TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from worked great, except for my GLD holdings I bought GLD ETF in 2021 which has some fees associated with it. TurboTax thinks these fees are income, and they aren't. This was all through TD Ameritrade. I never sold the GLD so there was no profit, yet. The program doesn't seem to understand this. Also, the entire HSA section needs to be reworked, it was very confusing. Otherwise it was fine.
Date published: 2021-03-28
Rated 4 out of 5 by from Easy I've been using Turbo Tax for a few years and it saves all my previous year info so it makes it very easy to file the current year. I will continue using turbo tax in the years to come.
Date published: 2021-03-28
Rated 5 out of 5 by from Turbo Tax was Great! I thought this tax experience was a simple and easy as could be possible. Thank you.
Date published: 2021-03-28
Rated 4 out of 5 by from TurboTax is Great but.. TurboTax is super straight forward and easy to use but when it comes to it being free to file, it never is for me. I wish they would be more specific as to what you are paying for. Otherwise I really enjoy using TurboTax
Date published: 2021-03-28
Rated 4 out of 5 by from Pretty Easy! TurboTax is always pretty easy but I did run into some issues with it entering my W2 so I had to enter all of the info from my W2 myself
Date published: 2021-03-28
Rated 5 out of 5 by from great simple to use and i can do it on my own computer on my own time
Date published: 2021-03-28
Rated 5 out of 5 by from Easy I have used Turbo Tax for several years and feel confident that my returns are correct.
Date published: 2021-03-28
Rated 5 out of 5 by from Easy to use and Quick access The site is great and so user friendly. Very easy to navigate and get information.
Date published: 2021-03-28
Rated 5 out of 5 by from Easy peasy! Was able to file without any issues. I did it myself! WIth the help of turbotax ofcourse.
Date published: 2021-03-28
Rated 5 out of 5 by from Turbo Tax is fantastic I have used Turbo tax for years and it only gets better with time. Turbo tax is user friendly and the software walks me through each and every step and checks along the way for mistakes. If I have input information, turbo tax asks me if the information I input is correct before moving on. Always has the latest updates and adjusts my numbers accordingly. LOVE IT!!!
Date published: 2021-03-28
All TurboTax® Offerings Reviews - Page 6368
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from worked great, except for my GLD holdings I bought GLD ETF in 2021 which has some fees associated with it. TurboTax thinks these fees are income, and they aren't. This was all through TD Ameritrade. I never sold the GLD so there was no profit, yet. The program doesn't seem to understand this. Also, the entire HSA section needs to be reworked, it was very confusing. Otherwise it was fine.
Date published: 2021-03-28
Rated 4 out of 5 by from Easy I've been using Turbo Tax for a few years and it saves all my previous year info so it makes it very easy to file the current year. I will continue using turbo tax in the years to come.
Date published: 2021-03-28
Rated 5 out of 5 by from Turbo Tax was Great! I thought this tax experience was a simple and easy as could be possible. Thank you.
Date published: 2021-03-28
Rated 4 out of 5 by from TurboTax is Great but.. TurboTax is super straight forward and easy to use but when it comes to it being free to file, it never is for me. I wish they would be more specific as to what you are paying for. Otherwise I really enjoy using TurboTax
Date published: 2021-03-28
Rated 4 out of 5 by from Pretty Easy! TurboTax is always pretty easy but I did run into some issues with it entering my W2 so I had to enter all of the info from my W2 myself
Date published: 2021-03-28
Rated 5 out of 5 by from great simple to use and i can do it on my own computer on my own time
Date published: 2021-03-28
Rated 5 out of 5 by from Easy I have used Turbo Tax for several years and feel confident that my returns are correct.
Date published: 2021-03-28
Rated 5 out of 5 by from Easy to use and Quick access The site is great and so user friendly. Very easy to navigate and get information.
Date published: 2021-03-28
Rated 5 out of 5 by from Easy peasy! Was able to file without any issues. I did it myself! WIth the help of turbotax ofcourse.
Date published: 2021-03-28
Rated 5 out of 5 by from Turbo Tax is fantastic I have used Turbo tax for years and it only gets better with time. Turbo tax is user friendly and the software walks me through each and every step and checks along the way for mistakes. If I have input information, turbo tax asks me if the information I input is correct before moving on. Always has the latest updates and adjusts my numbers accordingly. LOVE IT!!!
Date published: 2021-03-28
All TurboTax® Offerings Reviews - Page 6368