TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Turbo Tax makes it easy Every year I dread doing my taxes, but Turbo Tax makes it so easy that once I start, it's quick, easy and painless. The process is always a lot quicker and even with my additional incomes and deductions, it's easy enough to follow and ensure accuracy.
Date published: 2021-03-14
Rated 5 out of 5 by from TurboTax is excellent I had the best experience with TurboTax this year.
Date published: 2021-03-14
Rated 5 out of 5 by from fast and easy I've used turbo tax for years and I have never had a problem.
Date published: 2021-03-14
Rated 5 out of 5 by from Turbo Tax is for me from now on!! Turbo Tax was very easy to navigate. When you do have any questions there is live support to talk to. I had a specialist contact me within 15 minutes. She was very kind and answered all my questions I had.
Date published: 2021-03-14
Rated 4 out of 5 by from I like being walked through tax filing Henry was my expert, and he was patient and helpful. He even talked with someone else to figure out why my state form needed "fixing". Turns out it's my state that's the problem. Not TurboTax and not me. I was still able to efile my Federal return and save the state for now.
Date published: 2021-03-14
Rated 5 out of 5 by from Easy to use This was my first time filing and the directions were easy to read and the site was very easy use!
Date published: 2021-03-14
Rated 5 out of 5 by from super easy and fast This was the easiest way for me to get Everything filed in the matter of 10 minutes. And they also got my Stimulus money that I missed last go around
Date published: 2021-03-14
Rated 5 out of 5 by from Reliable tax preparation Have used TurboTax over the years. Has always served me well. Thank you
Date published: 2021-03-14
Rated 5 out of 5 by from Turbo Tax is great It was easy to use and efficient. It made doing my taxes so clear.
Date published: 2021-03-14
Rated 4 out of 5 by from Dependable but starting to charge too much... As a customer, I've utilized Turbo Tax for 8 years now. It's a great tax assistant. But the additional fees and insistent reminders of upgrading to a better Turbo Tax program...of course for a fee...has soured me. Their piece of the pie is getting larger every year. So riddle me this...why not go back to basic, better, best. But at least give us the option of not needing all of the add-ons associated with using Turbo Tax, like Credit Karma. Turbo Tax works great but their fees add up. There used to be coupons and discounts for returning customers...what's happened to any discounts? Any incentive for returning year after year? Instead, as a loyal customer, I'm now paying $177 to e-file, $89 for Federal, $49 fee for e-filing State as well as that $39 fee for choosing the pay with your Federal return rather than out of pocket beforehand...but at least my 2020 taxes are filed...best of luck out there...
Date published: 2021-03-14
All TurboTax® Offerings Reviews - Page 6461
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax makes it easy Every year I dread doing my taxes, but Turbo Tax makes it so easy that once I start, it's quick, easy and painless. The process is always a lot quicker and even with my additional incomes and deductions, it's easy enough to follow and ensure accuracy.
Date published: 2021-03-14
Rated 5 out of 5 by from TurboTax is excellent I had the best experience with TurboTax this year.
Date published: 2021-03-14
Rated 5 out of 5 by from fast and easy I've used turbo tax for years and I have never had a problem.
Date published: 2021-03-14
Rated 5 out of 5 by from Turbo Tax is for me from now on!! Turbo Tax was very easy to navigate. When you do have any questions there is live support to talk to. I had a specialist contact me within 15 minutes. She was very kind and answered all my questions I had.
Date published: 2021-03-14
Rated 4 out of 5 by from I like being walked through tax filing Henry was my expert, and he was patient and helpful. He even talked with someone else to figure out why my state form needed "fixing". Turns out it's my state that's the problem. Not TurboTax and not me. I was still able to efile my Federal return and save the state for now.
Date published: 2021-03-14
Rated 5 out of 5 by from Easy to use This was my first time filing and the directions were easy to read and the site was very easy use!
Date published: 2021-03-14
Rated 5 out of 5 by from super easy and fast This was the easiest way for me to get Everything filed in the matter of 10 minutes. And they also got my Stimulus money that I missed last go around
Date published: 2021-03-14
Rated 5 out of 5 by from Reliable tax preparation Have used TurboTax over the years. Has always served me well. Thank you
Date published: 2021-03-14
Rated 5 out of 5 by from Turbo Tax is great It was easy to use and efficient. It made doing my taxes so clear.
Date published: 2021-03-14
Rated 4 out of 5 by from Dependable but starting to charge too much... As a customer, I've utilized Turbo Tax for 8 years now. It's a great tax assistant. But the additional fees and insistent reminders of upgrading to a better Turbo Tax program...of course for a fee...has soured me. Their piece of the pie is getting larger every year. So riddle me this...why not go back to basic, better, best. But at least give us the option of not needing all of the add-ons associated with using Turbo Tax, like Credit Karma. Turbo Tax works great but their fees add up. There used to be coupons and discounts for returning customers...what's happened to any discounts? Any incentive for returning year after year? Instead, as a loyal customer, I'm now paying $177 to e-file, $89 for Federal, $49 fee for e-filing State as well as that $39 fee for choosing the pay with your Federal return rather than out of pocket beforehand...but at least my 2020 taxes are filed...best of luck out there...
Date published: 2021-03-14
All TurboTax® Offerings Reviews - Page 6461