TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Easy to use and very helpful Amazing App and cant wait to use it again next year
Date published: 2021-03-15
Rated 5 out of 5 by from Yes it is Awesome ! Like I said in the previous box, Your Awesome ! ***
Date published: 2021-03-15
Rated 5 out of 5 by from great great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2021-03-15
Rated 5 out of 5 by from Amazing and fast!!! Didn't take me long at all! Just follow the steps and it makes the filing process much easier! Thanks Turbo Tax!
Date published: 2021-03-15
Rated 5 out of 5 by from No Longer Have Anxiety Thanks for the ease of using TurboTax, I no longer suffer anxiety preparing my taxes!
Date published: 2021-03-15
Rated 5 out of 5 by from turbo tax is great it was good. very helpful and user friendly. i would use it again
Date published: 2021-03-15
Rated 2 out of 5 by from Disappointed with automated import features. This may be a RobinHood issues, but I had a lot of issues with importing those files. The TurboTax feature that had me correct boxes was not working and delayed my ability to file as I had to set-up an appointment. The appointment went well and I was given the proper assistance, and then after getting off the phone and the system telling me I didn't have any errors, it said I had additional errors right before filing! I am not sure if I will be back next year with TurboTax as the biggest advantage (ease of use and ease of filing) was completely taken away this year.
Date published: 2021-03-15
Rated 5 out of 5 by from I like it It was pretty smooth this time around. Not working seemed to have messed me up last year. I'd rather not have to mail it in. Thank you guys!!
Date published: 2021-03-15
Rated 5 out of 5 by from Turbo Tax is awesome!! I had a great experience with Turbo Tax. This was my first year filing and talking with someone on their staff reassured me and gave me confidence to file.
Date published: 2021-03-15
Rated 3 out of 5 by from TurboTax has flaws There is no summation of State earnings. My income is totally military related, military retirement, VA disability, and Civil Service. All are not taxed in Alabama. Only my investments are taxed. The check is: Do you have any of these, military or civil service, etc. Yes, all mine were this. When I checked this box I expected it to clear all of them. I discovered you have to clear each one. I paid Alabama tax on exempted income last year because there is no summation of State income where I would have caught this. The download of TD Ameritrade document is a great time saver. However, there is no summation of the stock trades here either to check. Your program has cost me a lot more money that it's worth. Please fix these oversights for me to remain a customer.
Date published: 2021-03-15
All TurboTax® Offerings Reviews - Page 6371
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easy to use and very helpful Amazing App and cant wait to use it again next year
Date published: 2021-03-15
Rated 5 out of 5 by from Yes it is Awesome ! Like I said in the previous box, Your Awesome ! ***
Date published: 2021-03-15
Rated 5 out of 5 by from great great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2021-03-15
Rated 5 out of 5 by from Amazing and fast!!! Didn't take me long at all! Just follow the steps and it makes the filing process much easier! Thanks Turbo Tax!
Date published: 2021-03-15
Rated 5 out of 5 by from No Longer Have Anxiety Thanks for the ease of using TurboTax, I no longer suffer anxiety preparing my taxes!
Date published: 2021-03-15
Rated 5 out of 5 by from turbo tax is great it was good. very helpful and user friendly. i would use it again
Date published: 2021-03-15
Rated 2 out of 5 by from Disappointed with automated import features. This may be a RobinHood issues, but I had a lot of issues with importing those files. The TurboTax feature that had me correct boxes was not working and delayed my ability to file as I had to set-up an appointment. The appointment went well and I was given the proper assistance, and then after getting off the phone and the system telling me I didn't have any errors, it said I had additional errors right before filing! I am not sure if I will be back next year with TurboTax as the biggest advantage (ease of use and ease of filing) was completely taken away this year.
Date published: 2021-03-15
Rated 5 out of 5 by from I like it It was pretty smooth this time around. Not working seemed to have messed me up last year. I'd rather not have to mail it in. Thank you guys!!
Date published: 2021-03-15
Rated 5 out of 5 by from Turbo Tax is awesome!! I had a great experience with Turbo Tax. This was my first year filing and talking with someone on their staff reassured me and gave me confidence to file.
Date published: 2021-03-15
Rated 3 out of 5 by from TurboTax has flaws There is no summation of State earnings. My income is totally military related, military retirement, VA disability, and Civil Service. All are not taxed in Alabama. Only my investments are taxed. The check is: Do you have any of these, military or civil service, etc. Yes, all mine were this. When I checked this box I expected it to clear all of them. I discovered you have to clear each one. I paid Alabama tax on exempted income last year because there is no summation of State income where I would have caught this. The download of TD Ameritrade document is a great time saver. However, there is no summation of the stock trades here either to check. Your program has cost me a lot more money that it's worth. Please fix these oversights for me to remain a customer.
Date published: 2021-03-15
All TurboTax® Offerings Reviews - Page 6371