TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Affordable and Accurate! I was able to get this done in an hour. Im a very busy women 3 kids and and a fulltime job. Im so pleased with the setup and helpfull hints to get through my tax preparation. Thank you Turbo Tax.
Date published: 2022-02-26
Rated 5 out of 5 by from very thorough Went really quick and easy to enter. Have your information handy.
Date published: 2022-02-26
Rated 4 out of 5 by from awesome its awesome its so easy and happy to do it every year
Date published: 2022-02-26
Rated 5 out of 5 by from TurboTax is great Michelle was great and she helped me with every question I had
Date published: 2022-02-26
Rated 5 out of 5 by from Turbo Tax is fast and easy! Turbo Tax is user friendly even for those of us that are not 'numbers' people!
Date published: 2022-02-26
Rated 1 out of 5 by from NOT AS GOOD AS IT USE TO BE Had so many issues with filing my returns but my biggest issue is the price i was charged and turbo tax not being transparent with the prices . i entered a service code it showed it was applied and thinking I would see total charges and discounts before I was charged . i hit the continue button only to find out my discount was not applied and I also was charged more fees/tax to make the total price even higher. I would think it be very helpful to know exactly all taxes and fee,discounts before you payment goes through im very disappointed and for this reason im not sure i will be using turbo tax again and ive been using this service since 2015 or longer .
Date published: 2022-02-26
Rated 5 out of 5 by from TurboTax is Consistently Accurate I have used TurboTax for more than 20 years in all its evolutions. Every year has been easy and accurate.
Date published: 2022-02-26
Rated 5 out of 5 by from First timer! First time using Turbotax and had a good experience!
Date published: 2022-02-26
Rated 5 out of 5 by from Great service for 5 years! The live chat! He was very patient with me and explained the issues thoroughly.
Date published: 2022-02-26
Rated 5 out of 5 by from John at Turbo Tax is amazing This was my first time usiung Turbo Tax and john made it so easy
Date published: 2022-02-26
All TurboTax® Offerings Reviews - Page 6545
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Affordable and Accurate! I was able to get this done in an hour. Im a very busy women 3 kids and and a fulltime job. Im so pleased with the setup and helpfull hints to get through my tax preparation. Thank you Turbo Tax.
Date published: 2022-02-26
Rated 5 out of 5 by from very thorough Went really quick and easy to enter. Have your information handy.
Date published: 2022-02-26
Rated 4 out of 5 by from awesome its awesome its so easy and happy to do it every year
Date published: 2022-02-26
Rated 5 out of 5 by from TurboTax is great Michelle was great and she helped me with every question I had
Date published: 2022-02-26
Rated 5 out of 5 by from Turbo Tax is fast and easy! Turbo Tax is user friendly even for those of us that are not 'numbers' people!
Date published: 2022-02-26
Rated 1 out of 5 by from NOT AS GOOD AS IT USE TO BE Had so many issues with filing my returns but my biggest issue is the price i was charged and turbo tax not being transparent with the prices . i entered a service code it showed it was applied and thinking I would see total charges and discounts before I was charged . i hit the continue button only to find out my discount was not applied and I also was charged more fees/tax to make the total price even higher. I would think it be very helpful to know exactly all taxes and fee,discounts before you payment goes through im very disappointed and for this reason im not sure i will be using turbo tax again and ive been using this service since 2015 or longer .
Date published: 2022-02-26
Rated 5 out of 5 by from TurboTax is Consistently Accurate I have used TurboTax for more than 20 years in all its evolutions. Every year has been easy and accurate.
Date published: 2022-02-26
Rated 5 out of 5 by from First timer! First time using Turbotax and had a good experience!
Date published: 2022-02-26
Rated 5 out of 5 by from Great service for 5 years! The live chat! He was very patient with me and explained the issues thoroughly.
Date published: 2022-02-26
Rated 5 out of 5 by from John at Turbo Tax is amazing This was my first time usiung Turbo Tax and john made it so easy
Date published: 2022-02-26
All TurboTax® Offerings Reviews - Page 6545