TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Great Style was very easy to understand. I am a first time user and will use again next year.
Date published: 2021-03-26
Rated 5 out of 5 by from 2021 Taxes Turbo tax is easy to use. Would recommend using Turbo Tax.
Date published: 2021-03-26
Rated 3 out of 5 by from Charges too much money, too many fees it is easy with turbox but 120.00 + 40.00 fee for taking their fee from my return so 160.00 total, for a simple 1040 form with nothing fancy with it.
Date published: 2021-03-26
Rated 3 out of 5 by from Turbo Tax Is Great Usually! Had trouble with website. I kept getting kicked out. Also could not speak to live rep.
Date published: 2021-03-26
Rated 5 out of 5 by from Turbo tax walked me through the whole process This was easy to do. Takes some patience but that is taxes for you. I had a lot going on as a mom, homeowner, and ride share driver. I just saved a few hundred dollars by doing it myself on turbotax.
Date published: 2021-03-26
Rated 5 out of 5 by from easy to use was easy to understand it walked me though all the forms that i needed so that i could get the maximum return for our family
Date published: 2021-03-26
Rated 3 out of 5 by from Ease of Use I'm glad they have Turbo Tax, but I still get caught in endless loops I can't escape from. This year it forced me to upgrade to a premium service I don't need and I was unable to recoup losses from worthless stocks due to company bankruptcies. In effect, I paid more for a higher service but didn't anything in return. I estimate using Turbo tax cost me 770$ and saved me 30 minutes of time from filing on my own. It has its flaws. I'm not sure I can continue to use it.
Date published: 2021-03-26
Rated 5 out of 5 by from Turbo Tax is good Es el tercer año que utilizo Turbo tax y siempre quedo satisfecha al utilizarlo, para formas no tan largas es buena opcion y los costos son los mismos o mas baratos que en los sitios donde los hacen.
Date published: 2021-03-26
Rated 5 out of 5 by from TurboTax is my Go-to! I would be lost without TurboTax asking me simple questions to help me file my taxes.
Date published: 2021-03-26
Rated 5 out of 5 by from UserFriendly It's just really easy to use and I didn't have to go anywhere. Can easily be done at work in down time or on a lunch break. Have your W2 or 1099 (or whatever) ready to go, you're driver's license and ss # and your routing+account number for direct deposit. Super simple.
Date published: 2021-03-26
All TurboTax® Offerings Reviews - Page 6421
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Style was very easy to understand. I am a first time user and will use again next year.
Date published: 2021-03-26
Rated 5 out of 5 by from 2021 Taxes Turbo tax is easy to use. Would recommend using Turbo Tax.
Date published: 2021-03-26
Rated 3 out of 5 by from Charges too much money, too many fees it is easy with turbox but 120.00 + 40.00 fee for taking their fee from my return so 160.00 total, for a simple 1040 form with nothing fancy with it.
Date published: 2021-03-26
Rated 3 out of 5 by from Turbo Tax Is Great Usually! Had trouble with website. I kept getting kicked out. Also could not speak to live rep.
Date published: 2021-03-26
Rated 5 out of 5 by from Turbo tax walked me through the whole process This was easy to do. Takes some patience but that is taxes for you. I had a lot going on as a mom, homeowner, and ride share driver. I just saved a few hundred dollars by doing it myself on turbotax.
Date published: 2021-03-26
Rated 5 out of 5 by from easy to use was easy to understand it walked me though all the forms that i needed so that i could get the maximum return for our family
Date published: 2021-03-26
Rated 3 out of 5 by from Ease of Use I'm glad they have Turbo Tax, but I still get caught in endless loops I can't escape from. This year it forced me to upgrade to a premium service I don't need and I was unable to recoup losses from worthless stocks due to company bankruptcies. In effect, I paid more for a higher service but didn't anything in return. I estimate using Turbo tax cost me 770$ and saved me 30 minutes of time from filing on my own. It has its flaws. I'm not sure I can continue to use it.
Date published: 2021-03-26
Rated 5 out of 5 by from Turbo Tax is good Es el tercer año que utilizo Turbo tax y siempre quedo satisfecha al utilizarlo, para formas no tan largas es buena opcion y los costos son los mismos o mas baratos que en los sitios donde los hacen.
Date published: 2021-03-26
Rated 5 out of 5 by from TurboTax is my Go-to! I would be lost without TurboTax asking me simple questions to help me file my taxes.
Date published: 2021-03-26
Rated 5 out of 5 by from UserFriendly It's just really easy to use and I didn't have to go anywhere. Can easily be done at work in down time or on a lunch break. Have your W2 or 1099 (or whatever) ready to go, you're driver's license and ss # and your routing+account number for direct deposit. Super simple.
Date published: 2021-03-26
All TurboTax® Offerings Reviews - Page 6421