TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from i liked it made my first time doing my own taxes easy it was cool
Date published: 2021-03-13
Rated 5 out of 5 by from EASY TAX PREP Very easy to understand and use. I'll be using Turbo Tax forever!!
Date published: 2021-03-13
Rated 2 out of 5 by from if you hadn't broken the download.... For years you have successfully taken downloads/transfers from Edward Jones. One year they were missing a flag field and when we reported this, it was fixed within a few weeks. Well this year (2020 filing) your download/transfer again had an issue (after working perfectly for many years). But your answer was 'manually key in the missing flag field'. UNACCEPTABLE. Fix it for next year or count me an ex-customer
Date published: 2021-03-13
Rated 5 out of 5 by from AWESOME BEST EXPERIENCE EVER AND EASY TO USE WOULD HIGHLY RECOMENDED
Date published: 2021-03-13
Rated 5 out of 5 by from Great Easy instructions with several tools to help understand what you're doing.
Date published: 2021-03-13
Rated 5 out of 5 by from Easy, safe and secure I have used Turbo Tax for many years and keeps getting more user friendly and reliable every year.
Date published: 2021-03-13
Rated 5 out of 5 by from TurboTax is a huge help! Simple to use and I can be confident all areas are covered.
Date published: 2021-03-13
Rated 3 out of 5 by from Convenient tool, but super buggy! Needs some work Had a bunch of errors with "SCH C WKS" that wouldnt let me file the return, only told me this after already paying!! Kept telling me a certain checkmark entry was supposed to be blank but there was no way to uncheck it. Had to dig through a bunch of weird pages till i could finally find a way to delete that form altogether. Seems this has happened to others if you google "turbotax should be blank" Took me 2 weeks instead of 1 day to file.
Date published: 2021-03-13
Rated 5 out of 5 by from User friendly First time using Turbo Tax! Was easy and fast!!! Thank you!
Date published: 2021-03-13
Rated 5 out of 5 by from TURBOTAX is great The experience is great!! Did not think that filing my taxes could be so easy
Date published: 2021-03-13
All TurboTax® Offerings Reviews - Page 6443
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from i liked it made my first time doing my own taxes easy it was cool
Date published: 2021-03-13
Rated 5 out of 5 by from EASY TAX PREP Very easy to understand and use. I'll be using Turbo Tax forever!!
Date published: 2021-03-13
Rated 2 out of 5 by from if you hadn't broken the download.... For years you have successfully taken downloads/transfers from Edward Jones. One year they were missing a flag field and when we reported this, it was fixed within a few weeks. Well this year (2020 filing) your download/transfer again had an issue (after working perfectly for many years). But your answer was 'manually key in the missing flag field'. UNACCEPTABLE. Fix it for next year or count me an ex-customer
Date published: 2021-03-13
Rated 5 out of 5 by from AWESOME BEST EXPERIENCE EVER AND EASY TO USE WOULD HIGHLY RECOMENDED
Date published: 2021-03-13
Rated 5 out of 5 by from Great Easy instructions with several tools to help understand what you're doing.
Date published: 2021-03-13
Rated 5 out of 5 by from Easy, safe and secure I have used Turbo Tax for many years and keeps getting more user friendly and reliable every year.
Date published: 2021-03-13
Rated 5 out of 5 by from TurboTax is a huge help! Simple to use and I can be confident all areas are covered.
Date published: 2021-03-13
Rated 3 out of 5 by from Convenient tool, but super buggy! Needs some work Had a bunch of errors with "SCH C WKS" that wouldnt let me file the return, only told me this after already paying!! Kept telling me a certain checkmark entry was supposed to be blank but there was no way to uncheck it. Had to dig through a bunch of weird pages till i could finally find a way to delete that form altogether. Seems this has happened to others if you google "turbotax should be blank" Took me 2 weeks instead of 1 day to file.
Date published: 2021-03-13
Rated 5 out of 5 by from User friendly First time using Turbo Tax! Was easy and fast!!! Thank you!
Date published: 2021-03-13
Rated 5 out of 5 by from TURBOTAX is great The experience is great!! Did not think that filing my taxes could be so easy
Date published: 2021-03-13
All TurboTax® Offerings Reviews - Page 6443