TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Turbo tax is easy to use Had a few issues and tax experts were not able to assist; however, finally figured things out.
Date published: 2022-04-08
Rated 5 out of 5 by from Easy to Use This is my 4th year using TurboTax and it was super easy. I followed the prompts and keyed in the info that was requested. For any form that I had and didn't know where to populate it, I used the search box and it took me directly to the spot.
Date published: 2022-04-08
Rated 5 out of 5 by from TurboTax is Great!! This is my 8th consecutive year filing with TurboTax. Their program is awesome; it's easy to understand and follow along with the step-by-step instructions.
Date published: 2022-04-08
Rated 4 out of 5 by from good life help short wait time to talk to experienced, helpful, friendly tax accountants
Date published: 2022-04-08
Rated 1 out of 5 by from suuuucks!!!! I need to fight everything. It doesn't seem to know the difference betweeent a 1099-misc (not taxable for SE) and a 1099-NEC this list goes on and on
Date published: 2022-04-08
Rated 5 out of 5 by from Turbo Tax is Fantastic !! Always use Turbo Tax it so easy and well organized
Date published: 2022-04-08
Rated 3 out of 5 by from Updates are needed for 2022 Version Great success in 2019 and 2020, but 2021 Turbotax changed a lot. The biggest issue is that I got stuck on screens, turned out I needed to use the tab button to get to the bottom of the page to get the continue icon to click on. What a pain. It took me over 8 hours to do my taxes and in previous years, it was much faster.
Date published: 2022-04-08
Rated 4 out of 5 by from Simple It's simple and easy to go through everything. The provide good explanations when you have questions
Date published: 2022-04-08
Rated 4 out of 5 by from Mostly Awesome There are still some areas that have not been simplified for the average person to understand. I don't believe I needed to file a return this year but Turbotax will never tell you this information, I assume it is set up this way so Turbotax always gets paid. Set it up so we can know this for a $5.00 fee and a simple printout that explains why for audits.
Date published: 2022-04-08
Rated 3 out of 5 by from Wasn't Not Free Was told it was free, then I had to pay $54. Doesn't seem right.
Date published: 2022-04-08
All TurboTax® Offerings Reviews - Page 6494
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo tax is easy to use Had a few issues and tax experts were not able to assist; however, finally figured things out.
Date published: 2022-04-08
Rated 5 out of 5 by from Easy to Use This is my 4th year using TurboTax and it was super easy. I followed the prompts and keyed in the info that was requested. For any form that I had and didn't know where to populate it, I used the search box and it took me directly to the spot.
Date published: 2022-04-08
Rated 5 out of 5 by from TurboTax is Great!! This is my 8th consecutive year filing with TurboTax. Their program is awesome; it's easy to understand and follow along with the step-by-step instructions.
Date published: 2022-04-08
Rated 4 out of 5 by from good life help short wait time to talk to experienced, helpful, friendly tax accountants
Date published: 2022-04-08
Rated 1 out of 5 by from suuuucks!!!! I need to fight everything. It doesn't seem to know the difference betweeent a 1099-misc (not taxable for SE) and a 1099-NEC this list goes on and on
Date published: 2022-04-08
Rated 5 out of 5 by from Turbo Tax is Fantastic !! Always use Turbo Tax it so easy and well organized
Date published: 2022-04-08
Rated 3 out of 5 by from Updates are needed for 2022 Version Great success in 2019 and 2020, but 2021 Turbotax changed a lot. The biggest issue is that I got stuck on screens, turned out I needed to use the tab button to get to the bottom of the page to get the continue icon to click on. What a pain. It took me over 8 hours to do my taxes and in previous years, it was much faster.
Date published: 2022-04-08
Rated 4 out of 5 by from Simple It's simple and easy to go through everything. The provide good explanations when you have questions
Date published: 2022-04-08
Rated 4 out of 5 by from Mostly Awesome There are still some areas that have not been simplified for the average person to understand. I don't believe I needed to file a return this year but Turbotax will never tell you this information, I assume it is set up this way so Turbotax always gets paid. Set it up so we can know this for a $5.00 fee and a simple printout that explains why for audits.
Date published: 2022-04-08
Rated 3 out of 5 by from Wasn't Not Free Was told it was free, then I had to pay $54. Doesn't seem right.
Date published: 2022-04-08
All TurboTax® Offerings Reviews - Page 6494