state and federal together when it said just $39 upfront. This was a great services as a college student, but now it is overpriced for the support you get. This is frustrating as they have you over the barrel as you already spent so much time and effort. Very very frustrating. I dread this process.
Date published: 2022-02-27
Rated 4 out of 5 by from Great as always, but with one glitch I rely on TurboTax to file my federal and state taxes. As I completed my returns, I was surprised to find I was being charged $20 for a "Maximum Refund Guarantee." What? I did an internet search to find out what this fee was for and how to remove it. The instructions for deletion from TurboTax were not helpful. Finally, as I continued the process, I found out that if I paid by credit or debit card, I would not be charged this fee. It would have been nice to have been informed about that so I would not have had to spend time on the internet trying to find out how to avoid this fee.
Date published: 2022-02-27
Rated 4 out of 5 by from Very Helpful! Turbotax is a grat service. I was very pleased with the professionalism of the LIVE expert.Their response was very timely and they were very knowledgeable.
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6555