TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

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Rated 1 out of 5 by from turbo tax sucks waiting waiting waiting...started this process on 9/4...it's 10/9. filed 2 weeks ago. having to log in daily to try and get it done, not working
Date published: 2022-10-09
Rated 5 out of 5 by from I have used for 2 decades now and love it Turbo tax walks you through asking what types of income / expenses you have. Simple except you still have to gather the information. Garbage in / garbage out.
Date published: 2022-10-09
Rated 5 out of 5 by from Great App I have always used Turbo Tax. Never a problem. This year was even better
Date published: 2022-10-09
Rated 5 out of 5 by from turbotax is azamazing turbo tax was easy and very helpfull i recommended 100% thanks turbo tax.
Date published: 2022-10-09
Rated 4 out of 5 by from Don't like new changes Did taxes in March was missing a W2 so extended taxes it didn't save when I went to put info in the format was changed
Date published: 2022-10-09
Rated 5 out of 5 by from Overall great experience. Caroline was excellent. Liked the ease of uploading documents. Liked the ease of getting an expert. And the expert, Caroline, was outstanding.
Date published: 2022-10-09
Rated 2 out of 5 by from It's ok Nothing really special. I've used TT for 20+ years. Every year they continue to nickel and dime me for more money. Disappointed that when an update is made, there is no way to get the notes on the update. We just have to trust them.
Date published: 2022-10-09
Rated 5 out of 5 by from Well worth it, Was matched with Nicole, I had some funky 401k issues and she was able to not figure it all out and actually get me a decent return.
Date published: 2022-10-09
Rated 5 out of 5 by from TurboTax Experience Service was great, Imran was very professional. He explained everything to me
Date published: 2022-10-09
Rated 5 out of 5 by from thank you everything was done right and great, i got the help i need
Date published: 2022-10-09
All TurboTax® Offerings Reviews - Page 6392
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from turbo tax sucks waiting waiting waiting...started this process on 9/4...it's 10/9. filed 2 weeks ago. having to log in daily to try and get it done, not working
Date published: 2022-10-09
Rated 5 out of 5 by from I have used for 2 decades now and love it Turbo tax walks you through asking what types of income / expenses you have. Simple except you still have to gather the information. Garbage in / garbage out.
Date published: 2022-10-09
Rated 5 out of 5 by from Great App I have always used Turbo Tax. Never a problem. This year was even better
Date published: 2022-10-09
Rated 5 out of 5 by from turbotax is azamazing turbo tax was easy and very helpfull i recommended 100% thanks turbo tax.
Date published: 2022-10-09
Rated 4 out of 5 by from Don't like new changes Did taxes in March was missing a W2 so extended taxes it didn't save when I went to put info in the format was changed
Date published: 2022-10-09
Rated 5 out of 5 by from Overall great experience. Caroline was excellent. Liked the ease of uploading documents. Liked the ease of getting an expert. And the expert, Caroline, was outstanding.
Date published: 2022-10-09
Rated 2 out of 5 by from It's ok Nothing really special. I've used TT for 20+ years. Every year they continue to nickel and dime me for more money. Disappointed that when an update is made, there is no way to get the notes on the update. We just have to trust them.
Date published: 2022-10-09
Rated 5 out of 5 by from Well worth it, Was matched with Nicole, I had some funky 401k issues and she was able to not figure it all out and actually get me a decent return.
Date published: 2022-10-09
Rated 5 out of 5 by from TurboTax Experience Service was great, Imran was very professional. He explained everything to me
Date published: 2022-10-09
Rated 5 out of 5 by from thank you everything was done right and great, i got the help i need
Date published: 2022-10-09
All TurboTax® Offerings Reviews - Page 6392