TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 4 out of 5 by from Solid piece of software I've used for past 5-6 yea I assume it filled out the forms correctly - I've never compared with an actual tac accountant. However, seemed to be more time consuming this year, with more "start" clicks and especially with IL state return, some clicks didn't move from "start" to done", so I tried starting 3-4 more times with same result.
Date published: 2022-02-27
Rated 4 out of 5 by from really good really like Turbo Tax, although I need to ask questions along the way.
Date published: 2022-02-27
Rated 5 out of 5 by from Very nice I really appreciated the ease of use and the fact it was free for someone like me that has a very simple tax return. Thanks
Date published: 2022-02-27
Rated 5 out of 5 by from TurboTax was very helpful and easy The lady that helped me was very helpful and knowledgeable and helped me get everything done I needed to get done
Date published: 2022-02-27
Rated 4 out of 5 by from Only way to go. Easy to use. Very helpful and easy steps to follow.
Date published: 2022-02-27
Rated 5 out of 5 by from Great!!! Like sooo! much. Easy to use. Of corse like more w. refund lol, but needed question asked, Brandon called me right back, n stuck with me till I got it right. Ty
Date published: 2022-02-27
Rated 5 out of 5 by from Super Fast and Easy! I hate doing taxes. TurboTax made it super fast and easy to get it over with.
Date published: 2022-02-27
Rated 3 out of 5 by from Need more help info especially on State forms Need to add more help info especially on State forms. Some of the info is confusing and needs to be explained to where someone who is not an accountant or tax expert can understand. Another area that needs more help text is Investments, IRAs, and Home Sales.
Date published: 2022-02-27
Rated 5 out of 5 by from 2021 Tax Forms Once I got the login info. it went great. Will use next year.
Date published: 2022-02-27
Rated 4 out of 5 by from GOOD IT WAS GOOD DRIVE TO FILE AND NOT SURE IF FILLING JOINT WAS GOOD FOR US. WE PAID MORE BUT THANKS
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6369
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Solid piece of software I've used for past 5-6 yea I assume it filled out the forms correctly - I've never compared with an actual tac accountant. However, seemed to be more time consuming this year, with more "start" clicks and especially with IL state return, some clicks didn't move from "start" to done", so I tried starting 3-4 more times with same result.
Date published: 2022-02-27
Rated 4 out of 5 by from really good really like Turbo Tax, although I need to ask questions along the way.
Date published: 2022-02-27
Rated 5 out of 5 by from Very nice I really appreciated the ease of use and the fact it was free for someone like me that has a very simple tax return. Thanks
Date published: 2022-02-27
Rated 5 out of 5 by from TurboTax was very helpful and easy The lady that helped me was very helpful and knowledgeable and helped me get everything done I needed to get done
Date published: 2022-02-27
Rated 4 out of 5 by from Only way to go. Easy to use. Very helpful and easy steps to follow.
Date published: 2022-02-27
Rated 5 out of 5 by from Great!!! Like sooo! much. Easy to use. Of corse like more w. refund lol, but needed question asked, Brandon called me right back, n stuck with me till I got it right. Ty
Date published: 2022-02-27
Rated 5 out of 5 by from Super Fast and Easy! I hate doing taxes. TurboTax made it super fast and easy to get it over with.
Date published: 2022-02-27
Rated 3 out of 5 by from Need more help info especially on State forms Need to add more help info especially on State forms. Some of the info is confusing and needs to be explained to where someone who is not an accountant or tax expert can understand. Another area that needs more help text is Investments, IRAs, and Home Sales.
Date published: 2022-02-27
Rated 5 out of 5 by from 2021 Tax Forms Once I got the login info. it went great. Will use next year.
Date published: 2022-02-27
Rated 4 out of 5 by from GOOD IT WAS GOOD DRIVE TO FILE AND NOT SURE IF FILLING JOINT WAS GOOD FOR US. WE PAID MORE BUT THANKS
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6369