TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 4 out of 5 by from Mostly Good The first time I did my taxes there was some missing information, and I had many questions. The 2nd time around it was much easier, and I blew right through it. It simplifies things and you're not sitting there for hours working on it. Much better than doing totally on your own like before. And cheaper than going to an accountant.
Date published: 2022-02-27
Rated 5 out of 5 by from Easy to Navigate This is my 7th tax filing with Turbo. Its honestly great, it walks you through each item. I don't know that i can ever go back to how I used to file.
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Review used Turbo for years. For "needs review" item you might offer some hints on what specifically needs work.
Date published: 2022-02-27
Rated 5 out of 5 by from Excellent Very easy to do on doing taxes will return next year.
Date published: 2022-02-27
Rated 5 out of 5 by from Awesome support The Turbo Expert Was Very Helpful. He explained clearly why I was receiving the return that I was Receiving
Date published: 2022-02-27
Rated 5 out of 5 by from Super Easy and Convenient Information is stored from year to year, so you don't have to fill in each year. You can start/stop/do as much as you want when you want. I love it!!
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax continues to impress As in past years, step by step leads you through the process of entering all income (W2, 1099 DIV, 1099B, SSI, 1099R, etc.), followed by eligible deductions (mortgage interest, state and local taxes, any estimated taxes paid, charitable contributions, etc.) and determining your best deduction (standard or itemized). Goes on to your state return (if appropriate) with the same step by step as appropriate to your state. After each set of forms (federal then state) it performs a review and flags any issues to be dealt with before handling the method to pay for the filings (state and federal), how to handle your refund/tax due (direct deposit/debit, check, etc.) and finally electronically filing all the forms with status updates as to filing status (both email and text message if you want).
Date published: 2022-02-27
Rated 3 out of 5 by from TurboTax is the best option I have used TurboTax for the past 4 years. It is by far the easiest site to use for taxes and, as a young adult, I really appreciate the simplicity. However, there always comes to a point in my tax return where TurboTax informs me that I need to pay them to continue. There is no back button. I consider this shady and slimy. But I don't have another option. So I will continue using TurboTax every year until something better or more honest comes along.
Date published: 2022-02-27
Rated 5 out of 5 by from Turbox Tax is Super Easy to File Good customer service and easy to file ,Highly recommend that
Date published: 2022-02-27
Rated 5 out of 5 by from SMOOTH SAILING TO MY RETURN$$$ IT WENT NICE AND SMOOTH! EVERY SINGLE QUESTION THEY ASK HAS A DETAILED EXPLANATION AS TO WHERE TO FIND THE ANSWERE AND WHY THE GOVERMENT NEEDS TO KNOW. ILL BE SEEING YA'LL NEXT YEAR!
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6502
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Mostly Good The first time I did my taxes there was some missing information, and I had many questions. The 2nd time around it was much easier, and I blew right through it. It simplifies things and you're not sitting there for hours working on it. Much better than doing totally on your own like before. And cheaper than going to an accountant.
Date published: 2022-02-27
Rated 5 out of 5 by from Easy to Navigate This is my 7th tax filing with Turbo. Its honestly great, it walks you through each item. I don't know that i can ever go back to how I used to file.
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Review used Turbo for years. For "needs review" item you might offer some hints on what specifically needs work.
Date published: 2022-02-27
Rated 5 out of 5 by from Excellent Very easy to do on doing taxes will return next year.
Date published: 2022-02-27
Rated 5 out of 5 by from Awesome support The Turbo Expert Was Very Helpful. He explained clearly why I was receiving the return that I was Receiving
Date published: 2022-02-27
Rated 5 out of 5 by from Super Easy and Convenient Information is stored from year to year, so you don't have to fill in each year. You can start/stop/do as much as you want when you want. I love it!!
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax continues to impress As in past years, step by step leads you through the process of entering all income (W2, 1099 DIV, 1099B, SSI, 1099R, etc.), followed by eligible deductions (mortgage interest, state and local taxes, any estimated taxes paid, charitable contributions, etc.) and determining your best deduction (standard or itemized). Goes on to your state return (if appropriate) with the same step by step as appropriate to your state. After each set of forms (federal then state) it performs a review and flags any issues to be dealt with before handling the method to pay for the filings (state and federal), how to handle your refund/tax due (direct deposit/debit, check, etc.) and finally electronically filing all the forms with status updates as to filing status (both email and text message if you want).
Date published: 2022-02-27
Rated 3 out of 5 by from TurboTax is the best option I have used TurboTax for the past 4 years. It is by far the easiest site to use for taxes and, as a young adult, I really appreciate the simplicity. However, there always comes to a point in my tax return where TurboTax informs me that I need to pay them to continue. There is no back button. I consider this shady and slimy. But I don't have another option. So I will continue using TurboTax every year until something better or more honest comes along.
Date published: 2022-02-27
Rated 5 out of 5 by from Turbox Tax is Super Easy to File Good customer service and easy to file ,Highly recommend that
Date published: 2022-02-27
Rated 5 out of 5 by from SMOOTH SAILING TO MY RETURN$$$ IT WENT NICE AND SMOOTH! EVERY SINGLE QUESTION THEY ASK HAS A DETAILED EXPLANATION AS TO WHERE TO FIND THE ANSWERE AND WHY THE GOVERMENT NEEDS TO KNOW. ILL BE SEEING YA'LL NEXT YEAR!
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6502