TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from TURBO TAX IS AWESOME I USE IT EVERY YEAR WITHOUT FAIL LOVE HOW EASY IT IS
Date published: 2022-02-27
Rated 4 out of 5 by from Not All Premiers Are Created Equal I chose Turbo Tax Premier this year because I had bought and sold some crypto; however, I discovered that the CD/Download copy of the software does not support cryptocurrency import from Robinhood even though it claims to support it. What I found out was that only the Premier edition of Turbo Tax Online supports cryptocurrency import. It's not a deal breaker, but now I have to mail in an additional form with my one line of cryptocurrency transactions which is a silly inconvenience. It was able to import my Robinhood Securities just fine, so it's puzzling that they do not support Robinhood Crypto. It would be a nice enhancement if they could include that functionality next year.
Date published: 2022-02-27
Rated 4 out of 5 by from all is great EXCEPT can't download 1099 info Still can't download 1099 info with TruboTax Business. other than a great product.
Date published: 2022-02-27
Rated 5 out of 5 by from Very easy Love Turbo tax.... very easy to use and quick Cant wait to use it again next year!!
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo tax was wonderful This is my first time doing taxes This was very easy and highly recommend to anyone with simple w2 return
Date published: 2022-02-27
Rated 5 out of 5 by from Awesome service! Turbo tax is a great service and easy to use with assistance provided throughout the entire process!
Date published: 2022-02-27
Rated 4 out of 5 by from Nearly 30 years of success! I had questions about the qualified energy efficient furnace that I didn't receive satisfactory answers for. Also, the worksheet for estimating tax withholding (W-4) didn't work correctly, and I couldn't change it manually. It asked for estimated tax withholding for the year, then put that number in the tax withholding so far box on the worksheet, resulting in an estimated number that was incorrect
Date published: 2022-02-27
Rated 5 out of 5 by from TurboTax is truly awesome Easy to use. Pretty straight forward. I love it. I will be doing my own taxes going forward.
Date published: 2022-02-27
Rated 5 out of 5 by from I loved it Mr. James did a wonderful job.im super pleased with customer service
Date published: 2022-02-27
Rated 3 out of 5 by from Makes you keep re-entering same information I get Turbo Tax so that I auto-transfer my information. This is the second year where it asked if I wanted to us all the account details, Drivers License details, and other information from last year, and then it asks for them again anyway. Went file state, it asked if I wanted to use the same account that I just RE-ENTERED for federal, and then prompted for all the information again. If I wanted to re-enter most of that information, I would just do the dang form by hand or directly on the IRS site, not pay $90 each year for Turbotax.
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6486
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TURBO TAX IS AWESOME I USE IT EVERY YEAR WITHOUT FAIL LOVE HOW EASY IT IS
Date published: 2022-02-27
Rated 4 out of 5 by from Not All Premiers Are Created Equal I chose Turbo Tax Premier this year because I had bought and sold some crypto; however, I discovered that the CD/Download copy of the software does not support cryptocurrency import from Robinhood even though it claims to support it. What I found out was that only the Premier edition of Turbo Tax Online supports cryptocurrency import. It's not a deal breaker, but now I have to mail in an additional form with my one line of cryptocurrency transactions which is a silly inconvenience. It was able to import my Robinhood Securities just fine, so it's puzzling that they do not support Robinhood Crypto. It would be a nice enhancement if they could include that functionality next year.
Date published: 2022-02-27
Rated 4 out of 5 by from all is great EXCEPT can't download 1099 info Still can't download 1099 info with TruboTax Business. other than a great product.
Date published: 2022-02-27
Rated 5 out of 5 by from Very easy Love Turbo tax.... very easy to use and quick Cant wait to use it again next year!!
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo tax was wonderful This is my first time doing taxes This was very easy and highly recommend to anyone with simple w2 return
Date published: 2022-02-27
Rated 5 out of 5 by from Awesome service! Turbo tax is a great service and easy to use with assistance provided throughout the entire process!
Date published: 2022-02-27
Rated 4 out of 5 by from Nearly 30 years of success! I had questions about the qualified energy efficient furnace that I didn't receive satisfactory answers for. Also, the worksheet for estimating tax withholding (W-4) didn't work correctly, and I couldn't change it manually. It asked for estimated tax withholding for the year, then put that number in the tax withholding so far box on the worksheet, resulting in an estimated number that was incorrect
Date published: 2022-02-27
Rated 5 out of 5 by from TurboTax is truly awesome Easy to use. Pretty straight forward. I love it. I will be doing my own taxes going forward.
Date published: 2022-02-27
Rated 5 out of 5 by from I loved it Mr. James did a wonderful job.im super pleased with customer service
Date published: 2022-02-27
Rated 3 out of 5 by from Makes you keep re-entering same information I get Turbo Tax so that I auto-transfer my information. This is the second year where it asked if I wanted to us all the account details, Drivers License details, and other information from last year, and then it asks for them again anyway. Went file state, it asked if I wanted to use the same account that I just RE-ENTERED for federal, and then prompted for all the information again. If I wanted to re-enter most of that information, I would just do the dang form by hand or directly on the IRS site, not pay $90 each year for Turbotax.
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6486