TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Student
Rated 3 out of 5 by from Authorization hangs if zoom setting over 100 pct Took an hour on-line to find out how to get the authorization to process. Thanks to google was able to figure out the display zoom setting of my screen was the issue. Intuit site no use. I get that you want to stop piracy but you almost lost a paying customer who has used the product for many years. e-file for NJ was goofy requiring print of forms to pdf to attach to efile. All this is already in ttax so why?
Date published: 2021-03-14
Rated 5 out of 5 by from Turbo Tax is the best I have been using Turbo tax for some 30 plus years now and the program just gets easier to use each year. Great for home and Business I wouldn't use anything else.
Date published: 2021-03-14
Rated 5 out of 5 by from turbo tax My great experience with turbo tax was very helpful and useful.
Date published: 2021-03-14
Rated 5 out of 5 by from turbo tax is awsome it was easy, my first time filing taxes as super easy.
Date published: 2021-03-14
Rated 2 out of 5 by from Problems that could not be resolved disallowing I had to file by mail because of a bug in your software that I could not get resolved with your support on the phone. They reported it was a bug and I ended up having to print and mail my return as a result. The problem was that for some reason it was requiring me to have a form 4797 even though I did not dispose of any property. I will have to rethink next years tax filing methods.
Date published: 2021-03-14
Rated 4 out of 5 by from Very easy to follow Fast, convenient and safe. There's always someone to help you, a professional CPA!
Date published: 2021-03-14
Rated 1 out of 5 by from can't afford to purchase new computer to continue my computer is maxed out at 10.14 and will have to purchase a new computer to continue with turbotax
Date published: 2021-03-14
Rated 5 out of 5 by from Great experience! I had the great pleasure of walking through my taxes with a live agent! She was absolutely amazing!! She was very patient with a great deal of knowledge about taxes and the turbo tax system! I felt that I was in good hands with a very competent person!
Date published: 2021-03-14
Rated 5 out of 5 by from TurboTax is Great So easy to use! Quick and easy! I highly recommend!
Date published: 2021-03-14
Rated 5 out of 5 by from do this.. so easy always the BEST tax filing experience. Use Turbo Tax. U won't regret it
Date published: 2021-03-14
All TurboTax® Offerings Reviews - Page 6494
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Authorization hangs if zoom setting over 100 pct Took an hour on-line to find out how to get the authorization to process. Thanks to google was able to figure out the display zoom setting of my screen was the issue. Intuit site no use. I get that you want to stop piracy but you almost lost a paying customer who has used the product for many years. e-file for NJ was goofy requiring print of forms to pdf to attach to efile. All this is already in ttax so why?
Date published: 2021-03-14
Rated 5 out of 5 by from Turbo Tax is the best I have been using Turbo tax for some 30 plus years now and the program just gets easier to use each year. Great for home and Business I wouldn't use anything else.
Date published: 2021-03-14
Rated 5 out of 5 by from turbo tax My great experience with turbo tax was very helpful and useful.
Date published: 2021-03-14
Rated 5 out of 5 by from turbo tax is awsome it was easy, my first time filing taxes as super easy.
Date published: 2021-03-14
Rated 2 out of 5 by from Problems that could not be resolved disallowing I had to file by mail because of a bug in your software that I could not get resolved with your support on the phone. They reported it was a bug and I ended up having to print and mail my return as a result. The problem was that for some reason it was requiring me to have a form 4797 even though I did not dispose of any property. I will have to rethink next years tax filing methods.
Date published: 2021-03-14
Rated 4 out of 5 by from Very easy to follow Fast, convenient and safe. There's always someone to help you, a professional CPA!
Date published: 2021-03-14
Rated 1 out of 5 by from can't afford to purchase new computer to continue my computer is maxed out at 10.14 and will have to purchase a new computer to continue with turbotax
Date published: 2021-03-14
Rated 5 out of 5 by from Great experience! I had the great pleasure of walking through my taxes with a live agent! She was absolutely amazing!! She was very patient with a great deal of knowledge about taxes and the turbo tax system! I felt that I was in good hands with a very competent person!
Date published: 2021-03-14
Rated 5 out of 5 by from TurboTax is Great So easy to use! Quick and easy! I highly recommend!
Date published: 2021-03-14
Rated 5 out of 5 by from do this.. so easy always the BEST tax filing experience. Use Turbo Tax. U won't regret it
Date published: 2021-03-14
All TurboTax® Offerings Reviews - Page 6494